Ulkopuoli

Arvostelut: Holiday Inn University Plaza-Bowling Green, an IHG Hotel

3 out of 5
Holiday Inn University Plaza-Bowling Green, an IHG Hotel
1021 Wilkinson Trce, Bowling Green, KY

Arvostelut

8,2

Erittäin hyvä

Arvosana 10 - Loistava. 397 kautta 846 arvostelua" "
Arvosana 8 - Hyvä. 246 kautta 846 arvostelua" "
Arvosana 6 - OK. 106 kautta 846 arvostelua" "
Arvosana 4 - Huono. 59 kautta 846 arvostelua" "
Arvosana 2 - Hirveä. 38 kautta 846 arvostelua" "

8,6/10

Siisteys

8,6/10

Henkilökunta ja palvelu

8,2/10

Palvelut/mukavuudet

8,4/10

Majoituspaikan kunto ja tilat

8,2/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

Eric

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Rooms are average but the hotel is beautiful
Yöpyi 1 yön toukokuussa 2024
GM vastasi 7.5.2024
Dear Eric, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that you found our rooms to be just average. We appreciate the feedback and hope to host you again. Sincerely, Seth McClain, GM

10/10 Loistava

Laura

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean and quiet
Yöpyi 2 yötä toukokuussa 2024
GM vastasi 8.5.2024
Dear Laura, Thank you for sharing this review. I'm glad you found your room clean and quiet, and we welcome you to revisit us anytime! Best, Seth McClain, GM

10/10 Loistava

Melanie

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great hotel!
Yöpyi 2 yötä toukokuussa 2024
GM vastasi 5.5.2024
Dear Melanie, We appreciate your positive recommendation and would like to extend a warm welcome for you to settle in again anytime. Thank you! Best, Seth McClain, GM

8/10 Hyvä

Matthew

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Always clean and friendly staff.
Yöpyi 1 yön huhtikuussa 2024
GM vastasi 3.5.2024
Dear Matthew,We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant visit to become your hotel of choice when in the area. We look forward to your return trip.Best,Seth McClainGeneral Manager

2/10 Hirveä

Cynthia

Matkusti perheen kanssa
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room was terrible and bed was hard as a rock. Door didn’t close easily and no mini refrigerator. Charged us $5 for parking ea night and not even a high traffic area.
Yöpyi 2 yötä huhtikuussa 2024
GM vastasi 1.5.2024
Dear Cynthia, I'm so sorry for your poor experience at our hotel and we are very sorry we did not meet your expectations. We value you as our guest and appreciate you taking the time to write. We hope to have the opportunity to welcome you for a more pleasurable experience. Sincerely, Seth McClain, GM

8/10 Hyvä

loretta

Yöpyi 1 yön huhtikuussa 2024
GM vastasi 17.4.2024
Dear loretta, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Seth McClain, GM

10/10 Loistava

Adam

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
GM vastasi 17.4.2024
Dear Adam, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Seth McClain, GM

6/10 OK

Kristen

Yöpyi 1 yön huhtikuussa 2024
GM vastasi 27.4.2024
Dear Kristen, Thank you for choosing us and for your time in reviewing our hotel. We hope to provide you with a flawless stay upon your return to the area. Sincerely, Seth McClain, GM

2/10 Hirveä

Edwin, Killeen

Matkusti ryhmän kanssa, Matkusti pienten lasten kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
None of the outlets in the hotel worked, the tv remote ended up breaking and I had to call someone to fix it. The key cards stopped working, and the rooms were dirty and smelled like cat pee.
Yöpyi 3 yötä maaliskuussa 2024
GM vastasi 18.3.2024
Dear Edwin, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we’re very sorry for the issues and poor conditions in your room. The details definitely do make a trip and we regret we missed the mark. Your feedback provides us with the valuable information we need to improve. We appreciate your patronage and hope to see you again soon. Sincerely, Seth McClain, GM

