Sisätilat

Arvostelut: Hotel España Ramblas

4 out of 5
Hotel España Ramblas
Carrer de Sant Pau 9-11, Barcelona

Arvostelut

9,0

Upea

Arvosana 10 - Loistava. 601 kautta 1001 arvostelua" "
Arvosana 8 - Hyvä. 267 kautta 1001 arvostelua" "
Arvosana 6 - OK. 83 kautta 1001 arvostelua" "
Arvosana 4 - Huono. 33 kautta 1001 arvostelua" "
Arvosana 2 - Hirveä. 17 kautta 1001 arvostelua" "

9,2/10

Siisteys

9,2/10

Henkilökunta ja palvelu

8,8/10

Palvelut/mukavuudet

8,8/10

Majoituspaikan kunto ja tilat

8,6/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Esa

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Hidden sqms
Hotel staff was very friendly and most of the the things worked as can be supposed. However, the room was surprisingly small compared to its sqms informed.
Yöpyi 5 yötä marraskuussa 2023
Manager vastasi 14.11.2023
Dear Esa,Thank you for taking the time to review your stay with us.We are glad to hear that you found our staff friendly and that most aspects of your stay met your expectations. However, we understand that you were surprised by the size of the room. Our hotel offers a variety of room sizes, ranging from 16m2 to 76.30m2, to accommodate different preferences and budgets. We apologize if the room size did not meet your expectations and encourage our guests to choose the room size that best suits their needs when booking.We hope to have the opportunity of welcoming you back in the future. Best regards,

6/10 OK

Risto

Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 5 yötä heinäkuussa 2023
Manager vastasi 25.7.2023
Arvoisa vieraamme Risto,Pahoittelumme että huoneenne ei vastannut odotuksianne. Henkilökunnallemme kannattaa aina ilmoittaa kaikista huoneeseen liittyvistä ongelmista heti, ja ryhdymme mahdollisimman nopeasti korjaamaan ongelmia.Toivottavasti näemme tiedä toistekin vieraanamme. Ystävällisin terveisin,

6/10 OK

Tarkistettu asiakas

Hyvää: Henkilökunta ja palvelu
Lievähkö pettymys
Hintaansa nähden taso olisin odottanut hotellilta enemmän. Yleiset tilat olivat todella kauniit ja hienot, mutta petyimme huoneen tasoon. Yövyimme boutique-huoneessa, jossa oli niukalti luonnonvaloa (ikkuna atrium-pihalle) ja huone oli kulahtanut ja pieni. Henkilökunta oli tosi ystävällistä ja myös aamiainen oli mielestäni hyvää tasoa verrattuna moneen muuhun espanjalaiseen hotelliin.
Yöpyi 3 yötä huhtikuussa 2023
Manager vastasi 13.4.2023
Arvoisa vieraamme Kiitos palautteestanne.Pahoittelumme, että huoneenne koko tuntui pienehköltä odotuksiinne nähden. Valikoimastamme löytyy toki eri kokoisia huoneita aina hulppeaan sviittiin asti. Harmillista, että huone tuntui kuluneelta ja valaistus ei ollut mieluisa. Henkilökunnallemme kannattaa aina heti ilmoittaa huoneeseen liittyvistä epäkohdista ja pyrimme ratkaisemaan ne mahdollisimman nopeasti, esimerkiksi tarjoamalla mahdollisuuksien mukaan toista huonetta tilalle.Mukavaa kuulla, että hotellimme yleiset tilat olivat teistä tyylikkäitä. Todella mieltä lämmittävää kuulla, että saitte osaksenne ystävällistä palvelua. Välitän mukavan kommenttinne eteenpäin henkilökunnallemme. Hienoa kuulla, että laadukas aamiaisemme on maistunut hyvin. Hyvän aamupalan myötä haluammekin tarjota vieraillemme mahdollisimman mukavan aloituksen uuteen päivään.Toivottavasti saamme teidät toistekin vieraaksemme. Ystävällisin terveisin,

10/10 Loistava

Jari

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 5 yötä huhtikuussa 2022
Thais F., General Manager vastasi 22.4.2022
Dear Jari, We would like to thank you for sending us your high rating. We are very pleased you had a perfect stay. Again, thank you very much. We look forward to welcoming you back. Best regards, Thais F., General Manager

