Belchertown Hotellit

”Showed up and the pool was not open yet and the first floor was boarded up from a gun shooting that happed 4hr ago. Check-in took forever with only one computer. Was trying to cancel and only the manager could override the system and they were not in after a shooting just happened and an innocent bystander was in critical condition.”

”No staff present. Self check in and out. Facility was pleasant, fairly quiet and clean.”

”I left àt 1 am , Wi-Fi bad , ac bad , the tv didnt work ànd I saw a mouse .”

”The Inn was quiet, convenient and offered excellent food.”

”Wonderful front desk staff. We couldn't arrive until way past check in but Mr. Ravene stayed and waited for us which was a Godsend. Room was clean and comfortable. Especially love the location right next to a little breakfast spot that you could walk to within 2 minutes but their continental breakfast was also good. Will definitely stay again!”

”I was a little nervous booking at a motel with my family but was limited with my own poor planning booking for a lacrosse tournament at UMass. I was pleasantly surprised with the cleanliness and ease of everything. We did need to ask for extra sheets for the pullout bc they were not in the room, and even with the owners dealing with a family emergency they were very attentive and we had everything we needed. It was an easy 17 minute drive to UMass and very affordable.”

”Other than being outdated, the room was nice and very clean. It also smelled nice. It was very quiet. Staff was very helpful. I would def stay again.”

”The hotel is dated. When we asked where a restaurant was the front staff didn’t know. Overall it was just a place to sleep while on the road and did it’s purpose”

”Smell was not good in room . Sorry I had to leave shortly after checking in .”

”Room had just been renovated and there was still work being done. We were very pleased overall with the stay. The woman at the front desk who checked us in was very pleasant and helpful with dinner options. We would stay at this property again.”

”The staff was very nice. Breakfast very good. I had seconds which is mot usual for me. My room was clean. The facility shows signs of wear, but so do I. 😀 I would definitely stay here again.”

”It's not a 5-star luxury hotel, but this kind of small and cozy bed and breakfast is just what we sometimes are looking for. When you are so warmly welcomed and a host is a lovely person, you really can experience more than you think. We really felt we were like local people when sitting outside on the porch. Such a nice experience for us. We spent 1 night. The bed was soft and the room was clean. In the room was really small fridge, which could be a little bigger. The host made breakfast...

”The hotel was immaculate, the breakfast was excellent and, when we checked in, (we did reserve a room, but it was late evening), we got to choose the floor we wanted to be on and the location of the room even though they had 10 rooms available. I liked having that choice😊 We will stay again.The cost was very good, too.”

”No soap in our shower. Stayed overnight quickly so didn't really allocate time to ask for some, but we really shouldn't have to do that at all.”

”The only thing this place had was a comfortable bed. Customer service was non existent. Waited 5 minutes for someone to show up to the desk. No bell to ring. When asked where I could park he pointed to the front area. When I got to my room I found out the was parking in the back closer to my room and stairs. Get in the room and the fridge was filthy! Left over used butter stick. Splatter of who knows what inside. Tried to call the front desk. Guess what?? No one answered. Tried 3 different...

”Everything was very decent. My one issue was overnight the fridge defrosted and I had a puddle on the floor. I cleaned it up with a shower towel. The staff apologized and was willing to have somebody look at it. It only happened that one time during my two day stay. This one incident was unfortunate, but I would stay here again”

”Great location and great breakfast!”