2/10 Hirveä

Jonathan

Liikematkailija
Huonoa: Siisteys
The bathtub was dirty, so I couldn’t take a shower in the morning. Disappointed.
Yöpyi 1 yön maaliskuussa 2024
GM vastasi 12.3.2024
Dear Jonathan, I’m sorry the cleanliness of your bathtub was not up to our high standards; I have taken note. I appreciate you sharing your sincere review with other travelers and us; this allows us to improve future stays. Our team strives to be your hotel of choice when in the area. Sincerely, Seth McClain GM

8/10 Hyvä

John

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2024
GM vastasi 21.2.2024
Dear John, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Seth McClain GM

8/10 Hyvä

Ashley

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
GM vastasi 29.1.2024
Dear Ashley, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Seth McClain GM

10/10 Loistava

Andrew

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The convenience.
Yöpyi 2 yötä tammikuussa 2024
GM vastasi 1.2.2024
Dear Andrew, It is wonderful to hear that you enjoyed your stay. Thank you for staying with us and leaving us feedback. Please visit us again soon! Best, Seth McClain GM

10/10 Loistava

CHRISTINE

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Mia at the front desk was personable and accommodating. The pool was fabulous!!
Yöpyi 1 yön tammikuussa 2024
GM vastasi 20.1.2024
Dear CHRISTINE,We are delighted to receive your feedback and thrilled to learn that you had a pleasant experience at our hotel, enjoying our well-appointed amenities and friendly service. It was an absolute pleasure to have you as our guest, and we eagerly await the opportunity to welcome you again.Best,Seth McClainGeneral Manager

6/10 OK

Brad

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
GM vastasi 10.1.2024
Dear Brad,Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again.Sincerely,Seth McClainGeneral Manager

2/10 Hirveä

Amy

Yöpyi 1 yön joulukuussa 2023
GM vastasi 10.1.2024
Dear Amy,Our goal is to surpass the expectations of our guests, so I apologize that we fell short during your recent visit. Thank you for taking the time to leave your feedback, and we hope to have the chance to make your next experience with us a more enjoyable one.Sincerely,Seth McClainGeneral Manager

4/10 Huono

Michele

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
GM vastasi 1.1.2024
Dear Michele,We want to provide every guest with a pleasant stay, so we're sorry that we let you down on this visit. We appreciate your review and hope to have the opportunity to deliver a more positive experience on a return trip. Thank you for staying with us.Sincerely,Seth McClainGeneral Manager

6/10 OK

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Huonoa: Majoituspaikan kunto ja tilat
Interesting.
Picked this hotel last minute to visit the InLaws. No fridge or microwave but in the pictures they have a fridge and microwave. Heat wouldn’t blow enough air. Hair dryer didn’t work and worst of have they had “scheduled” water maintenance that we weren’t notified during booking or check-in! We saw a note on the elevators. It was supposed to last 10-5 which is long if you ask me but it ended up going until 7:30pm! Whatever happened with the water effected the breakfast the next day.
Yöpyi 3 yötä joulukuussa 2023
GM vastasi 30.12.2023
Dear Anonymous,Thank you for your review. I am very sorry to hear that you had a disappointing experience, and I sincerely apologize for the areas we fell short of meeting your expectations. Your feedback is important to us and helps us improve future guest experiences. I appreciate you taking the time to share your thoughtful reflections.Sincerely,Seth McClainGeneral Manager

10/10 Loistava

Nancy

Yöpyi 1 yön joulukuussa 2023
GM vastasi 30.12.2023
Dear Nancy,We are delighted that your stay was nothing short of exceptional. Until next time!Best,Seth McClainGeneral Manager

8/10 Hyvä

Jennifer

Yöpyi 1 yön marraskuussa 2023
GM vastasi 10.1.2024
Dear Jennifer,Thanks for letting us know you enjoyed your visit. We appreciate your patronage!Best,Seth McClainGeneral Manager

10/10 Loistava

Charles

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent First Stay
Great stay! This was my first visit to this hotel. All the employees were friendly and helpful. The room was clean and spacious. The beds were quite comfortable and I slept well on them. Will stay here again if I return to Bowling Green.
Yöpyi 1 yön marraskuussa 2023
GM vastasi 7.11.2023
Dear Charles,Thank you for taking the time to share your kind and informative review. We're happy to know you came away completely satisfied with your experience and we're pleased to have your commendation. We look forward to welcoming you back for another pleasurable stay soon.Best,Seth McClainGeneral Manager

