I booked this property for my daughter's 16th birthday ski trip. While the location is absolutely fantastic, with just a short walk to the slopes, the cleanliness and repairs that are needed for this property are overwhelming. The pictures online are wonderful, but I should have headed the advice of other reviewers when they commented on the cleanliness of the property. I did alert the property manager, Rosemary, and she was very attentive and offered to have someone clean it immediately, however, the property should have been in ready condition upon our arrival and I didn't want to be disturbed with hours of cleaning that were needed. I took pictures of all of the items that need to be addressed and shared them with Rosemary. It doesn't look like I can share them with this review, so I will attempt to describe the conditions:
- Kitchen sink faucet doesn't retract and is difficult to move to either side of the sink.
- Dirty and stained carpet and couches
- Layer of dust of top of refrigerator
- Streaks of something coming down on some kitchen cabinets
- holes in walls that have been patched, but not textured or painted.
- Filthy baseboards
- Mantle was half dusted (you can actually see that they dust around the objects, not remove them to dust)
- Filthy Air Vent upstairs that hasn't been cleaned in months, possibly year.
- Master Bedroom bathroom sink doesn't drain properly
- Crud in the corners of both showers
- My children found hair in the sheets - may or may not have been from static, but based on the other conditions, I had my reservations.
- The bunk bed on the left is unsafe. It has only 4 slats and particle board. The slats are not permanently placed, you can actually move them around. The other bunk has the normal slats that are required for safety.
- Many of the cookware and inside cabinets were not cleaned properly. Had to wash everything before using, except the coffee mugs and glasses seemed useable.
- Underneath each sink was dirty and they left the toilet bowl brush just sitting at the bottom of each bathroom sink along with other crud that was left.
- They left only a 1/4 roll of paper towels and no extra T.P. in the master. I'm glad I brought both with me.
- The window downstairs would not lock. I found a wooden dowel to use to secure it.
For the amount of money spent, I expected so much more. I have never written a bad review on VRBO, but I just hope this warns others.