Pestana Group – Barranco do Demon kävelyreitit, Monchique

"Huone siistittiin aina tarvittaessa. Henkilökunta on ystävällistä, ja vastaanotossa oli aina virkailija. Erityisesti ilahdutti se, että huone oli hyvin hiljainen, mikä mahdollisti hyvät yöunet."

"Henkilökunta oli ok.Siivous tapahtui meidän näkökulmasta liian myöhään joka päivä.Kello 3 jälkeen.Näkymä rannalle ok.Ilmastointi toimi hyvin."

"Huoneet siistiä ja mukava henkilökunta."

"Aamiainen oli hyvä ja kaikki paikat tiptop, suosittelen."

"We stayed here for the second time and it was even better than I remembered! We want to thank especially Helena from the reception 😊 The view is just spectacular, the beds super comfy and the spa, pool, gym and restaurant great! Breakfast is also very good. We will definitely come back "

"Beautiful rooms, and very polite staff "

"1. Misleading Gluten-Free Promise Prior to our arrival, I contacted the hotel to confirm they could accommodate a guest with celiac disease. I was assured there would be gluten-free options available. In reality, the only offering was a single type of gluten-free bun—served every morning for the entire week. There were no cereals, muesli, or granola alternatives. This lack of variety was not only disappointing but unacceptable given the dietary needs communicated in advance. 2. Unhygienic Pool Area The pool area was shockingly neglected. It appeared to serve more as a birdbath than a guest facility, with seagulls and pigeons frequenting the space. Every sunbed was covered in bird droppings, and unlike other hotels (such as those in Spain, where sunbeds are washed daily), no cleaning was done throughout our stay. The level of filth was beyond anything I’ve encountered in a hotel setting. 3. Payment Dispute at Reception Upon check-in, the reception staff claimed my reservation had not been paid, despite the fact that it had been settled in advance. They were unable to locate the payment in their system and offered no resolution. Although the hotel claims affiliation with the Marriott chain, they had no record of the transaction and failed to follow up or confirm the payment later. No apology was offered for the confusion or the inconvenience caused."

"Return to the place after the first positive experience. First received a two family apartment for one family incl 4 rooms split in two floors with the two bathrooms and kitchen. It's a local habit that guests have to buy dishwashing fluid by themselves. Hmm... this is strange since the cost would be minimal and would encourage the guest to take better care of the dishes. Lots of space. AC was not cooling properly and TV programs disconnected all the time. Great outdoor and indoor pool areas. Second visit to the place one day later we received two room family apartment with kitchen on the 2nd flr. AC not much better and 'fresher' air. Site offers possibility for tennis too. Two courts in perfect conditions, but where are the players. Free parking at the site great, but guests should respect that each parks their car in front of the apartment door. Once paroking sport per apartment. Looks like this was too demanding for some guests"

"Sijainti mainio. "