We looked forward to our month at Cranberry Cottage. Check-in went fine. The description of the cottage stated "freshly remodeled". Reading the description further it said the work was done in 2015, 9 years ago. The description and reviews emphasized how clean it was. This is why we chose this unit over others. We opened the front door and were immediately overwhelmed by a dank, musty smell. The single a/c unit in the hallway froze us. The rest of the cottage was uncomfortably hot. A dehumidifier in the kitchen ran continuously and heated it in the process. The kitchen was not clean. We tried to put groceries away but found dead cockroaches on shelves and we removed a lot of dirt when we wiped them off. Food had to stay packed in our boxes. We tried to fall asleep and couldn't. At 4am we packed the car and left. The host was responsive to us, but true communication was lacking.
His suggestions, including us paying for commercial cleaners, were unacceptable. We continued our vacation (we stayed at the cottage for 8hrs but we had paid for 28 days) staying at motels. We returned occasionally to see if the odor was gone. There was less, but still too much for us. The description of the cottage is misleading and the host, while responsive, did virtually nothing towards a solution. A very expensive mistake that we will not repeat.
