Aula

Arvostelut: Comfort Inn Randolph - Boston

2.5 out of 5
Comfort Inn Randolph - Boston
1374 N Main Street, Randolph, MA

Arvostelut

7,6

Hyvä

Arvosana 10 - Loistava. 313 kautta 1001 arvostelua" "
Arvosana 8 - Hyvä. 344 kautta 1001 arvostelua" "
Arvosana 6 - OK. 162 kautta 1001 arvostelua" "
Arvosana 4 - Huono. 99 kautta 1001 arvostelua" "
Arvosana 2 - Hirveä. 83 kautta 1001 arvostelua" "

7,6/10

Siisteys

8,0/10

Henkilökunta ja palvelu

7,6/10

Palvelut/mukavuudet

7,4/10

Majoituspaikan kunto ja tilat

7,6/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Holly

Matkusti ryhmän kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff was pleasant, check in was easy. Breakfast had lactose free milk, which was a nice surprise.
Yöpyi 1 yön toukokuussa 2024
Maria vastasi 28.5.2024
Thank you for staying with us! Have a great day!

10/10 Loistava

Agnerys, Bayamon

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I have a good time!
Yöpyi 1 yön toukokuussa 2024
Maria vastasi 24.5.2024
Thank you for sharing your wonderful experience at our hotel. We're thrilled to hear that our team provided exceptional customer service during your stay.We look forward to welcoming your back.

8/10 Hyvä

Sulan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Maria vastasi 22.5.2024
Thank you for staying with us. Have a great day!

6/10 OK

Amber

Huonoa: Siisteys
The bed was comfortable and the front desk staff was friendly. The bathroom was outdated and not very clean and the walls had some dark red staining in a few spots
Yöpyi 1 yön toukokuussa 2024
Maria vastasi 21.5.2024
We thank you for your candid feedback and for staying with us recently. Our goal is always to provide our guests with a comfortable and pleasant experience, so I appreciate your time in sharing an area of opportunity that we can improve on. I hope you will visit us again during any future travels and thank you once again for your feedback.

8/10 Hyvä

Donnelle

Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
The room was kind of dusty. The sink in the tub stoppers was not properly placed. They were out and they need an outlet for both the microwave the coffee maker in the refrigerator so if you had two plugged in, you have to unplug one plugged the next one in the staff was great.
Yöpyi 1 yön toukokuussa 2024
Maria vastasi 21.5.2024
We thank you for your feedback and for staying with us recently. Our goal is always to provide our guests with a comfortable and pleasant experience, so I appreciate your time in sharing an area of opportunity that we can improve on. I hope you will visit us again during any future travels and thank you once again for your feedback.

10/10 Loistava

Susan

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was the perfect place, right off the highway and close to my family
Yöpyi 1 yön toukokuussa 2024
Maria vastasi 17.5.2024
Thank you so much for staying with us. You have a great day!

6/10 OK

Brendan

Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Breakfast buffet was not good. Moldy OJ
Yöpyi 1 yön toukokuussa 2024
Maria vastasi 16.5.2024
Hello and thank you for staying with us. Did you speak to the Breakfast Supervisor or the Front Desk to voice your concerns about the breakfast? We sanitize and clean our breakfast station daily. We look forward to hearing from you. Have a great day

8/10 Hyvä

Marlena, Ellsworth

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel was nice and comfortable. Our room could have used a vacuuming but otherwise it was adequate and the area was easy to get around. We’d stay here again.
Yöpyi 1 yön toukokuussa 2024
GM vastasi 14.5.2024
Thank you for taking the time and giving us an outstanding 4 out of 5 feedback! I have shared your rating with my staff members, they join me in thanking you! We take great pride at the Comfort Inn Randolph - Boston and services we provide for our valued guest. Our housekeeping supervisor and manager sincerely apologies for the room floor. They will make sure to speak to the housekeeper and maintenance about the vacuums. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.Sincerely, General Manager

8/10 Hyvä

Chantal

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
GM vastasi 13.5.2024
Thank you for taking the time and giving us an outstanding 4 out of 5 feedback! I have shared your rating with my staff members, they join me in thanking you! We take great pride at the Comfort Inn Randolph - Boston and services we provide for our valued guest. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.Sincerely, General Manager

8/10 Hyvä

Michel

Yöpyi 5 yötä huhtikuussa 2024
Maria vastasi 21.5.2024
Thank you for sharing your wonderful experience at our hotel. We're thrilled to hear that our team provided exceptional customer service during your stay.We look forward to welcoming your back.

