Dear Paula,Thank you for taking the time to share your feedback with us. We appreciate your positive rating and are glad to hear that you had an overall enjoyable experience.Regarding your suggestion about including the spa usage in the hotel room price, we appreciate your input. The reason for the SPA InterContinental not being included in all room rates is due to rising maintenance and energy costs.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,Lisa FlechsigGuest Experience Manager

Dear Guestthank you so much for taking the time and sharing your experiences with us.This is highly appreciated and helps us doing our best every day.We are looking forward welcoming you back soon and wishing you all the best With kind regardsLisa FlechsigGuest Experience Manager

Thank you so much for your great feed-back on our breakfast, indeed many of our guests rave about our extensive breakfast buffet that offers a choice for everyone. Looking forward to welcoming you back again soon.

Dear Guest, Thank you very much for your kind words following your recent stay with us at InterContinental Berlin. I am delighted to read, that we were able to deliver a memorable and comfortable stay for you through the extensive breakfast, spacious room and relaxing Spa area. Thank you once again for your feedback and I look forward to welcoming you back to the hotel in the near future.

Dear Guest, thank you for taking the time to share your feedback with us following your recent stay at InterContinental Berlin. I am happy to read that you like our lovely breakfast and location. Nevertheless, I am sorry to read, that the room, including cleanliness, does not meet our standards. I do hope that we may have an opportunity to welcome you back to the hotel in the near future and that you will be pleasantly surprised with your stay. Best Regards Anthony Delaby Rooms Division Manager

Dear Guest Thank you for taking the time to share your feedback with us following your recent stay at InterContinental Berlin. I am sorry to see that the service you experienced was not as expected and not our usual high standards. I do hope that we may have an opportunity to welcome you back to the hotel in the near future. Best regards Mareke Watson Front Office Manager

Dear Guest, Thank you for taking the time to review our property after your stay with us. I am happy to read, that you like our spacious room and friendly staff. I do hope that we may have an opportunity to welcome you back to the hotel. Best Regards Katharina Eycke Rooms Division Manager

Dear Guest, thank you for your time to write this review about your stay at the InterContinental Berlin. I am happy about your comments regarding the breakfast buffet and we hope to welcome you soon. Best regards, Katharina Eycke Rooms Division Manager

Dear guest, thank you for your feedback. I am delighted to read that you enjoyed our hotel and liked our breakfast. We look forward to welcome you back soon. Best regards, Zsolt Bogdany Director of Food & Beverage

Dear guest, thank you very much for your kind words following your recent stay with us at InterContinental Berlin. I am delighted to read, that you enjoyed our hotel, spa and our breakfast. We look foward to welcome you back soon. Best regards, Mareke Watson Front Office Manager

Dear guest, thank you for your feedback. I am delighted to read that you enjoyed our room and the location of the hotel. We look forward to welcome you back soon. Best regards, Mareke Watson Front Office Manager

Thank you for your rating.

Dear Paul,It sounds like you had a fantastic experience at our hotel! Thank you for your kind words about our location near the Tiergarten and the excellent service provided by our staff. We're thrilled that you enjoyed dining at the Marlene Bar/Restaurant and that Hugo's is considered one of the best restaurants in the area. Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful stay.Kind regardsSebastian BrillFront Office Manager

Sehr geehrter Karl Heinz,vielen Dank für Ihren Aufenthalt im InterContinental Berlin. Wir freuen uns sehr, dass es Ihnen bei uns gefallen hat und würden uns sehr freuen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen GrüßenSebastian BrillFront Office Manager

Dear Guest,Thank you so much for your glowing review! We're thrilled to hear that you had such a wonderful experience during your stay with us. It's incredibly rewarding to know that both our hotel and staff exceeded your expectations.We're delighted that you enjoyed the first-class food offerings and that they surpassed all your expectations. However, we apologize for any inconvenience caused by the additional charge for the pool and spa facilities. We appreciate your feedback on this matter and will take it into consideration as we strive to enhance our guests' experiences.Your recommendation means a lot to us, and we're truly grateful for your kind words. We look forward to welcoming you back again in the future and providing you with another outstanding stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Thank you once again for choosing our hotel.Kind regardsSebastian BrillFront Office Manager

Dear Maria Christina,Thank you very much for your 5/5 rating. We are delighted to hear that you had an enjoyable stay with us. We look forward to welcoming you back soon.Kind regards,Sebastian BrillFront Office Manager

Liebe Claudia,Vielen Dank für Ihre großartige Bewertung! Es freut uns, dass Ihnen unser Hotel gefallen hat. Ihre Anregungen bezüglich der Parkgebühren nehmen wir ernst, möchten jedoch erwähnen, dass wir mit dieser Preisgesaltung im Durchschnitt der Berliner 5-Sterne-Hotels liegen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen GrüßenLIsa FlechsigGuest Experience Manager

Lieber Nils,Vielen Dank für Ihre fantastische Bewertung und die 5 von 5 Punkten! Es freut uns sehr zu hören, dass Sie Ihren Aufenthalt bei uns genossen haben.Wir freuen uns darauf, Sie und Ihre Familie bei Ihrem nächsten Besuch erneut begrüßen zu dürfen!Mit freundlichen GrüßenLisa FlechsigGuest Experience Manager

