We had a great stay, the house was spacious and had all the amenities listed. The kitchen and bathrooms were stocked well! Several towels available for the hot tub and great amount of seating inside and out for dining and lounging.
Two complaints, the hot tub was cloudy water and one person pulled out “wet lint/gunk” by two handfuls. We all got out and never got back in! We didn’t call the manager because it was towards the end of our stay. We had only used the hot tub once before and were clean when we entered. I don’t see how it could have been cleaned and refilled between guests or no one had stayed recently and it needed more chemicals. Either way, it was gross and disappointing. Number two, it was pollen season so there was yellow dusting of pollen on EVERYTHING outside, it wasn’t cleaned off before our arrival. We would have been happy to maintain but wish the outside patio would have had covers on them or cleaned before our checkin.
We did have an issue getting the fireplace on but mgt came out immediately and were super helpful. Again, we didn’t bring up the hot tub bc it was almost the end of our stay. They were helpful so I am sure they would be if we asked. Would rent here again, but would check things better and speak up at the beginning!