Bluff Mountain Hotellit

”The staff were friendly and helpful.”

”The staff were very kind, would definitely stay there again!”

”Incredible hotel!!”

”I stayed at the same hotel chain near Legoland about a month ago and expected the Alcoa Airport location to offer a similar experience, but unfortunately, I was mistaken. The hotel has a very strong musty smell throughout the property. Everyone in my family experienced allergy symptoms after the first night. Housekeeping is not provided daily; instead, rooms are serviced every other day for guests staying five nights or more, which was disappointing. The air conditioning was also not working...

”It’s clean and comfortable, very affordable.”

”It would have been really nice to have a lounge to relax in the evening with a cocktail. But it was wonderful overall.”

”Very clean”

”My wife had a stroke and they wouldn’t refund … worst establishment ever. Never again I won’t comr”

”The room was clean, the beds were great, the breakfast was really good. The elevators broke down not long after our check in. We were staying for 3 days. Staff informed us the maintenance person was on vacation and wouldn't be back for 5 days. One would think Holiday Inn Express would have some sort of back up plan. Most businesses would call a vendor or something in a situation like this rather than post a note on the elevator door for 5 days. Those stairs to the 4th floor got old real quick...

”Parking”

”Housekeeping took asking 3times to get towels”

”Easy to park, convenient breakfast, the one staff member I witnessed during my stay was very helpful, but I believe she was there running the front desk in the evening, was also running it still in the morning and working on serving all of the breakfast items. Yet, she was still pleasant and helpful. Kudos to her. The hotel was close to the airport, looked nice outside, had an easy parking lot to navigate luggage (nice and flat), and was very reasonably priced compared to others. The only thing...

”outdoor pool”

”Clean room great staff good breakfast nice pool outside”

”Easy check in, clean room.”

”Motel is definitely older, but room was clean and appeared freshly painted. Comfortable bedding. Refrigerator, microwave coffee maker, and plenty outlets to charge my phone Great value for a quick overnight, location was perfectfor my show at Dolly’s Stampede”

”WiFi is not working at all in the room. We have to open the door and come outside to connect it, once you inside it’s disconnected . I have compliant and no action taken. Room cleanliness also not good. Breakfast is ok.”

”The beds are hard and uncomfortable. There were spiders in our room. The breakfast was good and the staff was friendly”

”Overall the hotel is one of the best in the area. In my opinion, it holds one of the best with respect to price, location, parking and room size and cleanliness. However, the management needs to reconsider improving the breakfast offer. The food was not up to standards and, coffee was much below normal.”

”starting with the positive: the water park. The only good part of this stay, which was so good it did make it worth the price but now I know to stay somewhere else and visit as a guest to avoid a lot of trouble. It was huge, transparent ceiling, relaxing hot "tub" which was actually like a junior version of a lazy river... Speaking of the lazy river, that soothed a special part of my brain. (Again, this is the Indoor attractions. The outdoor lazy river was nothing to phone home about. Anyhoo,...