8/10 Hyvä

JEFFERSON

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
This was a convenient option for a short trip to Randolph. The staff was accommodating and helpful. There is plenty of parking available and the place was clean. I would stay again.
Yöpyi 2 yötä huhtikuussa 2024
GM vastasi 29.4.2024
Thank you for taking the time and giving us an outstanding 4 out of 5 feedback! I have shared your rating with my staff members, they join me in thanking you! We take great pride at the Comfort Inn Randolph - Boston and services we provide for our valued guest. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.Sincerely, General Manager

10/10 Loistava

Francois

Yöpyi 1 yön huhtikuussa 2024
Maria vastasi 21.5.2024
Thank you for taking the time to share your experience at our hotel. We are thrilled to hear that you enjoyed the exceptional service during your stay. We appreciate your kind words and can't wait to welcome you back in the near future.

4/10 Huono

Andrea

Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
GM vastasi 24.4.2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Randolph - Boston. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our hotel. Your satisfaction is important to us as a valued guest to our hotel. If you have a moment, please reach out to the hotel and speak to the manager. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Loistava

Marc

Matkusti kumppanin kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
It was satisfactory
Yöpyi 1 yön huhtikuussa 2024
GM vastasi 15.4.2024
Thank you for taking the time and giving us an outstanding 5-star feedback!I have shared your rating with my staff members, they join me in thanking you! For the 5-stars. We take great pride at the Comfort Inn Randolph - Boston and services we provide for our valued guest. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Sincerely,General Manager

10/10 Loistava

Kissy

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
GM vastasi 17.4.2024
Thank you for taking the time and giving us an outstanding 5 out of 5 feedback! I have shared your rating with my staff members, they join me in thanking you! For the 5 out of 5. We take great pride at the Comfort Inn Randolph - Boston and services we provide for our valued guest. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.Sincerely, General Manager

6/10 OK

Amber

Matkusti perheen kanssa
Property was decently clean and tidy but an older building so dated and stained walls/carpets. Staff where friendly but didn't go out of their way. No available water cooler after breakfast was told Id need to buy from the vending machine. Many reviews i read where 10/10 wish their had been some honesty as I was lookig for higher quality .
Yöpyi 3 yötä huhtikuussa 2024
GM vastasi 10.4.2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Randolph. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our service and accommodation. As you pointed out, we are a dated hotel, and I would like to apologies for the inconvenience. We are keeping up with all the issues in hand and are making the corrections as we speak. Normal wear and tear are a daily occurrence. I would like to apologies again as you had not felt our staff did not go out of their way to make sure our guest is taken care of. They should have been more directional and understanding to your needs and concerns. As we do have a water cooler in the fitness room for our guest to use. Instead of them pointing you towards the marketplace for you to purchase a bottle of water.Originally, we had one in the breakfast area. Unfortunately, we are in a transition from the original water cooler to a new water filling station. Your satisfaction is important to us as a valued guest of our hotel. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Loistava

Michael, Kennebunk

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Thanks for the great service!
Yöpyi 2 yötä huhtikuussa 2024
GM vastasi 9.4.2024
Thank you for taking the time and giving us an outstanding 5-star feedback!I have shared your rating with my staff members, they join me in thanking you! For the 5-stars. We take great pride at the Comfort Inn Randolph - Boston and services we provide for our valued guest. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Sincerely,General Manager

6/10 OK

Tatiana

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Siisteys
L'hôtel est bien de manière générale cependant, le Wifi laisse a désirer chaque fois que mon écran de téléphone se fermait je devait me reconnecter au Wii et remettre le mot de passe mais le gérant a dit qu'ils vont amélioré le réseaux et qu'ils sont conscients du problème d'internet. Les rideaux et les fenêtres des chambres demandent grandement a être changer et nettoyer c'était taché et poussiéreux. Le divan était aussi tâché ce n'est pas très agréable a regarder. Sinon, littere et matelas très confortable, déjeuner gratuit avec vaste choix d'aliments il y avait de tout, j'ai adoré pouvoir faire mes propres gaufres belges. Le personnels courtois et a l'écoute, emplacement de l'hôtel parfaite ! Il y a une station d'essence Shell juste a côté a 1 min. de marche a l'intérieur il y a une petite épicerie et un café. Un Dunkin donuts de l'autre côté de la rue, pharmacie et restos pas loin et un des plus grand centre commercial de Boston a 8 min en voiture.
Yöpyi 3 yötä maaliskuussa 2024
Maria vastasi 3.4.2024
Bonjour. Nous nous excusons de ne pas avoir répondu à vos attentes et avons porté cela à l’attention de la direction. Merci d’être resté avec nous. Passez une bonne journée !

