Dear Sara,Thank you for taking the time to rate your stay with us. We would have love to know, what are the main reason for your average rating in order to improve our services and to also fulfill your expectations. Hope to welcome you again and to better serve you next time. Best regards,Billal Al KahloutRooms Division ManagerNovotel Basel City

Lieber Canan, vielen Dank für Ihre tolle Bewertung. Es freut uns sehr dass Sie unser Frühstücksbuffet als empfehlenswert empfinden. Ebenso schätzen wir Ihre lieben Worte bezüglich unserer Mitarbeiter und der zentralen Lage. Wir freuen uns auf Ihren nächsten Besuch bei uns in Basel. Freundliche Grüsse

Dear HUONG, thank you for your great feedback! We are glad you enjoyed a pleasant stay with us and appreciate your kind words regarding the breakfast buffet. We hope to welcome you soon again with us in Basel. Best Regards

Dear Jan, Thank you for sharing your feedback with us. We appreciate your comments regarding our Novotel standard. We regret to hear that you found the rooms a bit small and that the in-room coffee options were limited to Nescafé.Your feedback is valuable to us as it helps us to continuously improve our services. We will take your comments into consideration as we strive to enhance our guests' experience.We hope to welcome you another time with us in Basel. Best Regards

Dear Dennis, thank you for your feedback!We are glad you enjoyed your stay and hope to welcome you another time with us.Best RegardsNovotel Basel City

Dear ChristianThank you very much for your rating following your stay with us!It is our hope to have the chance to welcome you again

Dear Sherin,Thank you very much for taking the time to share your feedback following your stay with us.We particularly appreciate your kind words toward our team and it is our hope to welcome you again in the future.Sincerely

Dear Magdalena,Thank you for rating your stay with us!Kind Regards

Dear Fiona, thank you very much for your great feedback!We are delight you had an excellent experience with our breakfast buffet and the central location to the public transports and restaurants.We appreciate your comments regarding our staff and are looking forward to welcome you another time in Basel.Best RegardsYour Novotel Basel City Team

Dear Benjamin, thank you for your feedback! We are so pleased to hear that you had a great experience with our central location and close proximity to public transportation. We hope to welcome you another time in Basel!Best RegardsNovotel Basel City

Dear Luis,Thank you for the kind rating following your stay with us!Looking forward to welcoming you again

Dear Kerry,Thank you for taking the time to provide us with your feedback. Our team will be pleased to hear that their efforts have been appreciated.We are looking forward to welcome you soon again!Best RegardsNovotel Basel City

Dear Justin,thank you for your feedback. We hope you will consider us again should you be in the area in the future.Best RegardsNovotel Basel City

Dear Pakiza Esra, thank you very much for your feedback regarding your last stay. We are happy to hear that you appreciated the clean rooms and our friendly staff. We are looking forward to welcome you soon again. Best RegardsNovotel Basel City

Lieber Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu geben. Wir freuen uns sehr, dass Sie unser Frühstücksbuffet genossen haben. Ihre vermissten Hygieneartikel bieten wir gratis an der Rezeption an, welche 24 Stunden für Sie besetzt ist. Bitte zögern Sie nicht uns jederzeit zu kontaktieren um Ihren Aufenthalt so angenehm wie mögich zu gestalten. Wir sind bestrebt, sicherzustellen, dass unsere Gäste einen angenehmen Aufenthalt haben, und wir schätzen Ihr Feedback, da wir stets bestrebt sind, uns zu verbessern. Freundliche GrüsseIhr Novotel Basel City Team

Dear Hyun Eui, thank you for your feedback!We are looking forward to your next visit.Best RegardsNovotel Basel City

Dear Claude, Thank you for taking the time to provide us with your feedback. We are so pleased to hear that you had a great experience with our central location and our friendly staff. We are looking forward to welcome you next time. Best RegardsNovotel Bael City

Dear Jarle,Thank you very much for your stay with us and your time to rate us. We are glad that you enjoyed your stay and looking forward to welcome you next time. Best regards, Billal Al KahloutRooms Division Manager

Chère Natacha,Merci baucoup pour votre note et vos commentaires.Au plaisir de vous acceuillir à nouveau!

