Dear valued guest,We sincerely apologize for the inconvenience you faced during your stay, especially with regards to the cleanliness of the towels and the cosmetic products. Your experience does not meet our usual standards, and we deeply regret any disappointment caused. We'll be reviewing our processes to ensure such issues are addressed promptly and effectively in the future. Your feedback is invaluable in helping us improve, and we're sorry for any lack of response to your email; we'll ensure this is looked into. We appreciate your patience and hope to have the opportunity to make it up to you in the future.Kind regards,

Dear Guest Thank you for sharing your feedback regarding your stay. we are sorry on your arrival day the check-in process took longer than normal. We put our staff through extensive customer service training and take steps to ensure we maintain our high standards of customer service in the future. Kind Regards Shezleen Quentin XL Hotels

Dear Guest,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our rooms to be very nice and that you had a fantastic sleeping experience during your stay.However, we apologize for the disappointment you experienced with our breakfast offerings. Providing a high-quality breakfast experience is important to us, and we regret that we fell short of meeting your expectations on this occasion.Your comments regarding the lack of natural yogurt, overcooked eggs, and the appearance of some items are concerning, and we will address these issues with our kitchen team to ensure improvements are made. Maintaining freshness and quality in our breakfast offerings is paramount, and we appreciate you bringing these concerns to our attention.We hope to have the opportunity to welcome you back in the future and provide you with an improved breakfast experience that matches the excellence of our accommodations.

Dear Raja,Thank you for taking the time to share your positive feedback with us. We're thrilled to hear that you enjoyed your stay at our hotel and that you found our breakfast satisfying, rooms comfortable, and staff helpful.We appreciate your suggestion regarding the wifi strength and the provision of tissues in addition to toilet paper. Your feedback is invaluable, and we will consider it as we strive to improve our services.We're delighted that our convenient location near Potsdamer Platz and the Brandenburg Gate met your needs.If there's anything else we can do to enhance your experience or if you have any further suggestions, please don't hesitate to let us know. We're here to ensure your comfort and satisfaction.Thank you for choosing our hotel, and we look forward to the pleasure of welcoming you again in the future.Warm regards,Reservations Department

Sehr geehrter Sascha,herzlichen Dank für Ihr freundliches Feedback. Es freut uns sehr zu hören, dass Sie unser Hotel und das Personal als freundlich und kompetent empfunden haben. Wir entschuldigen uns für die festgestellten Mängel, wie das gebrauchte Handtuch und die Abnutzungserscheinungen an den Möbeln. Ihre Anmerkungen sind für uns äußerst wichtig, und wir werden sicherstellen, dass solche Unannehmlichkeiten behoben werden.Wir hoffen, dass Sie trotz dieser Punkte einen angenehmen Aufenthalt bei uns hatten und würden uns freuen, Sie in Zukunft erneut als unsere Gäste begrüßen zu dürfen.Mit freundlichen Grüßen,

Dear FrankThank you for reviewing your stay with us and for being our guest.I am happy to see that you seem to have enjoyed your time with us and hope Berlin treated you nicely as well. Welcoming you back to our hotel in the future would be a pleasure.Kind RegardsReservation department

Dear Casper,We sincerely apologize for the inconveniences you encountered during your recent stay at the Quentin XL Potsdamer Platz Hotel. Your feedback is invaluable to us, and we are truly sorry for falling short of your expectations.The issues with the room card, unwanted early morning disturbances, and breakfast experience are unacceptable, and we apologize for the frustration and disappointment they caused. We will be reviewing our procedures and training to ensure these matters do not occur in the future.Your feedback will be instrumental in making the necessary improvements to enhance the quality of our service and facilities. We sincerely hope you will consider giving us another opportunity to provide you with a more enjoyable and seamless stay in the future.Warm regards,

Dear Sir/Madam, Thank you for your time in leaving us a review. We are very happy to know that you have enjoyed your stay with us, and we are very much looking forward to welcoming you to our Hotel in the nearest future! Kind Regards, Quentin Hotels Team

Dear David,Thank you for your amazing review! We hope to welcome you in the future as well!Kind regards,

