Brent Hotellit

”The rooms are updated and clean. The staff is helpful and friendly. We had two lamps not working when we checked in. We alerted the front desk and he came and fixed them right away. The house keeping service came by and offered us fresh towels etc. We requested a non-smoking room overlooking Garrison Avenue, and that is what we got. It is walking distance from dowtown Ft. Smith. This is a great hotel for the price.”

”The hotel itself was very clean inside and decent. The problems really started with the outside there were broken glass beer bottles surrounding the property on their sidewalks outside of their pool area. The person who checked me in was great. One of the main issues was a constant banging from the floor above me and I do not believe it was another guest but something related to the elevator system or anything else with the property but it made it so bad that you couldn't sleep. Never had this...

”Room was not cleaned and elevators were not working properly. ”

”The room was nasty, the shower was dirty, pretty sure there was crap on the side of my toilet, not to mention all the problems had while trying to check in. Will not be going back here!”

”Absolutely ”

”Dated. Looks like a room you would take a hooker to. It did not even have USB plug-ins. They didn’t even have half-and-half for the coffee! When we checked in and asked the lady at the counter how she was doing she said bored! While we were in our room we heard Glass shattering loudly outside. When I went outside it was a sconce light that had fallen from above the archway right next to a vehicle! I told the staff about it and they semi-swept it up but wh the vehicle left it crushed a lot of...

”It was great”

”It was a nice place to get some rest on a long drive.”

”This hotel was the nicest in this area. Great breakfast every morni g, but the pool has been closed for YEARS :(”

”The staff doesn’t honor your price on Expedia. They only give one card which is abnormal. The room is clean and has nice amenities. However, the toilet was very small and any man would have problems with it.”

”Yes property welcomed pets overall cleaness and great breakfast ”

”They were rude at check-in.There were cockroaches all over the room.\nNo towels no nothing nasty bed sheets had to ask for towels and they was dirty i went to the store and bought my own very poor place to stay”

”Do not stay here. The place is in need of a complete remodel or torn down and started over. Carpet was frayed and dirty, furniture all chipped & worn. Bedspread had cigarette burn holes in it. Staff was not friendly or helpful. If we had not been completely exhausted from traveling I would have demanded my money back & gone elsewhere.”

”Nice clean rooms and courteous staff”

”bed bugs in minr and coworkers room”