6/10 OK

Tarkistettu asiakas

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
Good basic 4* hotel
The room was small, clean and basic. Breakfast was good with fresh fruit and a freshly prepared omelet. Hotel is on a sidestreet so don't expect magnificent views. What was lacking was on the service on the rooftop - the bar staff were unattentive and slow despite a managable number of clients. I visited a few times during the stay and it was never a particularly welcoming experience. Front desk staff were good as well as cleaning staff.
Yöpyi 3 yötä syyskuussa 2021
Thais F., General Manager vastasi 30.9.2021
Dear Guest, Thank you for taking the time to share your feedback with us. While it is rewarding to know that you appreciated the high standards we strive to uphold and enjoyed our tasty breakfast we are sorry that at times we fell short of providing the level of service for which we are usually known. Please be assured that we will be addressing this with our team. Please do let us know of any issues while you are with us as we will find a prompt solution. However, thank you for mentioning that our front desk and housekeeping looked after you well. We hope to have the pleasure of welcoming you back in the future. Best wishes, Thais F., General Manager

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä syyskuussa 2021
Thais F., General Manager vastasi 2.10.2021
Dear Guest Thank you for your rating. We are glad that we met your expectations. We would love to know how we could have improved your experience with us. We look forward to the pleasure of seeing you again in the future. Kind regards, Thais F., General Manager

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
5/5
Hyvällä sijainnilla siisti hotelli ja viihtyisä huone.
Yöpyi 1 yön elokuussa 2019
Angel Lopo vastasi 21.11.2019
Kiitos, että valitsit Hotel España oleskelustasi kaupunkiin. Odotamme toivottaa teidät tervetulleeksi Hotel Españaan lähitulevaisuudessa. Ystävällisin terveisin.

10/10 Loistava

Natalie Christina

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Lovely hotel, excellent location, very central to everything.
Yöpyi 3 yötä toukokuussa 2024

8/10 Hyvä

Jerry

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
The rooms are small and confusing layout. It was close to the famous Market.
Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

Susan

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff was very friendly and helpful.
Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

James

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Palvelut/mukavuudet
This place was great and I would definitely stay there again. Staff was fantastic. They seemed to take a great deal of pride in their hotel. Located just off La Rambla, it was easy to walk to shops and dining. Good breakfast joint a half block away. Rooms are small, but clean and recently remodeled. Well worth the price.
Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

Constance

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excellent staff and great location. Beautiful building
Yöpyi 4 yötä toukokuussa 2024

10/10 Loistava

Min sung

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä toukokuussa 2024

10/10 Loistava

Victoria

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A la carte breakfast would have been nice vs buffet.
Yöpyi 3 yötä toukokuussa 2024

10/10 Loistava

Jacqueline

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel is very close to shopping and tourist attractions.
Yöpyi 2 yötä toukokuussa 2024
Thais F., General Manager vastasi 27.5.2024
Dear Jacqueline,Thank you for sharing this positive review.We are thrilled to learn that you enjoyed your time with us and our prime location enhanced your stay, providing easy access to the vibrant shopping areas and iconic attractions of Barcelona. It's also gratifying to know that our high standards and the level of service met your expectations. We believe that our historic hotel’s blend of modernist charm and contemporary facilities truly provides a unique stay for our guests.We look forward to welcoming you back for another memorable stay in the future. Warm regards,Thais F., General Manager

4/10 Huono

Lori

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Wasn’t able to get access to room until after 3:30 pm
Yöpyi 1 yön toukokuussa 2024
Thais F., General Manager vastasi 27.5.2024
Dear Lori,Thank you for taking the time to share your feedback,It is with regret that we note your dissatisfaction regarding the check-in time. Our standard policy ensures rooms are ready by 2:00 p.m., and we genuinely apologize for any inconvenience caused by the delay you experienced. We constantly strive to provide prompt service and are saddened when we fall short.We hope we can provide you with an improved stay in the future.Kind regards,Thais F., General Manager

