Vastaanotto

Arvostelut: Americas Best Value Inn Brenham

2 out of 5
Americas Best Value Inn Brenham
2217 S Market Street, Brenham, TX

Arvostelut

5,6
Arvosana 10 - Loistava. 90 kautta 564 arvostelua" "
Arvosana 8 - Hyvä. 106 kautta 564 arvostelua" "
Arvosana 6 - OK. 107 kautta 564 arvostelua" "
Arvosana 4 - Huono. 109 kautta 564 arvostelua" "
Arvosana 2 - Hirveä. 152 kautta 564 arvostelua" "

5,8/10

Siisteys

6,8/10

Henkilökunta ja palvelu

5,6/10

Palvelut/mukavuudet

5,2/10

Majoituspaikan kunto ja tilat

6,0/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Earl

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We like the place because it very quiet and no noice from the freeway
Yöpyi 1 yön toukokuussa 2024
AlexP vastasi 25.5.2024
Dear Earl,Thank you for your positive feedback! We are glad to hear that you enjoyed the quiet atmosphere and our convenient location away from the freeway. Your satisfaction is our top priority, and we appreciate you sharing your experience. We look forward to hosting you again soon.

10/10 Loistava

Dwight

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent, prompt, and courteous service.
Yöpyi 2 yötä toukokuussa 2024
AlexP vastasi 24.5.2024
Dear Dwight,Thank you for taking the time to share your wonderful review! We are thrilled to hear that you found our hotel to be excellent and that our team provided prompt, courteous, and great service. Your feedback is greatly appreciated and inspires us to maintain our high standards. We look forward to welcoming you back in the future.

6/10 OK

Peggy

Matkusti perheen kanssa
The hotel was okay for the price....nothing fantastic, but okay. The sink in the bathroom did have a leak and we told the front desk about it when we checked out. Hopefully they will have it fixed for the next customer.
Yöpyi 1 yön huhtikuussa 2024
AlexP vastasi 29.4.2024
Dear Peggy, We are happy to hear that you had a good stay with us. We have fixed the issue brought to our attention and we appreciate your feedback. Thank you.

4/10 Huono

Maria

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The beds had bedbugs. Carpet bad smell
Yöpyi 5 yötä huhtikuussa 2024
AlexP vastasi 27.4.2024
Dear Maria, Don't know where we went wrong during your 4 night stay. We are disappointed that you didn't give us a chance to make your stay exemplary. Had you notified about the issues we would have rectified it. Non the less we appreciate your feedback and we hope you give us a chance again in the future. Thank you.

10/10 Loistava

Abigail

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
👍👍
Yöpyi 1 yön huhtikuussa 2024
AlexP vastasi 23.4.2024
Dear Abigail, We are extremely happy to hear that you enjoyed your stay with us. We appreciate your feedback and hope to serve you again in the future. Thank you.

10/10 Loistava

John

Yöpyi 1 yön huhtikuussa 2024
AlexP vastasi 8.5.2024
Thank you John for your great feedback. We appreciate your business and hope to serve you again in the future.

8/10 Hyvä

Byron

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It’s worth the price plus it’s quite
Yöpyi 1 yön huhtikuussa 2024
AlexP vastasi 15.4.2024
Dear Byron, We are glad that you enjoyed your stay with and appreciate your excellent feedback. Thank you for taking your valuable time to share your thoughts with us.

10/10 Loistava

Christine

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
The room had a smell fridge didn’t work floors weren’t very clean bathroom vanity faucet had couple black strands of hair hanging from it upon entering the room was hot and a roach crawling on wall the bed was good the front desk lobby area was immaculate deceiving for the rooms this was all in my parents room
Yöpyi 1 yön huhtikuussa 2024
AlexP vastasi 15.4.2024
Dear Christine, We are glad that you had a wonderful stay with us. Thank you for taking your valuable time to share your thoughts.