Dear Ian,We appreciate your feedback and apologize for the inconveniences you experienced during your stay. We will address the hot water, bottle opener, breakfast, and elevator issues promptly to ensure a better experience for our guests. We value your input and hope you'll consider staying with us again.Kind regards,

Dear Jennifer,Thank you for your review. We hope to see you in the future as well.Kind regards,

Dear Amanda,Thank you for the amazing review. We hope to see you in the future as well!Kind regards,

Dear Laura,We are saddened to learnt that your experience in our hotel was less than ideal! We hope to see you in the future as well with improved services.Kind regards,

Dear Christopher,Thank you for your amazing rating! We hope to see you in the future as well!Kind regards,

Dear Sissi,Thank you for your nice rating! We hope to see you in the future as well!Kind regards,

Dear Terje,Thank you for your feedback. We hope to have you back in the future with improved services.Kind regards,

Dear Guest,Thank you for your kind review. We hope to see you in the future as well.Kind regards,

Dear Tino,Thank you for quickly reviewing your recent stay with us.Your score implies that you enjoyed your stay with us. We hope you also had a great time in this vibrant city and will choose our hotel again when travel brings you back to the area.Kind regards,

Thank you for your stay and for this wonderful score.It was a pleasure being your host and my colleagues and I hope to have given you amazing memories of your time in this beautiful city.We hope to welcome you as our guest again soon.

Dear guest,Greetings from Quentin XL Hotel!Thank you immensely for your heartwarming review. Your continued choice of Quentin XL Hotel for the fourth time this year and a total of ten times is truly cherished.We're thrilled to be among your favorite stops worldwide, offering you exceptional value and a modern artistic edge. Your kind words about our uniqueness are deeply appreciated.Your loyalty drives us to maintain our commitment to excellence. We're equally thrilled that our sister Boutique hotel in Charlottenburg has captured your heart.Your endorsement speaks volumes, and we can't wait to host you again. Whenever you're ready, Quentin XL Hotel is here to provide you with another wonderful experience.Safe travels and see you soon!Warm regards,

Dear Tekalign,Thank you for quickly reviewing your recent stay with us.Your score implies that you enjoyed your stay with us. We hope you also had a great time in this vibrant city and will choose our hotel again when travel brings you back to the area.Kind regards,

Thank you for the review of your recent stay with us.I am saddened to see that you were not satisfied with us and want to sincerely apologise for any inconveniences you may have faced. Please note that my colleagues and I are doing our utmost to ensure our guest's expectations are met or exceeded giving outstanding service and offering great facilities. If we are falling short of our service promises, please never hesitate to contact the Front Office to share your experiences and concerns - we will go above and beyond to Make It Right.The team hopes to have the chance of welcoming you back to our hotel to show you we can do much better.

Dear guest,We truly appreciate your feedback and thank you for taking the time to leave a note of 8 out of 10. We're glad to hear that your overall experience was positive. Regarding the issue with the missing butter on the breakfast buffet, we apologize for any inconvenience it caused. Your comments are valuable to us and we will certainly address this concern to ensure a better experience during your next stay. If there's anything specific you'd like us to improve upon or if you have any further suggestions, please don't hesitate to let us know. We look forward to welcoming you back and providing you with an even better experience in the future.Kind regards,

Dear Blandine,We're delighted you enjoyed our convenient location near the bus stop and had a great breakfast experience. Your positive feedback is much appreciated, and we hope to welcome you back for more wonderful stays in the future.Kind regards,

Thank you for your kind review! We're delighted to hear that you enjoyed our nice and luxurious hotel, as well as our friendly staff and well-appointed rooms. We're glad that you found the location convenient with easy access to various shops. We hope to welcome you back soon for another wonderful stay!

Dear Tobias,Thank you for your amazing review! We hope to see you in the future as well.Kind regards,

Thank you for staying with us and for your review.It seems that you were not fully satisfied with your time with us, which I am saddened to notice. The team would have gone above and beyond to enhance your stay, please never hesitate to share any issues or concerns you might have on-site. My apologies for any discomfort you may have experienced.We would have loved to know what we could have done better and hope to have the chance to welcome you back in the future.

Thank you for your stay and for this wonderful score.It was a pleasure being your host and my colleagues and I hope to have given you amazing memories of your time in this beautiful city.We hope to welcome you as our guest again soon.