Ulkopuoli
Tarkista saatavuus

Arvostelut: Graystone Lodge, Ascend Hotel Collection

3 out of 5
Graystone Lodge, Ascend Hotel Collection
2419 NC HWY 105 South, Boone, NC

Arvostelut

9,4

Poikkeuksellisen hyvä

Arvosana 10 - Loistava. 365 kautta 456 arvostelua" "
Arvosana 8 - Hyvä. 58 kautta 456 arvostelua" "
Arvosana 6 - OK. 16 kautta 456 arvostelua" "
Arvosana 4 - Huono. 9 kautta 456 arvostelua" "
Arvosana 2 - Hirveä. 8 kautta 456 arvostelua" "

9,6/10

Siisteys

9,6/10

Henkilökunta ja palvelu

9,2/10

Palvelut/mukavuudet

9,6/10

Majoituspaikan kunto ja tilat

9,2/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

JOHN, atkinson

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Small bathroom
Yöpyi 2 yötä toukokuussa 2024
LT vastasi 13.5.2024
Thank you for staying with us. We hope to see you again in the future.

10/10 Loistava

Hai

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything is wonderful, see you again
Yöpyi 1 yön toukokuussa 2024
LT vastasi 13.5.2024
Thank you so much for the fantastic feedback. We are thrilled to hear that you enjoyed your stay. We look forward to seeing you again in the near future.

10/10 Loistava

Richard

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Terrific stay for Graduation weekend. Very dog friendly
Yöpyi 2 yötä toukokuussa 2024
Front Desk vastasi 12.5.2024
Thank you for your review! We are delighted that you and your pup chose to stay with us and we are even happier that you had a terrific experience.Come see us again soon!

10/10 Loistava

Tara

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great stay
Yöpyi 2 yötä huhtikuussa 2024
Victoria, Guest Services Supervisor vastasi 3.5.2024
Thank you so much for staying with us Tara! We are so glad you enjoyed your stay with us. We love to hear that you were satisfied with our property! We hope to see you again next time you are in the High Country!

10/10 Loistava

Greg

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Always very comfortable. Staff, especially the maid staff, are almost invisible.
Yöpyi 3 yötä huhtikuussa 2024
Victoria, Guest Services Supervisor vastasi 27.4.2024
Thank you so much for staying with us Greg! We are so glad you enjoyed your stay with us. We love to hear that you were satisfied with our clean and comfortable property! We hope to see you again next time you are in the High Country!

10/10 Loistava

Nancy

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff was very friendly. Breakfast area was very nice. Room was clean.
Yöpyi 1 yön helmikuussa 2024
Ben McKethan, General Manager vastasi 26.4.2024
Dear Nancy,Thank you for choosing Graystone Lodge, Ascend Hotel Collection. We're delighted to hear you enjoyed our friendly team, delicious complimentary hot breakfast, and high standards of cleanliness. We would love to welcome you back soon for another memorable getaway in the High Country!

10/10 Loistava

Carla

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful hotel with great and clean service. Breakfast is amazing always.
Yöpyi 4 yötä huhtikuussa 2024
Victoria, Guest Services Supervisor vastasi 22.4.2024
Thank you so much for staying with us Carla! We are so glad you enjoyed your stay with us. We love to hear that you were satisfied with our large breakfast and our clean and comfortable property! We hope to see you again next time you are in the High Country!

10/10 Loistava

Alejandro

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good location, quiet and convenient.
Yöpyi 2 yötä huhtikuussa 2024
Victoria, Guest Services Supervisor vastasi 21.4.2024
Thank you so much for the 5 out of 5 review! We are thrilled that you enjoyed your stay at the Graystone Lodge. We hope that you choose us again in the future.

10/10 Loistava

TRACIE

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wonderful Lodge staff was great!
Yöpyi 2 yötä huhtikuussa 2024
Victoria, Guest Services Supervisor vastasi 20.4.2024
Thank you so much for the 5 out of 5 review! We are thrilled that you enjoyed your stay at the Graystone Lodge. We hope that you choose us again in the future.