6/10 OK

Lisa

Overall this is a good option for a no frills hotel. We felt safe at the hotel and the staff at the front desk were very kind. The hotel is convenient and close to everything. Parking is free and plentiful. The hotel needs some updating and new carpet. The bed was comfortable, sheets and towels were clean and everything worked. No complaints. 👍
Yöpyi 1 yön huhtikuussa 2024
AlexP vastasi 4.4.2024
Thank you Lisa, We are thrilled to hear that you enjoyed your stay with us. We appreciate your feedback and hope to serve you again in the future. Thank you.

10/10 Loistava

The

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice clean lobby and rooms
Yöpyi 1 yön maaliskuussa 2024
AlexP vastasi 2.4.2024
Dear Guest, We are glad to hear that you enjoyed your stay with us. We appreciate your valuable feedback. Hope to serve you again in the future. Thank you.

10/10 Loistava

Danielle

Matkusti lemmikkien kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
I was scared because of the reviews, but the vibe here is nice, the staff are friendly, nothing feels dangerous or anything. The pillows were thin so I brought my own and things definitely need updates but I hope this place makes some small changes because it is retro and had more character than some of the more "upscale" chains next to the highway
Yöpyi 1 yön maaliskuussa 2024
AlexP vastasi 24.3.2024
Thank you Danielle for your wonderful feedback. We will consider to make this place as good as possible as we are always looking for suggestions. We appreciate you taking time to put in a review for us.

2/10 Hirveä

Ariana

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
They didn’t let me check in and we had to drive home 3 hours and missed my boyfriends college football tryouts
Yöpyi 1 yön maaliskuussa 2024
AlexP vastasi 24.3.2024
Hello Ariana, Don’t really know what happened here but we will look into it. Thanks for bringing it to our attention. We appreciate your feedback.

2/10 Hirveä

Vivian

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
AlexP vastasi 8.5.2024
Thank you Vivian for your feedback.

6/10 OK

Rose

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Its close to everything
Yöpyi 3 yötä maaliskuussa 2024
AlexP vastasi 19.3.2024
Dear Rose, We are glad that you enjoyed your stay with us. We appreciate you taking the time to give us your feedback. Thank you.

4/10 Huono

Rose

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Did not like the fact that the people upstairs had kids that were just running around in the room and i could hear it all in the room also the sink bathroom in that room had a leak and i called the front desk to let them know about it and it never got fixed
Yöpyi 2 yötä helmikuussa 2024
Michael vastasi 28.2.2024
Dear Rose, We apologize on behalf of the unruly guests and the sink issue. Sink leakage has been fixed. We are sorry for the inconvenience, but we appreciate your feedback. Thank you.

2/10 Hirveä

Juan carlos

Yöpyi 1 yön helmikuussa 2024
AlexP vastasi 8.5.2024
Dear Juan Carlos, We appreciate your feedback. Thank you.

10/10 Loistava

Rosa

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel was very ice and quite and restaurants and shopping stores are very close by there its very clean and very roomy as well
Yöpyi 1 yön helmikuussa 2024
AlexP vastasi 19.2.2024
Thank you Rosa for your feedback. We are glad you enjoyed your stay and we hope to serve you again in the future.

2/10 Hirveä

Christopher

Yöpyi 1 yön helmikuussa 2024
AlexP vastasi 8.5.2024
Dear Christopher, We appreciate your feedback. Thank you.

10/10 Loistava

James

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä helmikuussa 2024
AlexP vastasi 18.3.2024
We appreciate your exceptional feedback. We hope to serve you again in the future!

6/10 OK

Stephen

Hyvää: Siisteys ja henkilökunta ja palvelu
Good price. Nice room. Better than expected.
Yöpyi 2 yötä marraskuussa 2023

8/10 Hyvä

Barbara

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Older property remodeled. The room was better than expected. I was glad there was no carpet. The price was on point. Very polite lady at check-in.
Yöpyi 1 yön marraskuussa 2023
AlexP vastasi 11.11.2023
We are happy you liked your room Barbara. We appreciate your feedback and we would like to serve you with your future stays in Brenham.