10/10 Loistava

Jane Ann

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This hotel was in a great location, very accessible to Las Ramblas and the metro. The rooms are a great size with suitable amenities too. The roof terrace was slightly disappointing as there was nowhere to lay out. It was just tables and chairs. The pool is just a plunge pool too so not ideal if you are looking to lay and chill in the sunshine.
Yöpyi 2 yötä toukokuussa 2024
Thais F., General Manager vastasi 27.5.2024
Dear Jane Ann,Thanks for the time taken to share your experience.We are thrilled to hear that the location of Hotel España Ramblas and the room size with its amenities met your expectations and contributed positively to your experience. Our aim is to provide a comfortable and convenient base from which our guests can explore the vibrant city of Barcelona.However, we regret to hear that our roof terrace did not fully meet your needs. Although our terrace is a space designed for guests to enjoy our gastronomic offerings and the view, we understand that some guests might expect more lounging options. Similarly, we are sorry that the pool's size was not as anticipated. As a historic building, we have certain limitations but we strive to ensure our guests have an enjoyable time with the facilities we provide.We are nevertheless pleased that you found our hotel to be clean and well-maintained, and that you were satisfied with the service provided by our team. It is our priority to ensure that every guest feels taken care of and supported throughout their stay.We all hope that we may have the pleasure of welcoming you back in the future. Best wishes,Thais F., General Manager

10/10 Loistava

Richard

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The Hotel Espana was a beautiful turn of the century property to stunning frescos and decor with modern amenities. With a location right at the heart of La Rambla and easy access to Liceu metro station it made it ideal for exploring Barcelona.
Yöpyi 4 yötä toukokuussa 2024
Thais F., General Manager vastasi 27.5.2024
Dear Richard,Thank you for this feedback concerning your recent visit.We are thrilled to hear that the unique blend of historical charm and contemporary convenience at Hotel España Ramblas met your expectations and contributed to a memorable experience. Your appreciation of our prime location, just a heartbeat away from La Rambla and the Liceu metro station, delights us, as we strive to provide an ideal base for our guests to explore the vibrant city of Barcelona.We continuously aim to offer the highest standard of service and amenities, and we are dedicated to ensuring every aspect of our guests' stays is nothing short of exceptional.We look forward to seeing you again in the future.Best wishes,Thais F., General Manager

10/10 Loistava

Russell Craig

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very friendly helpful professional staff, great location very enjoyable!
Yöpyi 4 yötä toukokuussa 2024
Thais F., General Manager vastasi 22.5.2024
Dear Craig,Thank you for your kind review.We are delighted that you had such a nice time with us and our team's professionalism and helpfulness stood out during your stay. It is our highest priority to provide a service that ensures our guests feel valued and taken care of.The prime location of our hotel in Barcelona is indeed one of the qualities that we are very proud of. We are glad to know that this contributed positively to your overall experience.Your appreciation for your room's high standards of cleanliness and comfort fills us with great pride. Furthermore, we are pleased that the condition of our hotel met your expectations, reflecting the careful restoration and modern comforts that harmonize with our historical charm.We look forward to welcoming you back on a future occasion. Best wishes,Thais F., General Manager

6/10 OK

Julia

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä toukokuussa 2024
Thais F., Directora general vastasi 22.5.2024
Estimada Julia,Nos gustaría darle las gracias por compartir sus sensaciones tras su reciente estancia.Muchas gracias por elegir nuestro hotel para pasar estos días en Barcelona.Sentimos no haber podido ofrecerle, a tenor de su valoración, una experiencia 100% satisfactoria. Nos hubiera gustado conocer sus impresiones, para saber en qué puntos no hemos conseguido estar a la altura de sus expectativas.Le enviamos nuestros más cordiales saludos, esperando volver a verle muy pronto,Thais F., Directora general

6/10 OK

Julius

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Out side of hotel area was dirty.
Yöpyi 3 yötä toukokuussa 2024
Thais F., General Manager vastasi 22.5.2024
Dear Julius,Thank you very much for your feedback.We regret that the cleanliness of the area outside our hotel did not meet your expectations. We do our best to influence our surroundings positively, working in collaboration with local authorities to ensure our guests' comfort and safety. And we strive to create an exceptional experience for each guest, so we hope you enjoyed your stay with us, despite the point raised. It was a pleasure to have you.We hope that we can see you again in the future. Kindest regards,Thais F., General Manager