10/10 Loistava

Tracy

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property was great! Very nice stay and would come back again.
Yöpyi 1 yön huhtikuussa 2024
Victoria, Guest Services Supervisor vastasi 19.4.2024
Dear Tracy, We're delighted to hear that you enjoyed your stay at Graystone Lodge, Ascend Hotel Collection! We look forward to welcoming you back again in the future.

10/10 Loistava

Joshua

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Ben McKethan, General Manager vastasi 20.4.2024
Thank you so much for the 5 out of 5 review! We are thrilled that you enjoyed your stay at the Graystone Lodge. We hope that you choose us again in the future.

10/10 Loistava

Courtney

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent stay… will definitely use them in the future again
Yöpyi 1 yön huhtikuussa 2024
Ben McKethan, General Manager vastasi 19.4.2024
Dear Courtney,We're delighted to hear that you enjoyed your stay at Graystone Lodge, Ascend Hotel Collection! We look forward to welcoming you back again in the future.

10/10 Loistava

John C

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean room and professional staff.
Yöpyi 2 yötä huhtikuussa 2024
Ben McKethan, General Manager vastasi 17.4.2024
Dear John,Clean accommodations and warm, welcoming hospitality can always be found at Graystone Lodge, Ascend Hotel Collection! We are so happy this was your experience, and we appreciate your five-star rating. We hope that you will choose us again on your next adventure to the High Country!

8/10 Hyvä

Paul

Matkusti kumppanin kanssa
Hyvää: Majoituspaikan kunto ja tilat
Had some problems with the door and heat pump but this seemed like a one-off event. It is a nice property with a good breakfast selection. I would stay again.
Yöpyi 1 yön huhtikuussa 2024
Makayla, Front desk vastasi 16.4.2024
Thank you so much for staying with us Paul! We do apologize about the heat pump, we will make sure that gets fixed ASAP. We're so glad to hear you enjoyed our breakfast and we hope to see you again soon!

10/10 Loistava

Michelle

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We were visiting Appalachian State for a college tour and this location was great. The breakfast was nice and the rooms were clean and well decorated. We would stay here again for location, decor, breakfast, and value.
Yöpyi 1 yön huhtikuussa 2024
Victoria, Guest Services Supervisor vastasi 16.4.2024
Thank you so much for staying with us Michelle! We are so glad you enjoyed your stay with us and your visit to Appalachian State. Go Apps! We loved to hear that you were satisfied with our large breakfast and renovated rooms. We hope to see you again next time you are in the High Country!

10/10 Loistava

Andrea

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent breakfast, included, great amenities, awesome staff, super comfy bed
Yöpyi 1 yön huhtikuussa 2024
Victoria, Guest Services Supervisor vastasi 16.4.2024
Thank you so much for staying with us Andrea! We are so glad you enjoyed your stay with us. We love to hear that you were satisfied with our large breakfast and comfy beds! We hope to see you again next time you are in the High Country!

8/10 Hyvä

Margaret

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This hotel is simply amazing! The staff is very friendly! Breakfast is delicious. Probably the cleanest hotel we have ever been to!
Yöpyi 2 yötä huhtikuussa 2024
Victoria, Guest Services Supervisor vastasi 16.4.2024
Thank you so much for staying with us Margaret! We are so glad you enjoyed your stay with us. We love to hear that you were satisfied with our friendly staff and clean property. We hope to see you again next time you are in the High Country!

10/10 Loistava

Bunny

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Victoria, Guest Services Supervisor vastasi 16.4.2024
Thank you so much for staying with us Bunny! We are so glad you enjoyed your stay with us. We hope to see you again soon!

6/10 OK

Scott

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Siisteys
Yöpyi 2 yötä huhtikuussa 2024
Victoria, Guest Services Supervisor vastasi 10.4.2024
Hey Scott! Thank you so much for your review of our property! We appreciate your feedback and hope to host you again next time you are in the High Country!

