Ulkopuoli

Arvostelut: The Boston Hotel

2 out of 5
The Boston Hotel
40 Mt Hood Road, Boston, MA

Arvostelut

7,4

Hyvä

Arvosana 10 - Loistava. 69 kautta 184 arvostelua" "
Arvosana 8 - Hyvä. 46 kautta 184 arvostelua" "
Arvosana 6 - OK. 28 kautta 184 arvostelua" "
Arvosana 4 - Huono. 22 kautta 184 arvostelua" "
Arvosana 2 - Hirveä. 19 kautta 184 arvostelua" "

7,4/10

Siisteys

8,2/10

Henkilökunta ja palvelu

6,6/10

Palvelut/mukavuudet

7,0/10

Majoituspaikan kunto ja tilat

7,0/10

Ympäristöystävällisyys

Arvostelut

4/10 Huono

David

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It’s a Motel, not a hotel. Dirty room with gnats. Retiree in the lobby barking at staff and snapping at guests was awkward.
Yöpyi 3 yötä toukokuussa 2024

8/10 Hyvä

Patti

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room and property were all fine, cookies and infused water in the lobby were nice. The only reason to not give it 5 stars is that i would not want people to think they were in a luxury location. It is an immaculate and quiet room in the city where there isn't a lot of space around it. Rooms open to the parking. Definitely at least 4.5 states
Yöpyi 1 yön toukokuussa 2024

8/10 Hyvä

María Isabel

Huonoa: Majoituspaikan kunto ja tilat
It was okay.
Yöpyi 6 yötä toukokuussa 2024

2/10 Hirveä

Donna, Atlanta

Matkusti perheen kanssa, Liikematkailija
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is a filthy old nasty hotel..the room smelled like urine and the mattress was stained. DO NOT stay here, it is not worth it!! The Boston Hotel needs to be torn down and totally renovated before charging folks another penny!
Yöpyi 2 yötä toukokuussa 2024

4/10 Huono

Hilda

Matkusti perheen kanssa
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Good neighborhood but the hygiene of rooms and bathrooms is depressing
Yöpyi 3 yötä toukokuussa 2024

6/10 OK

ISABEL

Matkusti perheen kanssa
The floor of the room was dusty. No extra toilet paper in the rooms We had to go twice and they only gave us 1 roll for 4 adults. Otherwise location is great for the train.
Yöpyi 3 yötä toukokuussa 2024

2/10 Hirveä

Dohyung, Flushing

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Steven

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Awesome breakfast and great staff. comfortable room with great amenities
Yöpyi 3 yötä toukokuussa 2024

4/10 Huono

David

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The mattress was the worst. A crater in the middle my wife and I both rolled into. No room service unless you ask for it. Very minimal help from front desk staff. Room could have been cleaner. Should be listed as a one star … motel. The place is a series of smaller buildings located side by side along the street.
Yöpyi 4 yötä toukokuussa 2024

10/10 Loistava

kevin

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024

6/10 OK

Oguz

Hyvää: Siisteys ja henkilökunta ja palvelu
Fine
Yöpyi 2 yötä toukokuussa 2024

6/10 OK

Paul

Matkusti perheen kanssa
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good basic rooms close to all the action. Breakfast was also pretty good.
Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

Evangelina

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff is so friendly and helpful. The staff pays attention to every detail of the hotel’s
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Andelka

Yöpyi 2 yötä maaliskuussa 2024

8/10 Hyvä

Charles William

Hyvää: Siisteys ja henkilökunta ja palvelu
Cleanliness
Yöpyi 3 yötä toukokuussa 2024

8/10 Hyvä

Joseph Anthony

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I thought it was a little deceptive that they use the word ”hotel” when it was actually a “motel”. But the stuff was very nice and helpful and it was clean and it was a good value in a nice area.
Yöpyi 3 yötä toukokuussa 2024

6/10 OK

Anthony

Hyvää: Majoituspaikan kunto ja tilat
Huonoa: Siisteys
Location was good. Bed was great. Nothing else was good.
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Karen

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Perfect for my needs. Staff was pleasant and could not be more helpful.
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Chau

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024
Yara vastasi 13.5.2024
Hello Chau,Thank you for the excellent rating! We're delighted to know that you had a wonderful experience at The Boston Hotel. We look forward to your next visit and hope to exceed your expectations once again.

10/10 Loistava

Chau

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024
Yara vastasi 13.5.2024
Hello Chau,Thank you so much for the perfect rating! We're thrilled to hear that you enjoyed your stay at The Boston Hotel. It's always rewarding to receive such positive feedback, and we look forward to welcoming you back soon.

