”My child left behind a teddy bear he had since he was a baby in the room and I called to check if I could come by to pick it up (I live 2 hours away) and the front desk and cleaning staff were not helpful at all. They said they would check if it was turned in and that items left behind would get locked up and no one had access to them. I called every day for 4 days in a row to see if I could get an answer as to if it was found & no one could give me an answer until the last day I called they...
”Extremely sad to say that as a Marriott Bonvoy rewards member for over 18 years, this was not a good Marriott experience. The room was just fine and clean enough however, the night staff was verbally abusive to our children in the lobby claiming that they were receiving complaints about the noise level while my husband was actually sitting right next to them playing cards with them. It was 8:30 PM and the boys were told by the staff who did not attempt to speak to my husband first the boys are...