8/10 Hyvä

karen

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
We loved our room. We got the studio which had the king bed with a bunk bed and it was spacious for me and 2 teen boys! The breakfast was very tasty. they were running short staffed and it was abit slow to refill some of the breakfast items . They were very aplogotic and the male worker (I wish I knew his name ) because he was fantastic. He was really moving trying to make breakfast,empty garbages clear tables! but he kept a smile on his face the whole time
Yöpyi 3 yötä huhtikuussa 2024
Victoria, Guest Services Supervisor vastasi 9.4.2024
Hey Karen! Thank you so much for your review of our property. We apologize most sincerely for the inconveniences that you encountered at breakfast during your stay here. We do our utmost to provide the best service possible for our guests, and to fall short of that standard is not our goal. We appreciate your feedback and we are very glad you enjoyed your room and the friendly and prompt guest services. We hope that you will give us another chance in the future!

6/10 OK

David

Matkusti perheen kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
The hotel was short staffed this morning for the included breakfast and had very little food out.
Yöpyi 1 yön huhtikuussa 2024
Victoria, Guest Services Supervisor vastasi 8.4.2024
Dear David, we apologize most sincerely for the inconvenience of the shortage in our breakfast staff. We do our utmost to provide the best service possible for our guests, and we apologize profusely for the breakfast selection not being up to our usual standard. We will be taking measures to ensure that this issue does not come up for any other guest. We hope that you will give us another chance in the future.

10/10 Loistava

Kara

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great stay! Convenient to downtown Boone.
Yöpyi 1 yön huhtikuussa 2024
Kristina , Front Desk vastasi 4.4.2024
Thank you so much for staying with us Kara! We are so glad you enjoyed your stay with us. We hope you come and see us again soon!

10/10 Loistava

Jessica

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Our stay at this hotel was flawless. The hotel was fully packed due to a local university event. Despite the hotel being full of young people and parents and dogs, we didn't hear a single thing all night (and we were on the bottom floor between the lobby and elevator!! The beds were very comfortable, the rooms were newly renovated, the bathrooms were very comfortable and the hot buffet breakfast was outstanding! The staff was also wonderful and very personable. Not a single thing to complain about, this stay was perfect!
Yöpyi 1 yön maaliskuussa 2024
Makayla, Front Desk vastasi 1.4.2024
Thank you so much for staying with us Jessica! We are so glad you enjoyed your stay with us. We hope to come and see us again soon!

10/10 Loistava

Janit

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Really nice hometown hotel. Nicely decorated and very clean. Staff was very helpful and friendly! I would definitely recommend it.
Yöpyi 1 yön maaliskuussa 2024
Kristina, Front Desk vastasi 30.3.2024
Thank you so much for staying with us Janit! We are so glad you enjoyed your stay with us. We love to hear that you were satisfied with our cleanliness! We hope to see you again soon!

10/10 Loistava

Michelle

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice rooms
Yöpyi 1 yön maaliskuussa 2024
Makayla, Front desk vastasi 29.3.2024
Thank you so much for staying with us Michelle! We are so glad you enjoyed your stay with us. We love to hear that you like the room! We hope to see you again soon!

10/10 Loistava

Melissa

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Makayla, Front desk vastasi 28.3.2024
Thank you so much for staying with us Melissa! We are so glad you enjoyed your stay with us. We hope to see you again soon!

8/10 Hyvä

Patrick

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön maaliskuussa 2024
Makayla, Front desk vastasi 27.3.2024
Thank you so much for staying with us Patrick! We are so glad that you enjoyed your stay here. We hope to see you again soon!

10/10 Loistava

Linda

Matkusti lemmikkien kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very friendly staff, convenient location, nice place for our dog, clean and comfortable. Good breakfast.
Yöpyi 2 yötä maaliskuussa 2024
Victoria, Guest Services Supervisor vastasi 26.3.2024
Hey Linda! Thank you so much for the feedback. We are so happy to know that our amazing staff and comfortable rooms were the highlight of your visit and that you had a good time with us overall. Please consider coming back to join us again soon in the High Country!

10/10 Loistava

Paul

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024
Kristina , Front Desk vastasi 27.3.2024
Thank you so much for staying with us Paul! We are so glad you enjoyed your stay and we hope to see you again soon!

