Big Island Hotellit

”Very nice!”

”NO HOT WATER FOR SHOWER THIS MORNING”

”My room was very dusty and there were two dead bugs (small) that somehow housekeeping missed. Also, there's no closet--only hangers. It was fine with just me but if my husband was traveling too, that would have been an issue for our clothes. I found breakfast unappealing but maybe that's just me. Overall, it's okay. I wouldn't stay there again but I'm really picky with hotels.”

”We stayed there at Christmas, because our family is all there and this last stay was to bury our son after a tragic death. I was shocked to see the rate had doubled due to a Liberty U. event. How is that fair to guests that choose your property in a time of need? We'll re-think our next trip to Lynchburg and check out a VRBO. One suggestion, would be to replace the chairs in the rooms with something that is comfortable. Have you ever tried spending any time on your computer in one of those...

”Staff was welcoming, the room clean complete with amenities needed for our stay. Dinner/breakfast was fresh, good and a lot of food. Hotel convenient to the Natural Bridge and hiking activities. Would definitely stay again.”

”Was nice and clean. Convenient to LU ”

”rooms were alright. pool wasn’t clean at all ”

”Breakfast could of had more of a sekection”

”Room is clean, parking was great. Staff was good breakfast just OK.”

”The pool was not open, so no pool. The beds & bedding were very comfortable. The bathroom was fine except for the very short shower curtain and water all over the floor when showering.”

”This hotel was very nice, and very clean! You could tell it was very very slightly outdated, but that is compared to a Holiday Inn express that my husband and I stayed at two weeks previous and had just been completely renovated. We would definitely stay in this one again! Love the water and cookies at check-in!”

”Le personnel est tres gentil et serviable”

”The staff was on the phone and inattentive while checking us in. Zero hospitality. The room was so basic. You could see the metal bedframe. The room smelled like cigarette smoke. We called and asked for a new room and they were matter of fact and said we don’t have another room. And offered for us to check out for a refund. 4 days later the “refund manager” still hasn’t called us ”

”Room was clean, staff was good. Breakfast was good. Parking was great.”

”Staff is wonderful, breakfast was great with several selections. Will go back”

”The room was clean, and area was safe! Only complaint was that the ac didn't work it got hot in the room. ”

”Shower doesn’t drain. Needs updating. ”

”Pool was supposed to be heated but was cold and extremely small. Room was nice. Breakfast was terrible. Cold sausage and rubbery eggs with hard French toast. Waffles were good. Was told we could check out at 12:30 and then at 11:30 they started knocking on our door and calling us. Was told no late check out due to the workers wanted to get home for Easter. Yes I understand it that it's a Christian holiday for some but for the rest of the world that doesn't celebrate Christian holidays this is a...

”The breakfast menu is sufficient, but no hot food available. The staff was very nice. ”

”Room very to clean staff were very helpful & friendly breakfast decent ”