10/10 Loistava

Michael, Atlanta

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Exactly what I expected, having stayed here last year for the half marathon - great location, great value, couldn't ask for anything else.
Yöpyi 1 yön marraskuussa 2023
GM vastasi 11.11.2023
Dear Michael,We are humbled to earn your continued patronage! Our associates strive to provide our guests with an exceptional experience; we love to hear that it makes a difference in your travels. On behalf of the entire team, thank you for choosing us, and we can't wait to host you again.Best,Seth McClainGeneral Manager

10/10 Loistava

Veronica

Yöpyi 2 yötä lokakuussa 2023

6/10 OK

John

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 2 yötä lokakuussa 2023
GM vastasi 31.10.2023
Dear John,I am sorry that something impacted your satisfaction with our hotel. We appreciate you taking the time to share your review and hope to provide you with a WOW experience in the future. Thank you for staying with us.Sincerely,Seth McClainGeneral Manager

8/10 Hyvä

Yvonne

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice hotel and property. Our room was great but our bathroom was handicap accessible and didn’t appear very clean but the room itself was nice, big and comfortable
Yöpyi 2 yötä lokakuussa 2023
GM vastasi 30.10.2023
Dear Yvonne,Your comfort is our top priority, so it's wonderful to know your stay was pleasant overall. We appreciate all your feedback, both positive and areas for improvement, as it allows us to serve our guests better. Thank you for your review and recommendation, and we look forward to your return.Best,Seth McClainGeneral Manager

8/10 Hyvä

Luci

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Couldn’t get the heat to turn on
Yöpyi 1 yön lokakuussa 2023
GM vastasi 30.10.2023
Dear Luci,We're glad to hear from you and appreciate your review. I'm delighted you enjoyed your stay overall. My apologies you experienced climate control issues; I have taken note. Sincere feedback like yours allows us to impact future guest experiences positively. Best,Seth McClainGeneral Manager

4/10 Huono

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Concerned
The threshold entering into the bash has frayed from ware. I stepped on what I assume is a staple. Lord only knows how many others have done the same thing. My foot is sore this morning. I'm hoping it doesn't get infected. The thought of multiple people stepping on the same sharp needle like object is concerning. On another note, I entered the room at check-in, and the thermostat was set to 65. It didn't take me long to figure out why. If I hadn't brought a fan with me, I would not have been able to sleep. I can't imagine what the room temp would be if my visit was during warmer months. I don't like complaining but I feel like the rug issue should have been fixed when it's obvious ware. We are living in an era where we just went through a worldwide pandemic and getting stuck with a sharp object is unsettling. Hope you understand my concern. I just hope it gets fixed before someone else gets stuck.
Yöpyi 1 yön lokakuussa 2023
GM vastasi 27.10.2023
Dear Anonymous,We sincerely regret your experience. Providing top-notch accommodations and attention to detail are key priorities for our entire team, so I am very sorry we let you down in these areas. We value you as our guest and hope to have another opportunity to provide you with a stay that aligns with our high expectations from start to finish.Sincerely,Seth McClainGeneral Manager

2/10 Hirveä

Jacob

Yöpyi 1 yön lokakuussa 2023
GM vastasi 24.10.2023
Dear Jacob,Providing the highest level of hospitality is our number one priority, and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to serve you better on a return visit.Sincerely,Seth McClainGeneral Manager

8/10 Hyvä

Debbie

Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
The only thing I really didn’t like seeing was a very nasty inner shower liner. It just needs to be changed.
Yöpyi 1 yön lokakuussa 2023
GM vastasi 23.10.2023
Dear Debbie,It is always a pleasure to see that our guests enjoyed their stay with us. Thank you for taking a moment to review your experience and offer suggestions for improvement. We appreciate your feedback and hope to welcome you back soon.Best,Seth McClainGeneral Manager

10/10 Loistava

kevin

Yöpyi 4 yötä lokakuussa 2023

8/10 Hyvä

Antonio

Liikematkailija
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2023
GM vastasi 30.10.2023
Dear Antonio,It was our pleasure hosting you and we look forward to a return visit. Thank you for choosing us.Best,Seth McClainGeneral Manager