6/10 OK

Kevin

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was fine. Staff were friendly and rooms were clean. Almost nothing worked - light bulbs missing, TV unfunctional, no batteries in thermostat, heat wouldn't go off. But staff helpfully replaced the missing light bulbs
Yöpyi 3 yötä toukokuussa 2024
Yara vastasi 13.5.2024
Hello Kevin,Thank you for taking the time to review your stay with us. We're glad to hear that you found our staff friendly and the rooms clean, but we apologize for the inconvenience with the amenities in your room. We appreciate your recognition of our staff's effort to address the issues with the light bulbs, and we will ensure that all other concerns are promptly resolved.Your feedback is invaluable in helping us improve our guest experience. We hope to have another opportunity to host you and provide a more seamless and enjoyable stay.

4/10 Huono

Cathy

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
The area was great, safe and quiet. The staff were very sweet and helpful. But the hotel itself was not good quality at all. They did not come and clean or bring new towels and we stayed for 3 nights.. in the first room there were no plugs, toilet wasn’t flushing. They moved us to new room, but still low quality. I would never be staying here again, although staff was great.
Yöpyi 4 yötä toukokuussa 2024
Yara vastasi 13.5.2024
Hello Cathy,Thank you for taking the time to provide feedback on your recent stay at our hotel. We're pleased to hear that you found the area safe and quiet and our staff helpful and sweet. However, we're truly sorry to learn about the issues you encountered with room quality and maintenance.Your comments are crucial for us to address these shortcomings, particularly in ensuring that our housekeeping and room amenities meet the standards our guests expect and deserve. We will take immediate steps to evaluate and improve our facilities and service protocols.While we regret hearing that you would not choose to stay with us again, we sincerely hope you might reconsider in the future so we can deliver the high-quality experience you should expect from us. If there's anything more we can do or if you'd like to discuss this further, please don't hesitate to reach out to our guest relations team.

10/10 Loistava

Carol

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff were very friendly, the parking was easy, the property was clean and well maintained.
Yöpyi 1 yön toukokuussa 2024
Yara vastasi 13.5.2024
Hello Carol,Thank you for the fantastic review! We're delighted to hear that you appreciated our friendly staff, convenient parking, and the cleanliness and maintenance of our property. Your positive feedback is greatly encouraging to our team. We look forward to welcoming you back to The Boston Hotel on your next visit!

10/10 Loistava

Luis Orlando Hernandez

Matkusti ryhmän kanssa, Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
El trato del personal fue excelente. La habitacion muy cómoda y limpia.
Yöpyi 4 yötä huhtikuussa 2024
Yara vastasi 10.5.2024
Hello Luis,Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay, particularly appreciating our staff's excellent service and your comfortable, clean room. We hope to welcome you back to The Boston Hotel soon!

6/10 OK

Kabir

Yöpyi 5 yötä toukokuussa 2024
Yara vastasi 10.5.2024
GPTHello Kabir,Thank you for taking the time to leave us a review. We're committed to providing an excellent experience for all our guests, and we would love to hear more about how we could have made your stay better. Please feel free to reach out to us directly with any specific feedback or suggestions.We hope to have the opportunity to welcome you back and deliver a five-star experience.

10/10 Loistava

Thomas, Sacramento

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Quiet, safe, lots around to do, easy access to public transit.
Yöpyi 4 yötä huhtikuussa 2024
Yara vastasi 6.5.2024
Thank you, Thomas, for the excellent review! We're delighted to hear you enjoyed our convenient location and the tranquility of our hotel. We look forward to welcoming you back to The Boston Hotel soon!

10/10 Loistava

Jody

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Perfect place for my family to stay after catching the Red Sox game. Night staff was friendly and check in was easy. A good breakfast was included.
Yöpyi 1 yön toukokuussa 2024
The Boston Hotel Team vastasi 3.5.2024
Thank you so much for the fantastic review! We're delighted to hear that our front desk team provided you with pleasant and competent service during your stay at The Boston Hotel. We aim to make every guest's experience seamless and enjoyable from the moment they walk through our doors. Your kind words are a wonderful endorsement of our efforts. We look forward to welcoming you back soon for another exceptional visit!

8/10 Hyvä

Dale

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä huhtikuussa 2024
Yara vastasi 2.5.2024
Hello Dale,Thank you for your rating. We're glad to see that you had a positive experience at The Boston Hotel. We would appreciate any feedback you have regarding what you enjoyed and areas where we could improve. Your insights help us continually enhance our guest experience. We hope to have the opportunity to host you again and deliver a 5-star experience on your next stay.