10/10 Loistava

Chloe

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very very classy ...good shower gels ...beautiful place with wonderful staff. Hubert particularly stands out.
Yöpyi 2 yötä toukokuussa 2024
Thais F., General Manager vastasi 22.5.2024
Dear Chloe,Thank you for sharing your opinion after your recent stay.Your appreciation for the elegance of Hotel España Ramblas, our selected shower gels, and the beauty of the premises fills us with pride. It is delightful to hear that our staff, especially Hubert, provided memorable service that stood out during your stay.We are also thrilled to know that the cleanliness of our rooms, the condition of our hotel, and the quality of our amenities met your expectations and contributed to a positive experience.We hope to see you again. Kind regards,Thais F., General Manager

8/10 Hyvä

Makoto

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
立地は最高
Yöpyi 3 yötä toukokuussa 2024

10/10 Loistava

Raymond

Matkusti ryhmän kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Hôtel parfait
Yöpyi 3 yötä toukokuussa 2024
Manager vastasi 18.5.2024
Cher Raymond,Merci d’avoir rédigé cet avis positif suite à votre séjour chez nous.Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et nous espérons vous recevoir à nouveau.Bien à vous,

10/10 Loistava

Nancy

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice hotel a few hundred feet off The Rambles so it was quiet. Rooms were clean and spacious. We had an issue with AC which was quickly resolved. Loved the roof deck. We had drinks and Tapas two nights and quality and service was excellent. I would not recommend using Welcome Pickup (recommended by hotel) for car service. They were slow to respond with pickup verification and came with car that was too small for our stated luggage and tried to extort $30 EU to provide service. Hotel staff got us another taxi quickly.
Yöpyi 2 yötä toukokuussa 2024
Thais F., General Manager vastasi 27.5.2024
Dear Nancy,We appreciate that you took the time to share your experience with us.We are delighted to learn that the location of our hotel provided a peaceful retreat just off the bustling Ramblas. Your kind words regarding the cleanliness and spaciousness of our rooms are much appreciated, as we strive to ensure a comfortable experience for our guests.We regret to hear about the initial issue you encountered with the air conditioning but are glad that our team was able to resolve it quickly. Your satisfaction is paramount to us, and we are always on hand to address any concerns promptly.It is a pleasure to know that you enjoyed the ambiance and offerings on our roof deck. Quality and service are hallmarks of our hotel, and we are pleased that they met your expectations. Moreover, we are heartened by your acknowledgment of our team's efficiency in handling the transportation issue. We always aim for swift and effective solutions to any guest concerns.We hope to welcome you again. Best wishes,Thais F., General Manager

10/10 Loistava

Patricia, Phoenix

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The front desk staff were so helpful. One of the staff members helped us navigate buying train tickets. They always seem to go above and beyond to make our stay even more enjoyable.
Yöpyi 3 yötä toukokuussa 2024
Thais F., General Manager vastasi 14.5.2024
Dear Patricia,Thank you very much for your kind review.It delights us to hear that our front desk team provided you with exceptional assistance, especially when navigating train ticket purchases. We strive to exceed expectations and your mention of our staff's dedication is highly appreciated.Your commendation of the room's cleanliness, hotel's condition, service, and amenities reaffirms our commitment to offering a memorable experience. At Hotel España Ramblas, we take pride in ensuring our guests feel at home with our tailored services and attention to detail.Once again, thank you for choosing us for your stay and for recognizing the efforts of our wonderful team.We hope to see you again soon. Best wishes,Thais F., General Manager

6/10 OK

Jean Marc

Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä maaliskuussa 2024
Thais F., General Manager vastasi 27.5.2024
Dear Jean Marc,Thank you for sharing your feedback following your recent stay.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.We hope to welcome you back in the future.Best regards,Thais F., General Manager

10/10 Loistava

Sydney

Yöpyi 1 yön maaliskuussa 2024
Thais F., General Manager vastasi 14.5.2024
Dear Sydney,Thank you for this feedback concerning your recent visit.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back in the future.Best wishes,Thais F., General Manager

10/10 Loistava

Sayaka

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä huhtikuussa 2024
Thais F., General Manager vastasi 14.5.2024
Dear Sayaka,Thank you for such a positive review.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to the pleasure of welcoming you back. Many thanks again,Thais F., General Manager

