Bentleyville Hotellit

”Beautiful boutique hotel close to main highways. Evening check in staff is amazing - truly makes the stay special !”

”The A/C unit was noisy and struggled to operate. The tv would pause while watching any program on any channel. The toilet bowl was cracked and did not flush well. The room had a cluster of odiferous aromas with a base of tobacco smoke. The stairway was similar was a urine odor prevailing. The shower, refrigerator and bed were adequate. The room was not serviced during my 2 night stay. The front desk personnel was friendly and handled chcking in and out efficiently.”

”Do not stay at this property. We checked in and the room was unacceptable. At this price I didn’t expect a high-end room. However, there were dead bugs on the towels. The ceiling was falling down. The smell was so bad in the room. We left the door open for a half hour. We did not stay there and wanted our money back. They had no other rooms. The Clerk said we would have to talk to the manager. We tried to contact him several times and he’s never responded. Expedia cannot contact him either. We...

”Checking in and getting the keys was like a fun scavenger hunt that my son and I enjoyed. Property was clean, room was nice, parking was so convenient. Will definitely stay again if I'm ever back in Cleveland. Thank you!!”

”Quiet room, very clean, the breakfast offered was restaurant quality.”

”Nice & on campus”

”Good breakfast, but the rooms were not very clean. Ok for 1 night.”

”It was adequate for our needs for a one night stay. I was impressed there was a refrigerator & microwave in room. Breakfast was not included. Easy to find. Near the interstate, but quiet. Restaurants near by.”

”Everything was more than anticipated. Very nice place.”

”Very convenient location and amazing prices!”

”Exactly what I would expect from a Fairfield. Quiet, comfortable beds. Nice quick breakfast. One irritation is that the television was a pain to use.”

”Everything was excellent”

”Everything was great”

”I chose The Westin Cleveland for a family trip to celebrate my daughter’s 9th birthday. While the location is excellent, the service was highly disappointing, leaving us regretting our choice. Prior to arrival, I messaged the hotel via Expedia to note the birthday, hoping for a simple acknowledgment. The message went completely unread and unanswered, and the occasion was entirely ignored. Housekeeping during our Saturday-to-Tuesday stay was erratic. Our room was skipped on Sunday. On Monday, we...

”Not sure if they were short staffed but the check-in process was a mess. There were many people that sat and waited for rooms to be cleaned and available. Eventually, we were given a key to our second room only to find out that someone was already in there. Also, this is the first hotel we’ve stayed at for quite some time that didn’t offer complementary coffee in the lobby. On the positive side, it was a clean hotel with comfortable beds.”

”Room was clean, needs some updating. Minor fixing like a very loose toilet seat.”

”My daughter and I booked a stay here for a night in Cleveland, OH. I did not feel comfortable staying alone with my daughter in a room in this house and we left and booked another hotel. If I was with my husband - I would have stayed. But it was just us 2 gals and my daughter is 14. Overall Pros: Parking right on premises Interesting area Great for larger parties Craig was quick to respond when we asked for early check in. And quick to help us get in when we couldn't get the door code to...

”Todo bien”