Batu Hotellit

”Not suitable for families, specially with children. Used for not so good reasons,”

”客房整潔，職員服務有禮，交通步行約5分鐘有地鐵，附近有食店但一般”

”Receptionist lacking knowledge in handling OTA booking reservations. They have difficulties finding my bookings and kept mentioning my reservation was not being found. It took about 30 to 45 minutes to check in a pre-booked guest room. They are also not professional when handling check-in procedures. During check-in time the receptionist was busy with findings charging cables and their phone. Rooms and surroundings can be improved compared to other hotels surrounding this area with similar...

”Small room in not great condition . Was quite and beds good. Ok for price”

”Preis-/Leistungsverhältnis ok, aber für jede Kleinigkeit musste extra bezahlt werden (z.B. zusätzliches Kopfkissen). Den in der Buchungsbestätigung aufgeführten Shuttle-Service gibt es nicht! Die Fahrt vom Airport zum Hotel mussten wir selbst organisieren!”

”The price-quality ratio does not match. The provided sheets and towels were really dirty, and they were not changed, they were only reapplied. Upon request, we got new towels, but they didn't look clean either. We pulled the bed away from the wall, and there was a lot of dust and food (?) behind it. The cleaners repeatedly pushed the bed back into the wall, but did not clean up the mess. There were some insects walking in the floor drain of the bathroom toilet all the time. Carpets in the...

”住宿空間不錯，也有電視可看，洗手間及浴室有開窗，房間也可看到城市景觀！服務人員有禮貌，飯店有電梯很方便！ 電梯灰塵有點多，沖澡時水柱很強也很舒服，但是剛我那間水退得有點慢，導致洗完澡後有點淹水！ 搭大眾運輸過去的話，還真的不太方便，比較推薦搭grab！”

”It was ok. Theres nothing to do in the area and its extremely inconvenient ”

”Not good because after 12am bathroom no water”

”Very comfortable stay for a family of 2 adults, 2 elderly and a toddler. There is a play area on the fourth floor which was fantastic for the little one. A gym as well for anyone wishing to keep fit whilst staying. Would definitely stay again the next time we are going to Malaysia.”

”When l checked into the room on second floor, there was strong foul odor and bathroom floor had black mildew. The sink in the bathroom had mildew too around the edge. Carpet was filthy. It was then l realized that the a/c was on max in hallways to mask this humidity odor. I complained and about the condition of the room to receptionist and she said she will have maintenance look at it. I spent the night in the room and could not sleep due to smell. Next morning l complained again and they found...