8/10 Hyvä

Hiroaki

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Kind staff, clean and comfortable accommodation, excellent breakfast
Yöpyi 4 yötä huhtikuussa 2024
Thais F., General Manager vastasi 14.5.2024
Dear Hiroaki,Thank you for this feedback concerning your recent visit.We are delighted to hear that you found our staff kind and our accommodations both clean and comfortable. It is our utmost priority to ensure that every guest feels well taken care of, and it seems we succeeded during your stay.The positive remarks regarding the excellent breakfast and the condition of our hotel are greatly appreciated. Thank you once again for recognizing the efforts of our service team. At Hotel España Ramblas, we strive to maintain a high standard of service and guest satisfaction.Thank you again; we look forward to welcoming you back in the future.Kind regards,Thais F., General Manager

8/10 Hyvä

tatsuya

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
泊まったお部屋は バスタブ 無し 無料の水が付いてきます。 利便性が良い場所です。
Yöpyi 3 yötä huhtikuussa 2024
Thais F., General Manager vastasi 7.5.2024
Tatsuya様、この度はHotel España Ramblasをご利用いただきまして、ありがとうございました。バルセロナの中心地、カタルーニャ広場から徒歩 5 分の場所にある当ホテルの立地が、お客様のご旅行の拠点としてお役に立てたのであれば、何よりです。バスタブがない点は、ご期待に添えず申し訳ございません。また、無料の水に喜んでもらえたようで、嬉しく思います。またのお越しをお待ちしております。Thais F., General Manager

2/10 Hirveä

Jose

Matkusti kumppanin kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room facilities were very ugly and old, there were dogs barking in a room very close to our, we asked for a room change and they told us that, we had paid for a room like they were giving us, that they had rooms for 400 euros, I don't recommend that hotel, We have a very bad impression.
Yöpyi 1 yön huhtikuussa 2024
Thais F., General Manager vastasi 6.5.2024
Dear Sir,Thank you for taking the time to share your review.It is with great concern that we read your comments about the room facilities not meeting your expectations. Our hotel prides itself on the charm of its decor and we regret this was not to your taste.We’re also sorry to hear of any disturbance due to noise. We strive to ensure a peaceful environment for all our guests and feel disheartened that this was not your experience. Regarding the room change, we apologise for any misunderstanding that may have occurred. Our team endeavors to provide options that align with our guests' bookings and preferences, within the availability of our hotel.We hope to be able to welcome you back on a return visit for an improved experience.Best regards,Thais F., General Manager

4/10 Huono

Riccardo

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
La struttura seppure ben posizionata, offre un'immagine suggestiva/storica di se, ma le camere sono minuscole a e anguste, priva di finestre verso l'esterno (esposte a un cortile interno di passaggio), il parcheggio è a 10 minuti a piedi (con valigie non agevole) per un costo di 245 euro a notte (cosa non ben chiarita nel sito hotel). Personale gentile.
Yöpyi 1 yön toukokuussa 2024
Thais F., Direttrice generale vastasi 14.5.2024
Gentile Riccardo,Grazie per aver speso parte del suo tempo a scrivere questa recensione.Siamo lieti che abbiate apprezzato la posizione strategica del nostro hotel e il fascino storico che esso offre.Tuttavia, ci dispiace apprendere che la dimensione della camera e la vista non abbiano soddisfatto appieno le sue aspettative. Le nostre camere sono progettate per riflettere la struttura unica dell'edificio e alcune offrono viste sull'incantevole patio interno per garantire la quiete e la privacy. Riguardo al parcheggio, comprendiamo possa risultare scomodo. Purtroppo, non disponiamo di un garage interno, ma ci impegniamo nel fornire chiare indicazioni per la migliore soluzione nelle vicinanze.Desideriamo anche ringraziarla per aver riconosciuto la cortesia del personale. Il nostro team lavora con dedizione per offrire un servizio attento e personalizzato, mirando sempre all'eccellenza.Cordiali saluti.Thais F., Direttrice generale

10/10 Loistava

Shaun

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä helmikuussa 2024
Thais F., General Manager vastasi 14.5.2024
Dear Shaun,Thank you for this feedback concerning your recent visit.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on your next visit.Best wishes,Thais F., General Manager

6/10 OK

Marjolaine

Yöpyi 3 yötä huhtikuussa 2024
Thais F., General Manager vastasi 27.5.2024
Dear Marjolaine,Thank you for taking the time to review your stay with us.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.We hope to welcome you back for a more enjoyable stay in the future.Best regards,Thais F., General Manager

