My recent stay at Novotel offered a mixed bag of experiences. From check-in to check-out, the hotel's personnel demonstrated exceptional hospitality and professionalism. They were attentive, accommodating, and always ready to assist with any requests or inquiries. Their friendly demeanor truly enhanced my stay.
However, the property itself left much to be desired. While the location was convenient, the hotel seemed a bit outdated and in need of room maintenance. Although the room was clean, it lacked the modern amenities such as a smart TV.
Another downside was the limited dining and shopping options within walking distance of the hotel. While the on-site dining options were satisfactory, there were few alternatives nearby for guests looking to explore the local culinary scene or do some shopping.