4/10 Huono

Kelly

Matkusti perheen kanssa
Hyvää: Majoituspaikan kunto ja tilat
Huonoa: Siisteys
Greystone Lodge is very convenient to anywhere you want to go in Boone or Blowing Rock but we will noy stay there again. 1) there was urine on the wall next to the toilet (although when we reported it it was cleaned right away but I'm wondering why the cleaning staff didn't see this as it's right beside the toilet) 2) the fitted sheet kept coming off one corner 3) there's no fan vent in the bathroom to help get fog & heat out during a shower 4)we were told at check in that if we didn't need our room cleaned during our stay to put out the do not disturb sign.... Well there wasn't one & when i enquired at the front desk i was told "so fun fact, the bottled water in your room has a tag on it that's blank on the back, you can just write do not disturb on that & use it".... Really? Why should i even have to do that, which i did out of necessity, but they should've given me a door tag. 4) the message light on the phone constantly flashed indicating we had a message, i called the front desk, ended up having to unplug the phone for our entire stay. Would definitely NOT recommend this hotel.
Yöpyi 3 yötä maaliskuussa 2024
Victoria, Guest Services Supervisor vastasi 26.3.2024
Dear Kelly, we apologize most sincerely for all of the inconveniences that you encountered during your stay here. We do our utmost to provide the best service possible for our guests, and we are looking into each and every one of your concerns. We will be re-training wherever we need to to ensure that these issues do not come up for any other guest. We hope that you will give us another chance in the future.

8/10 Hyvä

Misty

Matkusti lemmikkien kanssa, Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We liked everything about it besides taking a pet we were charged extra and didn’t see that on expedia
Yöpyi 1 yön maaliskuussa 2024
Ben McKethan, General Manager vastasi 26.3.2024
Dear Misty, Thank you for taking a moment to leave a review. We're delighted you had an enjoyable overall stay! We apologize that you were not aware of our pet fee. It is listed under policies on the Expedia page which can be difficult to find so we do send welcome messages to every guest through Expedia to let them know about the fee. It was a pleasure having you here and we hope that you had a great time in the High Country.

10/10 Loistava

Shay

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Quiet
Yöpyi 1 yön maaliskuussa 2024
Makayla, Front Desk vastasi 24.3.2024
Thank you so much for staying with us Shay! We are so glad you enjoyed your stay and we hope to see you again soon!

10/10 Loistava

Vicente

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024
Ben McKethan, General Manager vastasi 26.3.2024
Thank you so much for the 5 star review! We are thrilled to see that you had a great stay and we hope that you will choose the Graystone Lodge again in the future.

8/10 Hyvä

C.

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room was very nice and the bed was comfortable. Location was great, close proximity to App State without being in the middle of the campus. We did the online check in but when we got there, we had to repeat the same process which was a little confusing. Will definitely stay there again when in Boone.
Yöpyi 1 yön maaliskuussa 2024
Makayla, Front Desk vastasi 23.3.2024
Thank you so much for staying with us! We are glad you enjoyed your stay. We are so sorry about that inconvenience at check-in and we will be sure to fix it! We hope to see you again soon!

10/10 Loistava

Kristi

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Makayla, Front desk vastasi 24.3.2024
Thank you so much for staying with us Kristi! We are so glad you enjoyed your stay with us. We hope to see you again soon!

10/10 Loistava

Beth

Hyvää: Siisteys
Very clean, very well decorated and comfortable
Yöpyi 1 yön maaliskuussa 2024
Makayla, Front Desk vastasi 23.3.2024
Thank you so much for staying with us Beth! We are so glad you enjoyed your stay with us and we hope to see you again soon!

10/10 Loistava

VARICK

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great Breakfast! Excellent amenities
Yöpyi 1 yön maaliskuussa 2024
Victoria, Guest Services Supervisor vastasi 19.3.2024
Thank you so much for joining us at Graystone Lodge Varick! We are very happy to hear you enjoyed our complimentary breakfast. We hope to see you again!

10/10 Loistava

Melek

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We truly enjoyed our stay!
Yöpyi 1 yön helmikuussa 2024
Makayla, Front desk vastasi 18.3.2024
Thank you so much for staying with us Melek! We are so glad you enjoyed your stay with us and we hope to see you again soon!

10/10 Loistava

Mindy

Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys ja palvelut/mukavuudet
Great stay!
Yöpyi 1 yön maaliskuussa 2024
Liz, Front Desk vastasi 19.3.2024
We are so glad you enjoyed your stay, we hope to see you again soon!