8/10 Hyvä

Hisakazu

Hyvää: Henkilökunta ja palvelu
Yöpyi 4 yötä huhtikuussa 2024
Thais F., General Manager vastasi 14.5.2024
Dear Hisakazu,Thank you for this feedback concerning your recent visit.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again in the future.Kind regards,Thais F., General Manager

10/10 Loistava

Jens

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice Hotel with great Service. Good breakfast and nice bar. Short way to las Ramblas and harbour.
Yöpyi 4 yötä huhtikuussa 2024
Thais F., General Manager vastasi 4.5.2024
Dear Jens,Thank you for this feedback concerning your recent visit.We are thrilled to hear that you appreciated our attentive service and enjoyed the variety of our breakfast offerings. Our Bar Arnau and our seasonal Terrace Bar provide unique atmospheres that we are glad resonated well with you.It is also pleasing to know that our central location, a stone's throw from Las Ramblas and the harbour, contributed positively to your stay. While our room cleanliness and hotel condition were rated slightly lower, please be assured that we are continuously striving to maintain and improve our standards to ensure the utmost comfort and aesthetic delight for all our guests.Thank you once again for choosing Hotel España Ramblas, and we are looking forward to the opportunity to host you again.We look forward to the pleasure of welcoming you back again in the future. Many thanks,Thais F., General Manager

6/10 OK

Andrew, Tunbridge Wells

Liikematkailija
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
The property overall is quite plush.... However, overall it was underwhelming... Location is good, however, some might not like the road it is on. The dimley lit interior is cool, but for me the up-lights everywhere were very unpleasant on the eyes. When I first arrived, the greeting was very average, my expedia VIP note was slipped under the door hours after I arrived and I never got to use it. My first key didn't work (they only gave me on), so I was up and down the lift to get another one when this time they gave me two. The wifi passworded changed during my stay, but they did not alert guests, so again, up and down the stairs to get a new one. The bathroom had seen better days, the toilet roll holder was hanging off the wall and the shower head has not been descaled in some time.... For the money, this was not worth it to me.... I would not go back again....
Yöpyi 2 yötä huhtikuussa 2024
Thais F., General Manager vastasi 4.5.2024
Dear Andrew,Thanks very much for your candid review.It is pleasing to hear that you found the room cleanliness to our high standards and acknowledged the positive aspects of our hotel condition and amenities.However, we regret to hear that some aspects of your stay did not meet your expectations. We take pride in our unique interior design, yet we understand that lighting preferences can vary; we are sorry to hear it was not to your liking. We apologize for any inconvenience caused by the key and Wi-Fi password issues; please be assured that our reception is always eager to resolve such matters promptly. We also take note of your comments regarding the bathroom condition and will strive to ensure our facilities are impeccably maintained. We are truly sorry if our service did not leave the positive impression we aim for, and we will reflect on your experience to improve our guest interactions.Despite the concerns raised, we remain dedicated to providing an exceptional experience for all our guests. We greatly appreciate you bringing these matters to our attention, and we will continue to work diligently to uphold the standards of quality and hospitality that Hotel España Ramblas is known for.We all hope to welcome you back in the future.Best wishes,Thais F., General Manager

10/10 Loistava

Daniel

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel was very beautiful and the staff was amazing
Yöpyi 2 yötä huhtikuussa 2024
Thais F., General Manager vastasi 4.5.2024
Dear Daniel,Thank you for this feedback concerning your recent visit.Your appreciation of the hotel's beauty truly echoes the spirit of the architectural wonder that is Hotel España Ramblas, a gem of Catalonian Modernism. We are also thrilled that you found our staff to be amazing; our team takes great pride in offering exceptional service.While you expressed great satisfaction with our room cleanliness and the overall condition of the hotel, it seems there may be room for improvement regarding the room amenities. We continually strive to ensure our guests' comfort and will take your feedback as an opportunity to review our offerings.Thank you once again for acknowledging the hard work and dedication of our staff. We are committed to making each stay memorable, and your feedback is invaluable in that endeavor.We look forward to welcoming you back.Kind regards,Thais F., General Manager

