Dear Client,Thank you very much for your comments regarding your stay at Novotel. It is always a pleasure to receive positive feedback.I will share your point about the swimming pool with the person in charge. Best regards.Guest Experience Team

Dear Frederic.My name is Virginia. First of all I would like to thank you for taking a moment to tell us about your experience at our hotel.We are glad to hear that you had such a spectacular stay and that you were able to enjoy each of our services.We work every day to make our hotel a place where both parents and children have a great time and it makes us very happy to know that the children have had a great time too.I will pass on your comment to my colleagues who will surely be very happy to read it.We thank you once again and hope to see you again.Best regardsGuest Experience Team

Dear Jens,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Guest Experience Team

Good afternoon My name is Blanca On behalf of the whole team we are glad that your stay was pleasant and we hope to see you soon.Best regards Guest experience team

Estimado Jere.Mi nombre es Virginia. Queremos agradecerte por dejarnos tu valoración acerca de tu estadia en nuestro hotel.Nos alegra saber que ha sido satisfactoria.Esperamos verte nuevamente.SaludosGuest Experience Team

THANKS FOR YOUR MESSAGE, WE WORK EVERY DAY TO IMPROVE. THANKS A LOT

THANKS FOR YOUR MESSAGE, WE WORK EVERY DAY TO IMPROVE. THANKS A LOT

Hello Tommi. My name is Ariel. We really appreciate your feedback. Hope to see you soon in our hotel. Guest Experience Team

THANK YOU FOR YOUR COMMENT. SEE YOU SOON

THANKS

Thank you so much for awarding us the perfect score! We're thrilled to hear that your experience with us was exceptional. We look forward to continuing to meet your expectations on future visits, and we sincerely appreciate you choosing our hotel. We hope to welcome you back soon!

Thank you so much for awarding us the perfect score! We're thrilled to hear that your experience with us was exceptional. We look forward to continuing to meet your expectations on future visits, and we sincerely appreciate you choosing our hotel. We hope to welcome you back soon!

¡Nos alegra mucho saber que disfrutaste de tu estancia en nuestro hotel! Agradecemos tus amables palabras sobre nuestra decoración, ambiente, comida y servicio. Nos esforzamos por brindar una experiencia fabulosa a todos nuestros huéspedes, y es gratificante saber que lo hemos logrado contigo. Esperamos tener el placer de recibirte nuevamente en el futuro. ¡Gracias por elegir nuestro hotel y por compartir tu experiencia positiva!

Thank you for your 5-star rating and for taking the time to share your feedback! We're delighted to hear that you found our hotel clean and conveniently located. Providing a comfortable and convenient experience for our guests is always our priority. We hope to have the pleasure of welcoming you back on your next visit. Thank you for choosing our hotel!

Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay at our hotel and that you found it to be nice, clean, and family-friendly. Our staff works hard to provide a warm and welcoming experience for all our guests, so it's great to know that you felt well taken care of during your time with us. We truly appreciate your recommendation and hope to have the pleasure of welcoming you back again in the future!

Thank you for your feedback and for choosing to stay with us! We're thrilled to hear that you loved our buffet breakfast and that you found it to be a gem. Your satisfaction is our top priority, and we're delighted that we could contribute to a positive experience during your stay. We hope to have the pleasure of welcoming you back again soon. Thank you for your kind words!

Thank you for your feedback and for choosing our hotel! We're glad to hear that you found our hotel great and our staff very friendly. It's wonderful to know that you enjoyed the environment, especially regarding public transport accessibility. We appreciate your comments and hope to have the opportunity to welcome you back for an even better experience in the future. Thank you for staying with us!

¡Gracias por tu calificación de 5/5! Nos alegra mucho saber que tu estancia fue divertida. ¡Esperamos verte de nuevo pronto para otra experiencia igual de divertida o incluso mejor!

Thank you, Janice, for your wonderful feedback! We're thrilled to hear that you were pleasantly surprised by your stay with us. It's great to know that you appreciated our colorful atmosphere, excellent service, and outstanding restaurant food. We're also glad to hear that you found the rooms clean and enjoyed seeing lots of families with children having a great time. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Thank you for choosing our hotel!