Dear RobertThank you very much taking the time to share your 5 star rating with us. We hope to welcome you back soon!Best regards

Dear Robert, Thank you very much for your stay at our hotel. We are glad that you enjoyed your stay and appreciate your detailed comments although our dining offer did not meet your expectations. It is our sincerest hope to welcome you again and that your next experience will exceed your previous one. Best regards, Billal Al KahloutRooms Division Manager Novotel Basel City

Dear SarahThank you very much taking the time to share your rating with us. We hope to welcome you back soon!Best regards

Dear SolviThank you very much taking the time to share your 5 star rating with us. We hope to welcome you back soon!Best regards

Dear DiogoThank you very much taking the time to share your 5 star feedback with us. We hope to welcome you back soon!Best regards

Dear NedimThank you very much taking the time to share your rating with us. We hope to welcome you back soon!Best regards

Dear NigelThank you very much for taking the time to share your wonderful feedback with us. We hope to welcome you back soon! Best regards

Dear EmmaThank you very much taking the time to share your 5 star rating with us. We hope to welcome you back soon!Best regards

Dear Sadie, Thank you very much for your excellent rating the review. We are glad that you enjoyed your stay with us. Indeed the "Basel Card" which allows you to use the public transportation free of charge and additional 50% off for all Basel Museum and the Zoo are indispensable. It is our deepest hope to welcome you back again at our lovely hotel. Best regards,

Dear MarcoThank you very much taking the time to share your 5 star rating with us. We hope to welcome you back soon!Best regards

Dear Lasse,Thanks a lot for your appreciated stay with us and your time for the review.We are very grateful that you enjoyed your stay and thank you for the great rating. We hope to welcome you back soon! Best regards,Billal Al KahloutRooms Division ManagerNovotel Basel City

Dear SaschaThank you very much taking the time to share your 5 star rating with us. We hope to welcome you back soon!Best regards

Dear guest,We thank you very much for your kind comments the great rating your stay with at Novotel Basel City. We much appreciate the nice words and hope we may welcome you again at our hotel. Best regards,Billal Al KahloutRooms Division ManagerNovotel Basel City

Dear Lena,Thank you very much for the excellent rating (10of10) and you stay with us. We are glad that you enjoyed your stay with us and look forward to welcome you again at our lovely hotel. Best regards,Billal Al KahloutRooms Division ManagerNovotel Basel City

Dear guest, We much appreciate your great review with the 10 of 10 rating and hope to welcome you back again in our lovely hotel soon. Best regards, Billal Al Kahlout Rooms Division ManagerNovotel Basel City

Dear Ali,Thank you very much for your generous and kind feedback. I will share your appreciated comments with the team as this is what they aiming for. We hope we will have the pleasure to welcome you back soon and wish you all the best and a lovely summer. Best regards,Billal Al KahloutRooms Division ManagerNovotel Basel City

Dear Stacie,Thank you very much for your exceptional rating and the great review. We look forward to welcome you back soon. Take care in the meantime and enjoy the summer.Best regards,Billal Al KahloutRooms Division ManagerNovotel Basel City

Dear Harry Rizki,Thanks a lot for your great rating and your stay with us. We are so glad that you have enjoyed your stay with us. Please feel free to share your main reasons for the positive resume. This could help other guest the make their decision. Look forward to welcome you soon again and wish you all the best in the meantime. Best regards,Billal Al KahloutRooms Division ManagerNovotel Basel City

Dear Ron, Thank you very much for your excellent rating the review. We are glad that you enjoyed your stay with us. Indeed the "Basel Card" which allows you to use the public transportation free of charge and additional 50% off for all Basel Museum and the Zoo are indispensable. It is our deepest hope to welcome you back again at our lovely hotel. Best regards,Billal Al KahloutRooms Division ManagerNovotel Basel City

Dear Jaclyn,Thanks for your appreciated stay with us and your time to share your feedback. We are glad that you like the location of the hotel and look forward to welcome you back soon. Best regards,Billal Al KahloutRooms Division ManagerNovotel Basel City

Liebe jeanette,Vielen herzlichen Dank für die spitzen Bewertung. Gerne möchten wir Sie wissen lassen das wir noch ruhigere Zimmer, zum Innenhof ausgerichtet, in unserem Hotel haben. Schön das es Ihnen bei uns gefallen hat und Sie zufrienden waren. Wir hoffen Sie beehren uns schon bald wieder mit Ihren Besuch und wünschen bis dahin alles Gute. Ganz liebe Grüsse aus BaselBillal Al KahloutRooms Division ManagerNovotel Basel City

Dear Olivier,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Novotel Basel City

Lieber Jürgen, Besten Dank für die super positive Bewertung Ihres Aufenthaltes. Wir hoffen Sie bald wieder bei uns begrüssen zu dürfen.Freundliche Grüsse

Lieber Thomas, Besten Dank für die super positive Bewertung Ihres Aufenthaltes. Wir hoffen Sie bald wieder bei uns begrüssen zu dürfen.Freundliche GrüsseIhr Novotel Basel City Team

Dear Mr. Garcia,Thank you very much for taking the time to leave this great review of our hotel! We are glad that you felt comfortable and that found our hotel's location conventient and easy to move around. We hope to see you again very soon.Kind regards,Novotel Basel City

Dear Barbara,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Novotel Basel City