8/10 Hyvä

April

Matkusti perheen kanssa
Hyvää: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Ok.
It was ok. The vending machines were empty and the room wasn't the cleanest. Could hear the people upstairs most of the night. Not the best but not the worst.
Yöpyi 1 yön marraskuussa 2023
AlexP vastasi 10.11.2023
We are glad to hear that you had an enjoyable stay with us. We are sorry for unruly guests that kept you up. We appreciate your feedback and hope to serve you as our guest again.

4/10 Huono

Josh

Matkusti perheen kanssa
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Way overpriced for this type of motel/hotel. Very outdated. Rooms stink. A/c didn't work in 1 of rooms. For construction workers only type cheap place. Doors to buildings don’t lock. Room doors deadbolt doesn’t work. No roaches seen but fully expected type place.
Yöpyi 1 yön marraskuussa 2023
AlexP vastasi 6.11.2023
Thank you for your feedback Josh. We appreciate your business.

2/10 Hirveä

Steven

Matkusti kumppanin kanssa
Huonoa: Palvelut/mukavuudet
The room smelt like urine and door knobs where missing along with light bulbs and drawers in the dresser also the front door had huge gaps where you can look into the room. We stand for a couple hours and left.
Yöpyi 2 yötä lokakuussa 2023
AlexP vastasi 30.10.2023
Sorry for the inconvenience Steven. We appreciate your feedback.

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Pleasantly surprised
Pleasantly surprised. Last time we stayed here it was smelly and dirty. This stay was total opposite. The room was clean, didn’t smell bad. The front desk staff was friendly.
Yöpyi 2 yötä lokakuussa 2023
AlexP vastasi 29.10.2023
Dear Guest, Thank you for your wonderful feedback and we hope to keep serving you again in the future. We are glad you enjoyed your stay and will be delighted to share your feedback with our staff. We appreciate you taking the time to express your thoughts.

2/10 Hirveä

Tarkistettu asiakas

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hotel staff very rude and then over charged card and breakfast that was said to be there everyday was hardly anything Not clean But the big thing management and staff very rude
Yöpyi 2 yötä lokakuussa 2023
AlexP vastasi 31.10.2023
Dear Anonymous Guest, We are sorry the we felt short during your stay. We appreciate your feedback. Thank you.

2/10 Hirveä

Julius

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The worst hotel i srayed in by far
Yöpyi 1 yön lokakuussa 2023
AlexP vastasi 26.10.2023
Hello Julius, we are sorry that you feel that way. We would have taken care of any issues had you brought it to our attention. We are still honored that you spent the whole night after not satisfied with your room. Nonetheless we appreciate your feedback.

4/10 Huono

Trinka

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Room smells very musty, both chairs had torn peeling vinyl seats, bathroom had no door knob on outside of door so you couldn’t close and latch it. Very disappointed with this room
Yöpyi 1 yön lokakuussa 2023
AlexP vastasi 23.10.2023
We are sorry to hear that your stay wasn’t what you had expected. We will look into this and rectify everything that was mentioned. We appreciate your feedback.

6/10 OK

Curtis

Matkusti perheen kanssa
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Americas Best Inn needs upgrades.
The staff overall are friendly and helpful. The facility is older and is in need of update. The room had a mild musty smell that we tried to counter with Febreze. If the facility was updated, they would have my business again for sure. The location is good in our opinion close to the historic areas of Brenham.
Yöpyi 2 yötä lokakuussa 2023
AlexP vastasi 22.10.2023
Thank you for your feedback Curtis. We are in the process of updating our place and will not disappoint you on your next stay.

2/10 Hirveä

Tarkistettu asiakas

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu ja huoneen mukavuus
Horrible last time I will ever stay there no hot water had to go buy another room in town just to take a shower my family was late getting to my uncle’s funeral because of it
Yöpyi 1 yön lokakuussa 2023
AlexP vastasi 16.10.2023
We are extremely sorry for the inconvenience you experienced. We were having a boiler issue and plumbers were working diligently to get it up and running again. We have since fixed the problem. We do apologize again. Thank you for your feedback.

