Ben Lomond Hotellit

”Uudehko, aika kalsea paikka. Ohuet seinät, jolloin kaikki äänet kuuluivat. Joku käveli pitkin yötä, lapsi itki toisaalla. Petyin, kun olin toivonut hiljaista huonetta. Uskoisin, että kakkoskerros olisi ollut minulle parempi. Kauhean pieni aamiaispaikka. Yleensä amerikkalainen palvelu on oikein ystävällistä keskihintatason hotelleissa, nyt palvelu oli pidättyvää kaikin puolin. Vaikuttaako vuoristokulttuuri?”

”Overall good. Room was not so clean and linens seemed very worn out. Staff was friendly and helpful. It took 3 times to finally have our room available when we checked in.”

”Lovely night stay.”

”I visited this hotel several times before. But right now, I don' t fell like it. I won't be there anymore. Something greatly changed. The room generally is clean. But comforter doesn't feel comfortable. No coffee nor cups in the room. The breakfast is not good. Before you use the WIFI, you have to input all your information. Not sure why.”

”The air conditioning did not work and it was hot and the wifi Also did not work. There was no ripe fruit at breakfast”

”Sour moldy smell coming out of air conditioner so we moved to another room which also had a filthy AC with sour air. They did come and clean off all the caked dust off the coils but smell continued persist from deep within machine. Had to sleep in a stuffy ac-less room to avoid further comprising my agitated respiratory system.”

”Amazing stay”

”Room air conditioning unit not working, called front desk, maintenance person immediately showed up , Ended up having to move to another room, requested help with moving and maintenance person assisted. Rooms are smaller than most hotels but workable with family. Beds were comfortable and the location was the best as we were close to many venues and events in Santa Clara. Staff was always helpful. There was an incident Sunday, June &, early in the morning. Upon checking out I asked the desk...

”The resort was very good seeing you asked I thought the scrambled eggs were a little below par”

”Faculty was very posivitive and professional. The atmosphere of the whole hotel was relaxed and warm. Good to have parking places just in front of main doors. Everything was correct.”

”Very clean rooms, great amenities, and quiet.”

”Great hotel. I have stayed here often. Lovely rooms,nice gym, good restaurant, and wonderful helpful staff.”

”Good breakfast. Safe parking garage but had to pay$10.00 extra for parking. OK for the time we were there.”

”Great place to stay and beds divine!”

”Nice clean room.”