10/10 Loistava

mervyn

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location near ramblas. Super helpful staff. Small adequate room.good value
Yöpyi 2 yötä huhtikuussa 2024
Thais F., General Manager vastasi 29.4.2024
Dear Mervyn,Thank you for taking the time to share your feedback.We are thrilled that you enjoyed our prime location right in the heart of Barcelona and found our staff to be super helpful. It is always encouraging for us to learn that our guests value the attentiveness of our team.While you found the room to be adequately sized, we hope it provided everything needed for a comfortable stay. Our range of room options from the cozy Petit Boutique to the spacious Suite Ramblas is designed to cater to various preferences and needs.Your commendation of the room's cleanliness and the condition of our hotel is greatly appreciated. These aspects, along with our dedicated service and the comprehensive amenities we offer, are what we hope will make every stay at Hotel España Ramblas exceptional.We hope to have the opportunity to welcome you back for an even better experience in the future.Kind regards,Thais F., General Manager

10/10 Loistava

Daniel

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Rien à ajouter tout était parfait
Yöpyi 1 yön huhtikuussa 2024
Manager vastasi 29.4.2024
Cher Daniel,Merci pour ce retour très positif.Nous sommes heureux de lire que notre hôtel a répondu à toutes vos attentes.Votre satisfaction est notre plus belle récompense.Nous espérons avoir le plaisir de vous accueillir de nouveau très prochainement.Bien à vous,

6/10 OK

Ed

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys
Perfect location, friendly staff, Cleanliness in bathroom should improve.
Yöpyi 3 yötä huhtikuussa 2024
Thais F., General Manager vastasi 29.4.2024
Dear Sir,Thank you for taking the time to share your opinion with us regarding your stay.We are thrilled to hear that you found our location ideal and our staff friendly, as we strive to provide a welcoming atmosphere for all our guests.We regret to hear your concerns regarding the bathroom cleanliness. Please rest assured that we have a rigorous housekeeping protocol, though we have taken your feedback into serious consideration.We look forward to welcoming you back in the future.Best regards,Thais F., General Manager

8/10 Hyvä

Deanna

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This was a nice hotel very close to the Ramblas, it does have a homeless mission near by. Be aware, but we felt safe walking there from the Ramblas. The WiFi was not good at all, nearly non existent unless you stood in our hallway.
Yöpyi 3 yötä huhtikuussa 2024
Thais F., General Manager vastasi 24.4.2024
Dear Deanna,Thank you for your review.We are delighted to hear you appreciated our prime location close to the Ramblas, ensuring our guests have convenient access to one of Barcelona's most vibrant areas.While we understand the area's dynamic nature may present concerns, we are pleased that you felt safe during your time with us. The fact that we're situated next to a police station further enhances the security of our locale. However, we regret to hear about your experience with our WiFi service. We strive to provide excellent connectivity and will look into this matter to ensure our service meets our guests' expectations. Rest assured, the comfort and satisfaction of our guests are of paramount importance to us.We look forward to the pleasure of welcoming you back to our hotel in the future.Warm regards,Thais F., General Manager

6/10 OK

Denisa

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Hotel was nice and clean, good location but I never stayed in such a noisy hotel. Is like a echo and you can hear everything.
Yöpyi 2 yötä huhtikuussa 2024
Thais F., General Manager vastasi 24.4.2024
Dear Denisa,Thanks for taking the time to review your stay at our hotel.We are pleased to hear that you found our service exemplary and our rooms well-appointed and clean.However, we regret to hear that your experience was impacted by noise. We strive to ensure a comfortable environment for all our guests and will continue to work on improving this aspect. While our central location is ideal for exploring the city, it can sometimes contribute to the ambient noise. We do offer rooms with interior views which tend to be quieter, and we would be happy to accommodate such a request for any future visit.We hope to see you again in the future. Kind regards,Thais F., General Manager

8/10 Hyvä

Harpreet

Hyvää: Siisteys
Hotel is located in a very convenient location and very close to great stores!
Yöpyi 4 yötä huhtikuussa 2024
Thais F., General Manager vastasi 24.4.2024
Dear Guest,Thank you for sharing this positive feedback of your stay.We are delighted to hear that our prime location contributed positively to your experience with us, offering convenience and proximity to great stores and attractions.We are also glad to note that you appreciated the cleanliness of your room. Our housekeeping team works diligently to maintain a high standard of cleanliness and comfort for our valued guests.We look forward to welcoming you back.Best wishes,Thais F., General Manager

