Banks Hotellit

”Good”

”A bit remote but still walking distance. Got to see more authentic side of ocho rios.”

”Moon Palace Jamaica is a stunning resort — gorgeous pools, beautiful beach, excellent food and drinks, and warm attentive staff. We had a genuinely great time and would likely go back. That said, a couple of things need to be said honestly. Our arrival was rough. They mixed up our room and we waited over an hour to check in after a long day of travel. For a resort at this price point, that kind of disorganization is a poor way to welcome guests and left us frustrated before we’d even...

”This property is beautiful sitting on the cliff over looking the beautiful Caribbean Sea just gorgeous ”

”Still very new so there wasn’t a lot of stuff and we were the only people on the property so the service wasn’t the best in terms of quality. The property was clean but maybe a little unkept because of the lack of traction/traffic. Felt safe ”

”Cardiff was excellent to me. the food was great the customer service was out if this world excellent. No where in Jamaica have i gotten such great customer service. i enjoyed my stay and planning to do it again in december when i visit.”

”Location is beautiful and very secure and safe. The house and pool were lovely as well. ”

”We had a wonderful stay”

”I had a great overall experience at this resort. The rooms were very clean and well maintained, and the staff were friendly and helpful throughout my stay. There were plenty of activities available, which kept things fun and engaging every day. The beach area was especially nice—it felt almost private and was well set up, making it a great place to relax. The only area that could use improvement is the food. While it was decent, I think the resort could enhance the experience by offering a...

”The Expedia confirmation of my reservation stated that a deposit had been charged to my card. This turned out to be incorrect, they had just placed a hold on my card. This led to an issue on check-in when I was asked to pay the full price of the stay when I was expecting only to pay the balance. This misleading information from Expedia created an unpleasant first impression at the hotel. The hotel has old facilities, which are reasonably well maintained. The beds were comfortable and the...

”Staff was very polite and friendly. Hotel just need a little update but it was very comfortable ”

”beautiful view, grounds well keep pool very clean. twenty-four-hour security, staff very helpful, easy access to main road. Condo has all basic cooking utensils, nice beach towels, washer dryer in good working condition, AC units all working properly and cooling as designed. The owner is availed by phone and lives close for any problems. ”