Dear Duncan,Thank you immensely for your perfect score of 10 out of 10! We're overjoyed to hear that you had such a fantastic experience during your stay with us.Your kind words about our attentive yet unobtrusive staff and our convenient location mean the world to us. We're thrilled that you found our property lovely and well-situated for exploring the attractions of Berlin.We truly appreciate your glowing recommendation and can't wait to welcome you back for another wonderful stay at our fine establishment.With kind regardsLisa FlechsigGuest Experience Manager

Dear Marie,Thank you so much for your glowing 5 out of 5 review! We're delighted to hear that you had such a wonderful experience during your Easter stay with us.It's fantastic to know that you enjoyed the friendly and helpful service from our staff, as well as the cleanliness of our rooms. We're thrilled that your family, like many others, appreciated our focus on creating a memorable experience for children, with special treats like the free pool and spa access, children's breakfast, and the Easter bunny surprise!We're also glad that you found our location convenient, with easy access to dining, shopping, and transportation options. We can't wait to welcome you back for another great stay in the future!With kind regardsLisa FlechsigGuest Experience Manager

Dear harjeet,Thank you immensely for your perfect score of 5 out of 5! We're thrilled to hear that you had such a wonderful experience at our hotel.Your kind words about our well-maintained facilities, spa, and pool are truly appreciated. We're also delighted to hear that Sophia at reception left such a positive impression with her helpful and friendly service. We will make sure to pass on your compliments to her.It was our pleasure to host you, and we can't wait to welcome you back for another exceptional stay in the futureWith kind regardsLisa FlechsigGuest Experience Manager

Dear Conrad,Thank you for the outstanding rating of 5 out of 5! We're thrilled that your experience with us was so positive.Your satisfaction is our top priority, and we're delighted to have met and exceeded your expectations. Your kind words and recommendation are greatly appreciated.We look forward to the opportunity to welcome you back for another exceptional stay in the futureWith kind regardsLisa FlechsigGuest Experience Manager

Dear Robert,thanks for taking the time to share your feedback with us - we are thrilled about your positive comments.We are more than happy to share this with the entire team and we all hope to welcome you back anytime soon!With kind regardsAnthony DelabyRooms Division Manager

Dear ABUBAKAR OLABAMBI,thank you so much for your great review - we are glad to read that you enjoyed your stay.Hope to see you soon!With kind regardsAnthony DelabyRooms Division Manage

Dear Joseph,thank you for taking the time to rate us - we are happy to see that you had a good time with us.All the best for you!With kind regardsAnthony DelabyRooms Division Manager

Dear Belinda,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you found our staff to be amazing and helpful, enjoyed our superb breakfast, and found our rooms comfortable. It's wonderful to know that our location was convenient for all your sightseeing activities.Your recommendation means a lot to us, and we truly appreciate your kind words. We look forward to welcoming you back on your next visit. If there's anything specific you loved about your stay that you'd like to highlight, feel free to share, as we always strive to provide the best possible experience for our guests. Thank you again for choosing us, and we can't wait to have you back!Lisa FlechsigGuest Experience Manager

Dear j,Thank you for taking the time to share your feedback with us. We appreciate your positive comments and are happy that you enjoyed your stay.We apologize for the cleanliness issue you encountered during check-in, but we are pleased to hear that our team swiftly resolved the issue. Guest satisfaction is our top priority, and we appreciate your understanding in this matter.It's great to know that you enjoyed our excellent pool and spa facilities, even though there is an extra charge. We're delighted that you found our breakfast to be amazing with top-quality and varied options. Your positive comments inspire us to continue delivering exceptional experiences for our guests.Thank you for choosing our hotel, and we look forward to the opportunity to welcome you back in the future, ensuring an even more pleasant stay.Warm regards,Lisa FlechsigGuest Experience Manager

Lieber Alexander,Vielen Dank für Ihre großartige Bewertung! Wir freuen uns sehr zu hören, dass Sie die Lage unseres Hauses als sehr gut empfunden haben und dass unser Personal stets freundlich und hilfsbereit war. Es ist schön zu wissen, dass Sie eine positive Erfahrung bei uns hatten.Wir schätzen Ihre Unterstützung und freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen. Falls es noch weitere Anmerkungen oder Wünsche gibt, lassen Sie es uns bitte wissen – wir sind stets bemüht, unseren Gästen einen angenehmen Aufenthalt zu bieten.Herzliche Grüße,Lisa FlechsigGuest Experience Manager

Dear Nedal,Thank you for taking the time to share your positive feedback! We're delighted to hear that you had a very good stay. If there's anything specific you enjoyed or any suggestions you have, please feel free to let us know. We look forward to welcoming you back for another great experience.Best regards,Lisa FlechsigGuest Experience Manager

Dear Xavier,Thank you for the stellar review and perfect 10 out of 10 rating! We're thrilled to hear you enjoyed your stay at the Hotel InterContinental Berlin.Your kind words about our friendly and attentive staff, enormous breakfast buffet, and spacious, soundproofed rooms are truly appreciated. We're delighted to have exceeded your expectations.It was a pleasure having you as our guest, and we look forward to welcoming you back on your next visit to Berlin.Best regards,Lisa FlechsigGuest Experience Manager