10/10 Loistava

Steven

Matkusti ryhmän kanssa, Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely hotel with great choice of breakfast, staff very friendly and accommodating. Very comfortable beds and lovely bathroom. Great roof bar with terrace and pool. Perfect location just off Las Ramblas.
Yöpyi 3 yötä huhtikuussa 2024
Thais F., General Manager vastasi 24.4.2024
Dear Steven,Thank you for this feedback concerning your recent visit.It is wonderful to hear that you enjoyed our varied breakfast options and found our staff to be friendly and accommodating. Your praise for the comfort of our beds and the quality of our bathroom facilities is much appreciated, as we strive to provide a restful experience for our guests. The rooftop bar with its terrace and pool, alongside our prime location just off Las Ramblas, are indeed guest favorites, and we are glad they contributed positively to your stay. Additionally, we are delighted that the cleanliness of our rooms and the overall condition of our hotel met your expectations, reflecting our commitment to excellence. Thank you for acknowledging our room amenities, which are thoughtfully designed for the comfort and convenience of our valued guests like yourself.We look forward to seeing you again.Kind regards,Thais F., General Manager

10/10 Loistava

Tetyana, BROOKLYN

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location in old city, walkable to some famous historical places. Room was very clean, hotel staff were very friendly and helpful.
Yöpyi 2 yötä huhtikuussa 2024
Thais F., General Manager vastasi 20.4.2024
Dear Tetyana,Thank you for sharing this lovely review.We are delighted to hear that our prime location in the old city afforded you the convenience to explore the historical sites nearby. It's also gratifying to know that you found your room to be impeccably clean, as our housekeeping team works diligently to ensure the highest standards of cleanliness.Your commendation of our friendly and helpful hotel staff is greatly appreciated. They strive to offer the most attentive and personalized service to each of our guests. Moreover, the positive remarks about our hotel's condition reflect the careful restoration and maintenance efforts we have made since 2010 to merge modern comfort with historical charm.Lastly, we are pleased that the room amenities contributed to a more enjoyable and comfortable stay. We take pride in providing thoughtful touches, such as a free minibar and international channels on LCD televisions, to enhance the guest experience. Thank you for recognizing these details.We look forward to welcoming you back.Kind regards,Thais F., General Manager

10/10 Loistava

Miguel

Matkusti perheen kanssa
Breakfast area excellent
Yöpyi 2 yötä huhtikuussa 2024
Thais F., General Manager vastasi 20.4.2024
Dear Miguel,Thank you for taking the time to provide your feedback.It's delightful to learn that you found our breakfast area to be excellent. Our team strives to provide a varied and enjoyable breakfast experience, and your acknowledgment is a wonderful affirmation of our efforts. We take great pride in our a la carte breakfast option, and it seems to resonate well with your expectations.We await the pleasure of your next visit.Warm regards,Thais F., General Manager

8/10 Hyvä

John

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
.
Yöpyi 4 yötä huhtikuussa 2024
Thais F., General Manager vastasi 17.4.2024
Dear John,Thank you for this feedback concerning your recent visit.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to seeing you again on your next visit.Best wishes,Thais F., General Manager

10/10 Loistava

Alexander, Atlanta

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice hotel in the heart of Gothic quarters. Good breakfast. Room is good enough but some small things may need some repair. Clean.
Yöpyi 3 yötä huhtikuussa 2024
Thais F., General Manager vastasi 17.4.2024
Dear Alexander,Thank you for this feedback concerning your recent visit.We are delighted to hear that you had a nice time with us, enjoyed our comprehensive breakfast and found the service to be exemplary. Our team takes great pride in delivering an exceptional experience to our guests.We appreciate your observations regarding the room. While we strive to maintain everything in perfect order, we understand that sometimes small imperfections can occur. Rest assured, our commitment to quality and comfort is unwavering, and we continuously work to enhance our accommodations.It is gratifying to know that high standards met your expectations. Our historic hotel has been meticulously restored to combine modernist charm with contemporary comforts, and we're pleased that these efforts contributed positively to your stay.We look forward to the pleasure of welcoming you back again in the future. Many thanks,Thais F., General Manager