10/10 Loistava

Danielle Naomi

Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Siisteys
All the staff was friendly and accommodating. Very close and convenient to the green line stations markets and eats. Cute white college neighborhood. I didn’t have a vehicle to park but anyone who says they don’t tell you they charge for parking doesn’t read all the details when booking. I will stay here every time I come to town. Well done.
Yöpyi 4 yötä huhtikuussa 2024
Yara vastasi 29.4.2024
Hello Danielle Naomi,Thank you so much for your glowing review and for choosing The Boston Hotel for your stay! We are thrilled to hear that our staff made you feel welcomed and that our location conveniently enhanced your visit. It’s wonderful to know that you appreciated the charm of the neighborhood and found our communications clear, especially regarding our parking policy.We’re honored that you’ve chosen us as your go-to hotel in the city and we eagerly look forward to your next visit. See you soon for another fantastic experience!

8/10 Hyvä

Klaus Dieter

Hyvää: Henkilökunta ja palvelu
Yöpyi 7 yötä huhtikuussa 2024
Yara vastasi 29.4.2024
Hello Klaus Dieter,Thank you for your rating. We're delighted to see that you had a pleasant stay at The Boston Hotel. We would appreciate hearing more about your experience, especially what you enjoyed and any aspects we could enhance to make your next visit a perfect 5-star experience. Your feedback is crucial for our continuous improvement. We look forward to hosting you again soon!

8/10 Hyvä

Mark

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I had trouble with my key card which took a while to get sorted. The room itself was dark even with everything on. However, it was clean and comfortable.
Yöpyi 1 yön huhtikuussa 2024
Yara vastasi 29.4.2024
Thank you for sharing your experience, Mark. We apologize for the inconvenience with the key card and the lighting in your room. We're glad to hear that you found your room to be clean and comfortable. We appreciate your feedback as it helps us improve our guest experience. We look forward to welcoming you back to The Boston Hotel for an even more enjoyable stay in the future.

8/10 Hyvä

Luis

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä huhtikuussa 2024
Yara vastasi 29.4.2024
Hello Luis,Thank you for taking the time to leave a rating. We're pleased to see that you had a positive experience at The Boston Hotel! We would love to hear more about what you enjoyed and any suggestions you might have that could make your next stay even better. Your insights are incredibly important to us. We look forward to welcoming you back soon for another delightful visit.

6/10 OK

Chris, Utopia

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
The hotel is located in a beautiful neighborhood. We chose the property for location near a venue. Check in was easy; coffee and cookies were available in the lobby. Great start! Our room had fan issues, some torn wallpaper & heat in bathroom was on and couldn’t turn off, which kept the room extra warm. Called down a couple of times but repair person never came: After a couple of other issues found, the front desk offered to move us to a new room, just a couple doors down. Perfect move! Same issue with bathroom heat; companion wasn’t sure about tub cleanliness; a dirt pile in the corner by table/chairs; only trash receptacle was in the bathroom. Also, some standing water in front steps made them slippery. But the room was overall comfortable, especially the king bed. Had to deal with a guy roaming around at night, but was easy and based on outside room access. Hotel fit our budget well. Was good for our overnight needs. With a little more attention it could easily get to a 5 rating.
Yöpyi 1 yön huhtikuussa 2024
Yara vastasi 22.4.2024
Hello Chris,Thank you for taking the time to share your experience at The Boston Hotel. We're glad to hear that you enjoyed our location and the initial welcome. However, we apologize for the issues you encountered with the room conditions and maintenance response. We take your feedback seriously and will address these concerns to improve our service. We appreciate your suggestions and hope to exceed your expectations in the future, aiming for that 5-star experience.

10/10 Loistava

Danielle Naomi

Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
All the staff was friendly and accommodating. Very close and convenient to the green line stations markets and eats. Cute white college neighborhood. I didn’t have a vehicle to park but anyone who says they don’t tell you they charge for parking doesn’t read all the details when booking. I will stay here every time I come to town. Well done.
Yöpyi 4 yötä huhtikuussa 2024

8/10 Hyvä

Zubeyde

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I like breakfast. Parking fee was 25$ and it was very expensive. Room was ok.
Yara vastasi 22.4.2024
Hello Zubeyde,Thank you for your review and for highlighting our breakfast. We're sorry to hear that you found the parking fee to be expensive. We strive to provide excellent service and facilities at competitive prices. Your feedback is invaluable as we continuously work to enhance our guest experience. We hope to welcome you back soon and make your next stay even more satisfying.

