Dear Matteo,We are delighted to hear you found our hotel pleasant, and our rooms comfortables. We are glad you enjoyed the restaurant and our breakfast. Thank you for your positive feedback, we hope to have the opportunity to welcome you back in the future.Sincerely,Management

Dear guest,Thank you for your kind words. We're delighted to hear you enjoyed our clean and quiet hotel, conveniently located near cafes, shopping, and the metro. We truly appreciate your recognition of our exceptional staff and their commitment to providing outstanding service. We look forward to welcoming you back for another wonderful stay.Best regards,Management

Estimado Alberto,Agradecemos sinceramente sus amables palabras. Nos complace saber que tuvo una gran experiencia, disfrutó del trato amable de nuestro personal y encontró nuestro servicio de habitaciones a la altura de sus expectativas. Será un placer recibirle nuevamente en su próxima visita.Atentamente,Dirección

Dear Mr. Van Hoorn,Thank you for sharing your experience. We're glad you found our hotel within a 10-15 minute walk from the metro and appreciated the cleanliness of the room, even with the proximity to the highway. We apologize if you didn't feel as welcomed by the receptionist upon arrival; we'll address this to ensure a more positive experience in the future. We value your feedback and hope to welcome you back.Sincerely,Management

Apreciado Sr. Jose, Muchas gracias por enviarnos sus impresiones acerca de su última estancia en neutro hotel.No complace saber que el servicio de recepción le agradó y se sintió cómodo con nuestro personal. Acerca del olor en su habitación estamos investigando lo ocurrido y procederemos a solventarlo enseguida. Esperamos volver a recibirle en el futroReciba un cordial saludo, Dirección