10/10 Loistava

Glorisel

Hyvää: Siisteys ja palvelut/mukavuudet
Everything
Yöpyi 1 yön maaliskuussa 2024
Maria vastasi 1.4.2024
Thank you for staying with us!

8/10 Hyvä

Karina

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It’s good
Yöpyi 2 yötä maaliskuussa 2024
Maria vastasi 1.4.2024
Thank you for staying with us!

10/10 Loistava

Rosanna

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excellent
Yöpyi 1 yön maaliskuussa 2024
Maria vastasi 20.3.2024
Thank you for the 5 stars. We will pass this along to our staff. Have a great night!

10/10 Loistava

michel

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
personnel courtois
Yöpyi 2 yötä maaliskuussa 2024
Maria vastasi 20.3.2024
Thank you for the 5 stars. We will pass this along to our staff. Have a great day!

10/10 Loistava

Red cross

Yöpyi 3 yötä helmikuussa 2024
Maria vastasi 22.2.2024
Thank you for staying with us!

10/10 Loistava

Jose

Yöpyi 1 yön tammikuussa 2024
Maria vastasi 14.2.2024
Thank you for staying with us!

2/10 Hirveä

Jamal

Yöpyi 1 yön tammikuussa 2024
Maria vastasi 10.1.2024
Hello Jamal, can you please explain why your stay was horrible? Please call me at 781-961-1000. Nothing was mentioned at the Front Desk of any complaints.

6/10 OK

Elsie

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Yöpyi 2 yötä joulukuussa 2023
Maria vastasi 14.2.2024
Thank you for staying with us!

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Bringing in the New Year
Staff was very friendly, rooms were very clean and the beds very comfortable
Yöpyi 1 yön joulukuussa 2023
Maria vastasi 6.1.2024
Happy New Year and thank you for staying with us!

10/10 Loistava

Brian

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
Maria vastasi 6.1.2024
Thank you for staying with us!

10/10 Loistava

Ricky

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä joulukuussa 2023
Maria vastasi 14.2.2024
Thank you for staying with us!

4/10 Huono

Katherine

Liikematkailija
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
The shower chair in my room had not been cleaned and had human fecal matter on it.
Yöpyi 4 yötä joulukuussa 2023
Maria vastasi 4.1.2024
I am very sorry for the bad experience. I have forwarded this to the Housekeeping department. Have a great day!

8/10 Hyvä

Bianchy

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä joulukuussa 2023
Maria vastasi 20.12.2023
Thank you for staying with us.

6/10 OK

Rolando

Matkusti ryhmän kanssa, Liikematkailija
Hyvää: Henkilökunta ja palvelu
Average
Yöpyi 2 yötä joulukuussa 2023
Maria vastasi 20.12.2023
Thank you for staying with us.

2/10 Hirveä

Milan

Yöpyi 1 yön joulukuussa 2023
Maria vastasi 20.12.2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Randolph - Boston. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay at our hotel. Your satisfaction is important to us as a valued guest to our hotel. Can you tell me what was unsatisfactory about your stay?We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

8/10 Hyvä

Bony

Hyvää: Palvelut/mukavuudet
It’s quiet and safe to stay there
Yöpyi 2 yötä joulukuussa 2023
Maria vastasi 20.12.2023
Good morning. Thank you so much and we will let the team know. Have a great day!

2/10 Hirveä

Belota

Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room was so noisy. I could literally hear everything that was going on in the next room.
Yöpyi 2 yötä marraskuussa 2023
Maria vastasi 20.12.2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Randolph - Boston. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay at our hotel. Your satisfaction is important to us as a valued guest to our hotel. Did you contact the Front Desk or Management? We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Loistava

Daeja

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice staff, room was clean and comfortable . Washer and dryer worked great and they also provide change in quarters to use. I enjoyed my stay !
Yöpyi 2 yötä marraskuussa 2023
Maria vastasi 28.11.2023
Thank you for staying with us! Have a great day!