6/10 OK

Julie

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The property is clean, the rooms are basic rooms, no clock, 2 pillows on a king bed. Very close to the T for transportation in to and out of Boston. Whole Foods is in within walking distance. It’s great for people looking for a place just out of Boston but not too far out of Boston.
Yöpyi 1 yön huhtikuussa 2024
Yara vastasi 22.4.2024
Hello Julie,Thank you for sharing your feedback. We're pleased to hear you appreciated our clean property and convenient location near public transportation and local amenities. We apologize if the room amenities did not meet all your expectations. We value your input as it helps us improve and better cater to our guests' needs. We hope to have the opportunity to welcome you back and enhance your experience.

10/10 Loistava

John

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great staff
Yöpyi 1 yön huhtikuussa 2024
Yara vastasi 22.4.2024
Hello John,Thank you so much for your perfect rating and kind words about our staff! We're thrilled to hear that our team made a great impression on you. We strive to provide exceptional service and it's rewarding to know we've succeeded. We look forward to your next visit!

10/10 Loistava

Cindy

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We couldn't have asked for a better experience. Great breakfast, friendly and prompt customer service, and a fair price for the room. We booked last minute and the hotel had us taken care of! Thank you!
Yöpyi 1 yön huhtikuussa 2024
Yara vastasi 22.4.2024
Hello Cindy,Thank you for your glowing review and perfect rating! We're delighted to hear that you had such a positive experience with us, from our breakfast offerings to our customer service. We're glad we could accommodate your last-minute booking smoothly and meet your expectations. We appreciate your kind words and look forward to welcoming you back soon!

4/10 Huono

Paige

Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I would not book here room was not clean.
Yöpyi 1 yön huhtikuussa 2024
Yara vastasi 22.4.2024
Hello Paige,Thank you for your feedback. We sincerely apologize that your room did not meet our usual standards of cleanliness. This is certainly not the experience we want for our guests. We take your comments seriously and will address this immediately to ensure it does not happen again. We hope to have the opportunity to restore your faith in our hotel in the future.

10/10 Loistava

Robert

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice place to stay in a nice area
Yöpyi 2 yötä huhtikuussa 2024
Yara vastasi 22.4.2024
Hello Robert,Thank you for your excellent rating and kind comments! We're thrilled to hear you enjoyed both our hotel and its location. It's always our goal to provide a comfortable and enjoyable stay for our guests. We look forward to having you with us again soon!

6/10 OK

Linda

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet
i loved the breakfast in the morning. It was a unexpected pleasure and very good. The food was great.
Yöpyi 1 yön huhtikuussa 2024
Yara vastasi 22.4.2024
Hello Linda,Thank you for your feedback and for highlighting our breakfast. We're delighted to hear that you enjoyed our morning offerings! However, we noticed your overall rating suggests there might have been other aspects of your stay that didn't fully meet your expectations. We'd appreciate any further details you could provide so we can address these areas and enhance our service. We hope to have the opportunity to welcome you back for an even more satisfying experience.

2/10 Hirveä

Vladimir

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Disgrace is all I can say. The property is so rundown it’s not possible to cover it all. Dirty floors, disintegrating furniture, the bathroom is smelly with everything falling apart. NO SAFE in the room. Wobbly beds and chairs. The breakfast is a joke and not worth considering the stay. Please do yourself a favor and find some other property around.
Yöpyi 2 yötä huhtikuussa 2024
Yara vastasi 22.4.2024
Hello Vladimir,We are deeply sorry to hear about your disappointing experience at our hotel. It's clear we did not meet the high standards we strive to uphold. We take your comments very seriously and will immediately address the issues with room cleanliness, furniture condition, and overall upkeep. Additionally, we will review our breakfast offerings based on your feedback. We truly appreciate your honesty, as it helps us to improve. We hope to have an opportunity to regain your trust and demonstrate the quality and service we are known for.

4/10 Huono

Philip

Matkusti perheen kanssa
Huonoa: Siisteys ja palvelut/mukavuudet
Rooms and equipment were dated. Lack of towels, no toilet paper. Paint cracked and falling on walls and ceiling’s.
Yöpyi 2 yötä huhtikuussa 2024
Yara vastasi 22.4.2024
Hello Philip,Thank you for sharing your feedback. We apologize for the issues you encountered regarding the condition of the room and the lack of essential supplies. This is certainly not the standard we strive to maintain. We appreciate you bringing these matters to our attention, and we will take immediate steps to address and rectify them. We hope to have the opportunity to provide you with a much improved experience in the future.