10/10 Loistava

Robert

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Well maintained property. Great staff. Look forward to breakfast in the morning.
Yöpyi 1 yön maaliskuussa 2024
Makayla, Front Desk vastasi 14.3.2024
Thank you so much for staying with us Robert! We're so glad you like the place, we will see you for breakfast!

10/10 Loistava

Hemant M, Morrisville

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very good Hotel. Great breakfast options and that too free. Good helpful front desk staff.
Yöpyi 3 yötä helmikuussa 2024
Calisto, Front Desk vastasi 7.3.2024
Thank you so much for joining us at Graystone Lodge, We are very happy to hear you enjoyed our complimentary breakfast, We hope to see you again!

10/10 Loistava

Brooke

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice and modern, great breakfast, and good snacks. Helpful and friendly staff.
Yöpyi 1 yön maaliskuussa 2024
Makayla, Front Desk vastasi 6.3.2024
Thank you so much for staying with us Brooke! We are so glad you enjoyed your stay and our delicious breakfast. We hope to see you again soon!

10/10 Loistava

Brittany

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very clean and updated. Easy pre-check in process!
Yöpyi 1 yön maaliskuussa 2024
Makayla, Front desk vastasi 3.3.2024
Thank you so much for staying with us Brittany! We hope you enjoyed your stay. We hope to see you again soon!

10/10 Loistava

Robin

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very nice place. Breakfast was awesome!
Yöpyi 1 yön helmikuussa 2024
Makayla, Front Desk vastasi 2.3.2024
Thank you so much for staying with us Robin, We are so glad you enjoyed your stay with us! We hope to see you again soon!

10/10 Loistava

Thomas, Goldsboro

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Their suitcase carts leave a lot to be desired. This is the only thing I found unacceptable. They didn't go over any type of interference like a rug or the entrance to the hotel.
Yöpyi 2 yötä helmikuussa 2024
Makayla, Front Desk vastasi 2.3.2024
Thank you so much for staying with us Thomas! We are so sorry about those carts, we are in the works of getting new ones. We hope you enjoyed your stay and we hope to see you again soon!

8/10 Hyvä

Brenda

Yöpyi 3 yötä helmikuussa 2024
Victoria, Guest Services Supervisor vastasi 21.3.2024
We are so glad you enjoyed your stay Brenda! We hope to see you again soon! We would love to host you again in the High Country!

10/10 Loistava

Coleen

Matkusti kumppanin kanssa
Very clean & newly remodeled it seemed.
Yöpyi 1 yön helmikuussa 2024
Quinn, Front Desk vastasi 28.2.2024
Thank you for staying with us Coleen. We are glad you enjoyed your stay! We hope you stay with us again next time you are in the High Country!

10/10 Loistava

michael

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent place to stay. Very comfortable and clean
Yöpyi 1 yön helmikuussa 2024
Victoria, Guest Services Supervisor vastasi 27.2.2024
Thank you for staying with us Michael. We are glad you enjoyed your stay! Thank you for mentioning our comfortable and clean property. We hope you stay with us again next time you are in the High Country!

6/10 OK

Aravind

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The complementary Breakfast is a mess. It’s good stuff but it’s poorly managed and organized. The staff must know how people interact with the stations and create a flow path that will help guests and make staff efficient. The should just watch the chaos happen each morning using the surveillance video from the room and see where the bottle because are and how to fix it. Should not be reactive, but present a flow that will be efficient.
Yöpyi 2 yötä joulukuussa 2023
General Manager vastasi 27.2.2024
Dear Aravind,Thank you so much for your review and feedback. We value our guest feedback and we are actively working to constantly improve upon the Graystone Lodge. We are currently in the process of having a professional food and beverage manager come into the hotel to help us figure out how to make it flow better to offer a more efficient breakfast experience. We hope that you will give as another chance to provide a perfect stay in the future.Ben McKethan, General Manager

10/10 Loistava

craig

Yöpyi 1 yön helmikuussa 2024
Victoria, Guest Services Supervisor vastasi 20.3.2024
Thank you for staying with us Craig! We are glad you enjoyed your stay with us. We hope to see you again soon!