2/10 Hirveä

Luis A.

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat

4/10 Huono

Rachel

Matkusti ryhmän kanssa
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Never again!
I’ve stayed at this brand of hotels before I guess the ones I’ve stayed at are more updated . This location is not a good one . It was old and run down and the room’s definitely show that . I was moved rooms 3 times each time something else was wrong with it . They need to make sure they clean the bathrooms . I don’t want to stay anywhere they don’t take the time to clean off the toilet it just tells me what else they haven’t cleaned. There was blood on the toilet in not one room but two !
Yöpyi 1 yön syyskuussa 2023
AlexP vastasi 13.9.2023
Dear Rachel we are sorry the we felt short during your stay. Our rooms are cleaned on a daily basis as guests are checked out. But we are sorry for the inconvenience that you faced. We strive hard to keep our facility clean on a daily basis. We appreciate your feedback and will look into the situation brought to our attention by your feedback. Thank you.

2/10 Hirveä

Brian

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu ja huoneen mukavuus
Never again
I will never stay here again there was couple fighting no sleep and the hotel staff didn’t do enough and no discount either they could of cared less about it
Yöpyi 2 yötä syyskuussa 2023
AlexP vastasi 8.9.2023
It’s unfortunate that the other guests were rude. We did what we could to calm the situation down by calling the local authorities. Sorry for the inconvenience. We appreciate your feedback.

8/10 Hyvä

Philip

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The property is an old property but the main building and its room were renovated quite nice especially for the price . Con: stained or dirty pillow cases and wood floor needed a better mop job
Yöpyi 1 yön elokuussa 2023
AlexP vastasi 1.9.2023
We are glad that you enjoyed our renovated rooms. We appreciate your feedback.

10/10 Loistava

Regina

Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location for shopping, food , entertainment , and exploring Brenham. The staff was really nice, nice clean room , quiet property . I will recommend this location to friends and family traveling to Washington County .
Yöpyi 3 yötä elokuussa 2023
AlexP vastasi 31.8.2023
Thank you Regina for your kind words. We are glad that you had a great stay with us. We appreciate you taking the time to put in a review for our place.

10/10 Loistava

Tarkistettu asiakas

Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice and quiet
Overall good stay...just need to spray for bugs a bit....otherwise clean rooms nice and quiet...also maybe think about more pillows and/or better more fluffy pillows.
Yöpyi 1 yön elokuussa 2023
AlexP vastasi 29.8.2023
Thank you for taking the time to let us know how we are doing. We are happy to hear that you found our place nice and quiet and you had an enjoyable stay. We appreciate your feedback.

8/10 Hyvä

Norman Blake

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice place, rock hard bed
Bed was uncomfortable and easy too hard
Yöpyi 2 yötä toukokuussa 2023
AlexP vastasi 22.5.2023
We are glad that you enjoyed your stay with us. We appreciate your feedback. Thank you.

10/10 Loistava

Quinton

Huonoa: Majoituspaikan kunto ja tilat ja huoneen mukavuus
ABI hotel
I stayed for one night. It was so-so the room had a smell so did the hallway. The bed slept terrible and it's really really outdated.
Yöpyi 1 yön huhtikuussa 2023
AlexP vastasi 29.4.2023
Thank you for staying with us. We appreciate your feedback.

2/10 Hirveä

Mercy

Matkusti pienten lasten kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was disgusting. The carpet was damp and dirty. Every time I stepped on the carpet I felt how dirty it was. The room also smelled like cat urine. I barely was able to sleep because of the bad smell and uncomfortable pillows. And to top it off, I saw a roach roaming around the sink at 3 am. Also, the nightstand had a big white streak on the side. It looked like semen that has not been cleaned off. Overall, I would never come back to this place. It was disgusting. I can’t comment on the continental breakfast because I refused to eat there. Thank you but no thank you.
Yöpyi 2 yötä huhtikuussa 2023
AlexP vastasi 27.4.2023
Sorry for the inconvenience. We appreciate your feedback. Thank you.