4/10 Huono

Stacey

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Bathroom floor was dirty - tub wss moldy ,& sunken in like u might fall throuh
Yöpyi 2 yötä lokakuussa 2023
GM vastasi 12.10.2023
Dear Stacey,I’m sorry the cleanliness of your bathroom was not up to our high standards; I have taken note. I appreciate you sharing your sincere review with other travelers and us; this allows us to improve future stays. Our team strives to be your hotel of choice when in the area.Sincerely,Seth McClainGeneral Manager

10/10 Loistava

Melissa

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Front desk person was very friendly and helpful! Room was great.
Yöpyi 1 yön lokakuussa 2023
GM vastasi 10.10.2023
Dear Melissa,Thank you for sharing your experience. Your review serves as encouragement towards achieving our goal of providing the best accommodations and service. Your kind words let us know that the efforts across all departments are being noticed. We are humbled by your recognition and hope to be your hotel of choice.Best,Seth McClainGeneral Manager

2/10 Hirveä

Doris

Matkusti perheen kanssa, Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The thermostat was broken, they replaced it, so the air conditioner went off, but there was no heat. The room was freezing. I asked the front desk for a blanket and a heater, she forgot to forward request to customer service. After 3 hours, finally got a blanket and heater. Tub was dirty and broken in places.
Yöpyi 1 yön lokakuussa 2023
GM vastasi 9.10.2023
Dear Doris,We are very sorry that you experienced issues with temperature control during your stay. My apologies for disappointing you with both our accommodations and service. Comfortable accommodations and attentive hospitality are our business, so I regret that we let you down. Your time in sharing candid feedback is appreciated and reviewed by us to continually foster improvements. For this reason, we hope that you might consider a return visit. We'd love another opportunity to show you that we care about you and your stay.Sincerely,Seth McClainGeneral Manager

10/10 Loistava

Robin

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön syyskuussa 2023
GM vastasi 30.10.2023
Dear Robin,It’s fantastic to know you enjoyed your stay. Thank you for your time in sharing your 5/5 review and we hope to see you again.Best,Seth McClainGeneral Manager

10/10 Loistava

Stanley, Louisville

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Was pleased with overall beginnings of my stay
Yöpyi 1 yön lokakuussa 2023
GM vastasi 3.10.2023
Dear Stanley,What an excellent rating! I am thrilled to see that you had a great stay and hope that we will be your first choice for lodging when visiting our great city from here on out. Thank you for your business, and please come again.Best,Seth McClainGeneral Manager

10/10 Loistava

kimberly

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The property was very nice, the staff was extremely friendly and helpful. Definitely a great experience
Yöpyi 2 yötä syyskuussa 2023
GM vastasi 2.10.2023
Dear kimberly,It is wonderful to hear that staying at our Holiday Inn exceeded your expectations. Thank you so much for being our valued guest and taking the time to share this tremendous account of your experience. We appreciate your kind words and look forward to your return.Best,Seth McClainGeneral Manager

6/10 OK

Shelley

Yöpyi 4 yötä syyskuussa 2023
GM vastasi 22.10.2023
Dear Shelley,Thank you for taking the time to review our hotel. I sincerely apologize for falling short of our goal of exceeding guest expectations. We value your business and hope to provide an exceptional experience in the future.Sincerely,Seth McClainGeneral Manager

6/10 OK

WALTER

Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Hall carpets are spotted/soiled. Several outlets in the room are not working. Ceiling above bed either has mold or something unknown. Hotel needs to be refurbished,
Yöpyi 2 yötä syyskuussa 2023
GM vastasi 28.9.2023
Dear WALTER,Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we’re very sorry for the issues and poor conditions in your room. The details definitely do make a trip and we regret we missed the mark. Your feedback provides us with the valuable information we need to improve. We appreciate your patronage and hope to see you again soon. Sincerely,Seth McClainGeneral Manager

10/10 Loistava

Randall

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very good trailer parking
Yöpyi 1 yön syyskuussa 2023
GM vastasi 18.9.2023
Dear Randall,I am glad our hotel provided you with a wonderful experience while visiting our area. Thank you for your business and for taking the time to share your review. We hope to see you again in the future.Best,Seth McClainGeneral Manager

