The hotel was super clean and the cleaning and waiter staff were super Pleasant and friendly. That said, the day was so horrible our group had to check out and secure new lodging elsewhere. Where to begin.. upon arrival, the elevator was inoperable, so we had to climb four flights of stairs only to settle in a superior Suite that was about 90° F upon entry because the air conditioning was also inoperable. Additionally, the $360 per night Kitchen in the superior Suite that we booked for 5 days was understood with the simplest kitchen utensils including silverware. Smh!. The manager, although friendly in nature offered nothing and compensation accepting an apology for failing to provide the level of amenity as promised. I don't get me wrong, aesthetically the place was roomy at 1200 square feet with ceiling to floor windows surrounding the entire sweet, but in 100° weather it's hard to appreciate the ocean view while sweating bullets! The next day, our business group of 10 checked out, then checked into the Fort George Hotel and Spa which for exceeded our expectations! Needless to say, we will be revisiting for George very soon. Between the construction and the lack of amenity, the golden Bay has left a bad impression.