¡Gracias por tu amable comentario! Nos alegra mucho saber que encontraste todo muy limpio y que tu experiencia fue muy correcta. Tu satisfacción es nuestra prioridad, y nos esforzamos por ofrecer un servicio impecable en todo momento. Esperamos tener el placer de recibirte nuevamente en el futuro. ¡Gracias por elegir nuestro hotel!

Thank you for your rating, Ove! We appreciate your feedback and are glad to hear that you had a positive experience overall. If there's anything specific we can do to improve and earn a higher rating next time, please feel free to let us know. We hope to have the opportunity to welcome you back again in the future. Thank you for choosing our hotel!

Thank you for your perfect rating! We're delighted to hear that your experience was exceptional. We're always here to provide you with a memorable stay. We look forward to welcoming you back to our hotel soon!

Thank you for your perfect rating! We're delighted to hear that your experience was exceptional. We're always here to provide you with a memorable stay. We look forward to welcoming you back to our hotel soon!

¡Gracias por tu calificación perfecta! Nos alegra mucho saber que tu experiencia fue excepcional. Siempre estamos aquí para brindarte una estancia memorable. ¡Esperamos verte pronto de nuevo en nuestro hotel!

Merci beaucoup pour vos aimables mots et votre excellente évaluation ! Nous sommes ravis d'apprendre que votre enregistrement s'est déroulé parfaitement et que vous avez été très bien accueilli. Nous sommes également heureux de savoir que notre emplacement, à seulement 5 minutes à pied du métro et du bus, vous a permis de rejoindre facilement le centre-ville en 30 à 40 minutes. Nous prenons note de votre commentaire concernant le petit déjeuner et le sourire du personnel. Votre satisfaction est notre priorité absolue, et nous utiliserons vos commentaires pour nous améliorer. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite. Merci d'avoir choisi notre hôtel !

Estimada MarisolAgradecemos sinceramente tus amables palabras y tu valiosa retroalimentación sobre tu reciente estancia en nuestro hotel. Nos alegra mucho saber que disfrutaste de nuestro servicio personalizado y que pudimos satisfacer tus necesidades rápidamente, como con las almohadas adicionales.Es maravilloso saber que nuestro hotel fue ideal para tus niños y que pudieron disfrutar de la recreación en el vestíbulo. Nos enorgullece saber que nuestros productos de baño Rituals y la limpieza general de las instalaciones cumplieron con tus expectativas.Nos complace saber que encontraste nuestras habitaciones cómodas y bien equipadas, con grandes pantallas de televisión para tu disfrute.Esperamos tener el placer de recibirte nuevamente en el futuro y seguir superando tus expectativas en cada visita. Si necesitas algo más, no dudes en contactarnos.¡Gracias por elegir nuestro hotel y por tomarte el tiempo para compartir tu experiencia!

Thank you for your recommendation! We're thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back soon for another great experience. Thank you for choosing our hotel and for taking the time to share your feedback

Vielen Dank für deine Bewertung und deine freundlichen Worte! Es freut uns sehr zu hören, dass du mit der Sauberkeit und dem Zustand deines Zimmers zufrieden warst. Wir legen großen Wert darauf, dass unsere Gäste sich bei uns wohl fühlen, und es ist großartig zu hören, dass wir deine Erwartungen erfüllt haben. Wir hoffen, dich bald wieder bei uns begrüßen zu dürfen. Vielen Dank, dass du unser Hotel gewählt hast!

Thank you for your feedback! We're delighted to hear that you found our hotel to be a hidden gem and a great place to stay with kids. We understand that the difficulty in getting into Barcelona city center may have been a challenge for you, and we apologize for any inconvenience this may have caused. Your comments are valuable to us, and we will use them to improve our services and facilities. We hope to have the opportunity to welcome you back for another enjoyable stay in the future. Thank you for choosing our hotel!

Thank you for your perfect rating! We're thrilled to hear that you had a wonderful experience with us. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations. We look forward to welcoming you back for another excellent stay in the future!