6/10 OK

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Waiting on a service man
Our tv was not working so we called the front desk and they said they would send someone up. That never happened. Very disappointed.
Yöpyi 2 yötä syyskuussa 2023
GM vastasi 12.9.2023
Dear Anonymous,Thank you for your time in reviewing our hotel. I’m sorry for the tv issues you experienced; please forgive us. Additionally, I regret we did not fix the issue in a timely manner. Your feedback is welcomed as it allows us to monitor and improve the guest experience. We appreciate you staying with us and hope to see you again.Sincerely,Seth McClainGeneral Manager

2/10 Hirveä

Musa

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
To old
Yöpyi 1 yön syyskuussa 2023
GM vastasi 12.9.2023
Dear Musa,Thank you for choosing us. Our goal is to exceed our guest’s expectations, so I regret that you did not enjoy your visit. We appreciate the feedback and hope to better serve you in the future.Sincerely,Seth McClainGeneral Manager

8/10 Hyvä

Melissa

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 1 yön syyskuussa 2023
GM vastasi 13.9.2023
Dear Melissa,We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us.Best,Seth McClainGeneral Manager

2/10 Hirveä

Matthew

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Terrible Stay
This stay was terrible from the start.After an 11 hour drive we were given a room with a non working air conditioner.They sent an engineer and he could not fix the issue.So I was first told nothing could be done about it.Then I was offered to stay in that room and “possibly” be moved the following day.Then I was offered a box fan.Finally after two hours we were moved to another room.This room was not the same type of room I paid for.The layout was different.There was little to no television service.Two of the lamps didn’t work.Mold in the bathroom.No exhaust fan in the bathroom. The housekeeping was all but nonexistent.We stayed for 6 nights.Our room was never cleaned.Bed never made,trash never taken out and had to ask for bath towels on more than one occasion. Not one time were we offered any kind of compensation for the downgrade of room or the troubles.It was the absolute worst experience I have ever had in a hotel.
Yöpyi 6 yötä syyskuussa 2023
GM vastasi 30.10.2023
Dear Matthew,I'm so sorry to hear we let you down and would certainly never want to leave you with a poor impression. I apologize that we were unable to provide you with the exceptional stay and service you've come to expect. We value your business and your loyalty to our brand. I appreciate your feedback, as it allows us to impact future guest experiences positively. We hope to see you again.Sincerely,Seth McClainGeneral Manager

10/10 Loistava

James

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön syyskuussa 2023
GM vastasi 13.9.2023
Dear James,It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us.Best,Seth McClainGeneral Manager

10/10 Loistava

Gary

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Wow! Great service!
You saved my weekend! Amazing service and I can't thank Emily and the crew for making my get-away a success!!
Yöpyi 2 yötä syyskuussa 2023
GM vastasi 5.9.2023
Dear Gary,We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay and we continue to seek new ways to impress. I will be sure to share your nice comments with our associates; they work hard to deliver superior service. Thanks again and we look forward to your next visit.Best,Seth McClainGeneral Manager

10/10 Loistava

Lydia

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön elokuussa 2023
GM vastasi 13.9.2023
Dear Lydia,It's lovely to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again.Best,Seth McClainGeneral Manager

6/10 OK

Tom

Hyvää: Siisteys ja henkilökunta ja palvelu
Upon entering our room, the room was a freezing 61 degrees. They were unable to adjust so they moved us to another room. Otherwise the stay was pleasant.
Yöpyi 1 yön elokuussa 2023
GM vastasi 30.8.2023
Dear Tom,We are very sorry that you experienced issues with temperature control which prompted you to move to alternative accommodations. Your time in sharing candid feedback is appreciated and reviewed by us to continually foster improvements. For this reason, we hope to host you again for a flawless experience.Sincerely,Seth McClainGeneral Manager

10/10 Loistava

Leslie

Yöpyi 1 yön elokuussa 2023

10/10 Loistava

Marina

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön elokuussa 2023
GM vastasi 13.9.2023
Dear Marina,Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon.Best,Seth McClainGeneral Manager