2/10
We had a terrible experience here with the host's inaccurate listing and VRBO's inadequate response. When we booked this property, it said it had two queen beds in one room, two double beds in the second, and a twin sleeper sofa. It said it slept up to 6 people. To his credit, communication with the host before we got there was great. He even went out of his way to let us check in early, which I really appreciated. However, when we got there, we discovered that the listing was totally inaccurate. There were only two queen beds in the house, and there was no sleeper sofa - just a regular sectional. When we contacted the host because we had 5 people and had at least expected the sleeper sofa, he said "well she can sleep on the couch." My 73 year old MIL was *not* able to sleep well on the couch. He didn't offer any other solution, so we contacted VRBO, who were only willing to offer us a small portion of our money back. We had asked for enough money to put my MIL up in a hotel for two nights, but b/c it's high season near Yosemite virtually nothing was available or affordable. So my MIL just stuck it out, which put a damper on our trip in addition to getting to the park late from having to fight with VRBO, which was a terrible experience as well. Aside from that, the house was clean, but poorly stocked. Not enough towels, bowls, pots; no toiletries or hair dryer; the pool/hot tub is mobbed by mosquitoes; and one bed was very hard. No instructions left for WIFI or pool access.
Sherrie H.
Yöpyi 3 yötä kesäkuussa 2025