8/10 Hyvä

Teresa

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Older hotel (actually motel), close to train and a couple restaurants. Rooms had a little funky smell and could use a deep cleaning but beds were nice and clean. Breakfast has a nice variety of items and they bake cookies daily! Staff is very friendly and helpful.
Yöpyi 3 yötä huhtikuussa 2024
Yara vastasi 22.4.2024
Hello Teresa,Thank you for taking the time to share your experience with us. We're glad to hear that you appreciated our convenient location, comfortable beds, and the variety of breakfast options, including our freshly baked cookies. We also appreciate your kind words about our staff.We take note of your comments regarding the room odor and cleanliness and will ensure that a thorough deep cleaning is conducted to address these issues. We're committed to providing a comfortable and enjoyable stay, and your feedback helps us improve.We look forward to welcoming you back and hope to earn that fifth star on your next visit!

4/10 Huono

Robert

Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very old mattress. $25 charge for parking in the hotel lot not mentioned in the amenities.
Yöpyi 1 yön huhtikuussa 2024
Yara vastasi 22.4.2024
Hello Robert,Thank you for sharing your feedback. We apologize for any discomfort caused by the mattress and the unexpected parking charge. We strive for transparency and will ensure that all our amenities and fees are clearly communicated in the future. We appreciate you bringing these issues to our attention as they help us improve our guest experience. We hope to have the opportunity to welcome you back and provide a more satisfying stay.

10/10 Loistava

James

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good price/conditions/close to the T....and included breakfast. Awesome!
Yöpyi 1 yön huhtikuussa 2024
Yara vastasi 22.4.2024
Hello James,Thank you for your excellent review and perfect rating! We're thrilled to hear that you found great value in our pricing, conditions, convenient location close to the T, and included breakfast. We strive to provide an awesome experience for all our guests, and it's wonderful to know we hit the mark with your stay. We look forward to welcoming you back soon!

6/10 OK

Adam

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Good location and nice staff. The room was overall good, but the outlets weren't all working and USB ports for charging phones weren't working at all, though.
Yöpyi 1 yön huhtikuussa 2024
Yara vastasi 22.4.2024
Hello Adam,Thank you for taking the time to review your stay with us. We're glad you enjoyed our location and found our staff nice. However, we apologize for the inconvenience with the non-functioning outlets and USB ports in your room. We take your feedback seriously and will address these issues promptly to ensure they are fixed. We hope to have the opportunity to welcome you back and provide a fully satisfying experience next time.

2/10 Hirveä

Richard

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Stayed there last night and it was terrible, first the floor by the window was soft felt like you were going to fall through it. There was hair all over both beds and one bed actually had a blood spot on the sheet. The pillows were dirty you could see dirt on them, in the bathroom the hook on the door was barely hanging was ready to fall off. We went to a show that night and this is what we found at midnight we ended up leaving and driving home, we did not stay the night. Would never go there again would rather spend more money for a better hotel
Yara vastasi 22.4.2024
Hello Richard,We are deeply sorry to hear about the distressing experience you encountered during your recent stay. The issues you've described are unacceptable and fall well below the high standards we aim to maintain. We understand your decision to leave, and we apologize for any discomfort and inconvenience this caused.We are taking immediate action to address and rectify the conditions of the room you described, including thorough inspections and enhanced cleaning protocols. We take your feedback seriously as it is crucial for us to ensure a safe and comfortable environment for all our guests.Again, we apologize for this experience, and we would appreciate the opportunity to discuss this further with you. Please contact our guest relations team at your convenience so we can work on making amends and restoring your trust in our hotel.

10/10 Loistava

Simon

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
That was a great expérience
Yöpyi 2 yötä maaliskuussa 2024
Yara vastasi 22.4.2024
Hello Simon,Thank you for your wonderful review and perfect rating! We're thrilled to hear that you had a great experience with us. We strive to create memorable stays for our guests, and it's rewarding to know we achieved this during your visit. We look forward to welcoming you back soon for another excellent experience!

10/10 Loistava

RajeshKumar

Yöpyi 1 yön maaliskuussa 2024
Yara vastasi 29.4.2024
Hello Rajesh Kumar,Thank you for the excellent rating! We're delighted that you enjoyed your stay at The Boston Hotel. We would love to hear more about your experience with us. What did you enjoy the most? Your feedback is important to us as we strive to provide the best experience for all our guests. We look forward to welcoming you back on your next visit!