Bay View Gardens Hotellit

”The breakfast amenities were very good, the hotel staff was very friendly. The lighting on the bathroom vanity mirror needs to be brighter in order to highlight any facial details. I had to request a room cleaning twice because it was never completed after the first request. Overall, the experience was above average.”

”This was a basic stay we needed while attending our son’s state track meet. It was enough and acceptable. No frills but a good place to lay our heads down. Lots of options in the area so it was a good situation.”

”Room was clean and staff was friendly”

”Do not stay here! The manager/staff/owner of the franchise are terrible to their guests and also bigots who make assumptions about people based on race. Within seconds of an interaction with my (black) husband, the manager threatened to call the police after sternly and aggressively asking “what’s your room #?” Instead of a “good morning, how are you” or “how did you sleep” as you’re getting coffee and wiping sleep out of your eyes, “WHATS YOUR ROOM #, I’m calling the police”… like...

”The first room we were given had an issue with the headboard coming off of the wall. We were moved to another room that smelled like cigarette smoke and had a broken air conditioning unit. Worst night sleep of my life. ”

”Good hotel”

”Room was clean, breakfast was good, and staff was friendly. Bed was comfortable and quiet”

”I would like a refund. I ended up paying for a room we didn't use, because the cancellation period was no longer applicable once (24 hours before arrival), and the pictures provided of the property did NOT represent what we saw and experienced. There were a number of safety concerns that made this hotel unworkable for us. The side door (where we were told to park as it was closest to our room) had an electronic key lock for security, but it was propped open and didn't close properly when I...

”We have been coming for over 10 years. It used to be a great hotel, which is why we continue to stay here. The last few trips have been less than desirable and i think it is time we look for another location. Check in: showing up a half hour early, we were not allowed in one of our 2 rooms. We were not even allowed to pay for an early check in. Note: there were 4 cars in the parking lot when we arrived. For the past decade, we have never had that issue over a half hour. Cleanliness: The floors...

”Toilet ran all night, lights in main room did not work, staff did not make people follow the 10:00 quiet time, milk was spoiled in fridge, a/c blew hot air. Reached out to staff and corporate during our stay and was given some lies about reimbursement and being contacted “within 24 hours.” Worst experience at a Holiday Inn”

”The hotel was overpriced for how dingy it was. There was nothing fresh at breakfast. I would not stay there again.”

”I pad almost $300 for one night. And it was nothing more than a janky hotel. There was a spot on the wall tha was easily just patched over. I can hear everything going on in other rooms. The curtains only close halfway and it’s nothing but sun hitting you first thing in the morning. And the smell of the place…the smell…it was terrible!!”

”Property is one of the older hotels but maintained .Rooms were clean and all is what was expected for this price . Breakfast ended at 9 so we missed that ,it would have been nice to have it open a little longer .”

”good breakfast no chargers for ev nearby.”

”Check in took 45 minutes due to the room in my reservation having been given to an earlier guest. It took about 25 minutes to determine that was why they were unable to locate my reservation. A solution that had been offered prior to making that determination was for me to pay the current rate, which was almost triple what I had paid earlier through Expedia, despite me showing a receipt with Expedia that confirmed I had reserved the room. Even after the hotel confirmed it was their mistake it...

”yes, parking was save and breakfast tasted great.”