10/10 Loistava

MARIE S.

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön marraskuussa 2023
Maria vastasi 20.12.2023
Good morning, thank you so much and we will let the team know. Have a great day!

6/10 OK

Kris

It was easy to be on and off the main road quickly!
Yöpyi 3 yötä lokakuussa 2023
Maria vastasi 26.11.2023
Thank you for staying with us!

6/10 OK

Kevin

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Curtains wouldnt close all the way letting in light. Toilets could be heard all night being flushed. Ac units are loud….! Sleep was limited and the pillows were tiny.
Yöpyi 1 yön marraskuussa 2023
Maria vastasi 19.11.2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know

10/10 Loistava

Rosanna C Santana De

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing, easy check in and check out, the breakfast was good, nothing to complain about this place, I will definitely to come back again.
Yöpyi 2 yötä marraskuussa 2023
Maria vastasi 16.11.2023
Hello, thank you very much for the positive review. Have a great night!

10/10 Loistava

Jonas

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I like everything about it
Yöpyi 1 yön marraskuussa 2023
Maria vastasi 12.11.2023
Thank you for staying with us! Have a great day!

8/10 Hyvä

Joseph

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Everything was great except for one issue. The Hotel was clean, quiet and very friendly staff. Only issue was the room we had on the 3rd floor did not have curtains that closed. The outside lights kept us up all night. Our room was facing the Lombardo's function hall and whatever lights that were outside shined into the room. Other then that it was a comfortable visit. If we return we will be making sure we are not on the same side of the 3rd floor.
Yöpyi 1 yön marraskuussa 2023
Maria vastasi 12.11.2023
Hello. We are truly sorry for the inconvenience this may have caused. Did you contact the Front Desk for assistance in regard to this?

10/10 Loistava

JOVENEL

Good
Yöpyi 2 yötä lokakuussa 2023
Maria vastasi 3.11.2023
Thank you for staying with us!

10/10 Loistava

Katja

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 6 yötä lokakuussa 2023
Maria vastasi 3.11.2023
Thank you for staying with us!

10/10 Loistava

Marsha, Brooklyn

Matkusti pienten lasten kanssa
Hyvää: Palvelut/mukavuudet
The suite was so beautiful, it gave an international feel which I have never experienced in a hotel in the States
Yöpyi 3 yötä lokakuussa 2023
Maria vastasi 31.10.2023
I am very glad you enjoyed your stay with us in the states. Thank you for staying with us! Have a great day!

8/10 Hyvä

Olivier

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä lokakuussa 2023
Maria vastasi 28.10.2023
Thank you for staying with us!

8/10 Hyvä

Charlene

Yöpyi 1 yön lokakuussa 2023
Maria vastasi 28.10.2023
Thank you for staying with us!

4/10 Huono

corinne

Hyvää: Siisteys
Huonoa: Huoneen mukavuus
Uncomfortable Stay
The room was clean, the breakfast was good, however the comfort of the room regarding the temperature was poor. The temperature of room 411 was cold. The heating system of the room did not work, cold air came out of the heating system. Two extra blankets were given, and there was no other room to move to, due to the full capacity of the hotel. Arrived on Friday 10/20, it was reported then. They said they were "short staffed", but someone was to come up to the room but they did not, an extra blanket was given at that time. It was reported again on Saturday 10/21 another blanket was given; the room remained cool. Someone came up to the room on Monday 10/23 the day of check out to look at the system. Needless to say I was disappointed and was not comfortable during my stay.
Yöpyi 3 yötä lokakuussa 2023
Maria vastasi 28.10.2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know

6/10 OK

Pamela

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
The location and room were good. The wifi did not work. It appeared to be connected. But Terrible signal. Unable to connect to any internet service
Yöpyi 3 yötä lokakuussa 2023
Maria vastasi 23.10.2023
My apologies. Managment is now aware of the situation! Thank you for staying with us!

6/10 OK

Kathryn

Cobwebs and dust bunnies in the room! Front desk clerk was mumbling and cud barely understand him needs to be trained in customer service and work on his English skills
Yöpyi 1 yön lokakuussa 2023
Maria vastasi 28.10.2023
I am sorry you COULD NOT understand the well-trained Front Desk Agent that speaks perfect English! Thank you for staying with us and have a great day!