8/10 Hyvä

Rachel

Yöpyi 1 yön huhtikuussa 2023

2/10 Hirveä

Yvette

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Do not recommend
There were dead roaches under the bed, old food, and bugs of which I am unable to identify. It was very dirty. We even did the upgraded rooms. They did return our money and without a question. Would not stay.
Yöpyi 1 yön huhtikuussa 2023
AlexP vastasi 17.4.2023
Sorry for the inconvenience Yvette. We appreciate your feedback.

2/10 Hirveä

Larry

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön huhtikuussa 2023

10/10 Loistava

Anthony

Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was extremely quiet and I had a very restful stay.
Yöpyi 4 yötä huhtikuussa 2023
AlexP vastasi 14.4.2023
We are glad to hear that you had a restful stay with us. We appreciate your feedback. Thank you.

8/10 Hyvä

Paula

Liikematkailija
Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön maaliskuussa 2023

10/10 Loistava

JEFF

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Was skeptical but it was great
Was very skeptical after reading the reviews. I had already booked and almost canceled because of the reviews. However, I found that it was recently remodeled, and very clean and the staff was very friendly and courteous. I would stay again.
Yöpyi 2 yötä maaliskuussa 2023
AlexP vastasi 4.4.2023
Thank you Jeff for your kind words. We are thrilled that you enjoyed your stay. We appreciate your feedback.

10/10 Loistava

Lourdes

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
This is a great budget option in Brenham. Friendly staff, quiet, near downtown dining, plenty of hot water. Clean, comfortable, well-lit, safe. If you are looking for a boutique hotel, this is not it. We enjoyed two nights here, having come to the area for a bicycling event nearby. Totally recommend.
AlexP vastasi 28.3.2023
Lourdes, we are so glad to hear that enjoyed your 2 days stay. Thrilled to hear that you had a comfortable and enjoyable time with us. We really appreciate your feedback.

8/10 Hyvä

Stephen

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Spacious room comfy bed very quiet and relaxing.
Yöpyi 2 yötä maaliskuussa 2023
AlexP vastasi 27.3.2023
We are glad that you enjoyed your stay with us. Happy to hear that it was comfortable and relaxing. We appreciate your feedback.

4/10 Huono

Rosie

Liikematkailija
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Horribly misleading rooms
I guess you get what you pay for. The pictures on the website show an updated facility. New bright up to date rooms. NOPE! not the case, unless I got the raw in of the deal. The lobby is a sure distraction for what is about to come, at least in my experience. I believe it was room 307, as you entered i was thrown back into the '70's, but stayed positive. The room smelt musty, furniture was old as dirt, it really looked like an hourly motel room or where porn is shot. I was a bit skeptical to use toilet. Needless to say, we left after 3 hours. Would never return.
Yöpyi 1 yön maaliskuussa 2023
AlexP vastasi 27.3.2023
Sincere apologies for the inconvenience. We appreciate your feedback. Thank you.

6/10 OK

Barry

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
This property is old and tired. Bed was very uncomfortable, Grout in bathtub had mold, just generally overall worn out. The rooms in this property just need to be gutted and remodeled. The one positive note was the A/C, it worked great.
Yöpyi 2 yötä maaliskuussa 2023
AlexP vastasi 27.3.2023
Sincere apologies for the inconvenience. We appreciate you enjoyed your bed. We will work onto things brought to our attention. We appreciate your feedback.

4/10 Huono

Jessica

Matkusti ryhmän kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Dirty, old, and run down. Renovated but not the best.
Yöpyi 1 yön maaliskuussa 2023
AlexP vastasi 26.3.2023
Sorry for the inconvenience. We appreciate your feedback.