Broad Run Hotellit

”The complex is not maintained in the slightest. The building is quite old. You can tell it has not been upgraded in a LONG time. The stairs to get to the second floor are a safety hazard and must have work done to them along with the rest of the building. The rooms smell old and musty. I had to go to Walgreens to buy air fresheners. This building has to be shut down until proper safety measures are taken. Do not trust the pictures you see. That is my warning to you.”

”Nice, clean hotel. We were there for a concert and definitely think we paid premium for our 1 night stay. We ended up with an accessible room which I would assume is why it was so big-lots of space in the bedroom area and seemed like a huge bathroom for a hotel. The beds were kind of squeaky and I didn’t think super comfy, but didn’t sleep poorly or anything. Comfy, numerous pillows. I liked that they have shampoo, conditioner, body wash and lotion there for you. Breakfast the the usual hotel...

”Asked for late checkout for next morning. I called front desk from room the night before. Spoke with front desk who confirmed we could have a 1 hour later checkout. Next morning, we had someone knocking on our door at exactly time of normal checkout, which we told them we had late checkout. We then had someone knock on our door 3 more times after that in which we told them exactly same thing. Very frustrating after continuously informing them of late checkout and then staff ignoring this and...

”Excellent shuttle service.”

”Clean rooms, comfortable bed and friendly staff.”

”Stayed one night while in town for a concert. Nice hotel: clean, well-maintained, nice room, particularly nice bathroom. Staff polite and helpful. Would stay again.”

”Bartender and front desk personnel very helpful and friendly”

”The room its self was a little dirty…. But the staff was very nice, the hot tub and area around was very clean, and the breakfast was really tasty. I would definitely stay again”

”Check in was quick and easy. All the staff I dealt with were friendly and helpful. Had lunch in the restaurant and service and food was great. Room was clean comfortable and quiet. Only issue we had was the card reader going in and out of the parking garage. Didn’t like my cards. Tried reprogramming them a couple of times but they just didn’t work. Staff was accommodating getting us in and out. Would definitely stay there again if we are in the area.”

”Time to update this facility it's very dated and it's showing”

”Third time staying at property, perfect for us!”

”The room was clean,staff”

”for one night it was excellent....night and daytime counter help was great...nooo complaints”

”Good value for your money. Very friendly and accomodating staff at the hotel. Room was clean and spacious. ”

”Very clean and staff were helpful. Could have more choices for breakfast. No bananas, lol.”

”The room was clean and the breakfast room had a good variety of offerings. The staff was pleasant as well.”

”Staff was friendly, specious room, we only stayed for one night but it was just what we needed to relax on a work trip.”

”A mediocre property. Lousy self serve breakfast and the in room coffee maker didn't work (broken).”