Perhehotellit - Berkhout, Pohjois-Hollanti

"We were deeply disappointed with our stay at this hotel, as several issues made our experience far below expectations for a five-star establishment. Firstly, the elevator was out of service for the entirety of our stay. Although we were repeatedly assured it would be repaired soon, this never happened. As a result, we had to walk up and down four flights of stairs every time we needed to access our room. Had we known the issue would persist, we might have requested a room change, but the lack of transparency made the situation unnecessarily frustrating. Secondly, the breakfast service left much to be desired. On two occasions, I ordered an omelette with cheese, specifically noting that I cannot eat pork. However, the first order arrived with ham, and the second with bacon. This is absolutely unacceptable, especially at a five-star hotel, where such dietary requirements should be handled with care and attention to detail. While we recognize there may have been positive aspects to the hotel, these significant shortcomings greatly impacted our overall experience. Unfortunately, we cannot recommend this hotel based on our stay."

"Hotelli oli kaiken kaikkiaan hyvä. Hotellin baari oli suljettu, mikä oli pieni pettymys. Lisäksi hotellin hissit olivat hitaat. Aamiainen oli loistava, vaikka se olikin hieman kallis."

"The hotel appears outdated and in need of maintenance and refurbishment. Additionally, on January 29th, the service at the breakfast egg station was unprofessional and unwelcoming. Due to the staff’s attitude, I chose to skip having eggs that morning. Improvements in both facilities and service quality are recommended."

"The room wasn't ready when I arrived. They asked me to come back in 1h. I came back 1h 15min later. Room wasn't still ready. They asked me to wait. I wasnt able to do so because of my duties in the city. So I had to go to my meeting without the possibility to go to my room to change my clothes, etc."

"Aivan ihana hotelli, josta helppo lähteä ratikalla minne vaan haluaisi. Aamiainen erinomainen ja gluteenittomuuskin huomioitu. Henkilökunta ystävällistä ja hyvä lentokenttäkuljetus. Kerrankin hyvä ja napakka sänky, missä nukkui hyvin. Suosittelen ja palaan vielä itsekin."

"Hotelli on hyvällä paikalla ja joka paikkaan kävelymatka. "

"This is the best hotel I've been in Amsterdam. The reception personnel was incredibly nice, professional and friendly, and the room also exceeded my expectations with great views and very comfortable interior. The breakfast was also great with very convenient opening hours. I will definitely return to this hotel."

"Meille sopivasti rautatieaseman läheisyydessä. Huoneet pienet, mutta se oli tiedossa etukäteen. Aamiainen parempi kuin odotin. Raikas ja hyvä, joskin valikoima suht pieni. Voisin mennä toistekin."

"Excellent location with baby and teenager. Close to everything but quietly. Easy access to metro & tram. Really friendly staff, thanks for all the help. "