Brookfield Hotellit

”Convenient location.”

”Lovely rooms and decor. Very thoughfu touches, including water in the rooms and snacks. Breakfast was very nice with a good variety. The host was so accomodating. ”

”A quaint quiet place to stay. Pretty much self serve, lots of charm.”

”Not a bad place to stay when compared to some of the other choices in the area. My only complaints are that I arrived at 11:00 am and room wasn’t ready until 1:00 pm, and the bed was very hard not very comfortable. Other than that I would recommend it , if you’re looking for a reasonably priced place to stay in the Sturbridge, Ma. Area”

”My family and I stayed here while visiting family in Monson. It was very convenient and safe. We were greeted with smiling faces upon our arrival. The staff were very accommodating and such a joy to interact with. The rooms were very clean and spacious. The breakfast was served hot every morning with a variety of options for my hungry teens. The pool was great on a couple rainy days. I would definitely stay here again and highly recommend this particular location based on the staff alone....

”The staff at front desk were rude! I have been trying to get in touch with a supervisor from this property for over a week now! I paid the full bill for the stay in Expedia and Fairfield Auburn charged me AGAIN for the room and is now refusing to refund my money. On top of all of that, Expedia is refusing to assist. I will NEVER use Expedia and and I will NEVER stay at another Fairfield Inn. Your customer service is pathetic.”

”Not clear”

”An unexpected gem close to business in Worcester. Nice decor and clean. Helpful and friendly staff. Great restaurant on site - also open for dinner. Free parking on site. Excellent value.”

”good”

”We requested a room with handicap access. What we got was anything but. The room was at the end of a very long hallway, a distance that was nearly impossible for the handicapped individual.”

”Enjoyed the room with kitchen. Staff were very helpful and friendly. Enjoyed the 24hr. Coffee. Only disappointed was paying $398 for one night because the band Journey was in town. Booked the room 6 months in advance. Same room goes around $209”

”The staff had no clue where things were the breakfast was messy juice machine broken coffee machine also they had a pot of crappy coffee.there pool was down and that is why I chose this spot.was told it hasn't worked in years.managment were rude.i never used this site to travel and I'm not very happy at all with my very expensive trip.the hotel was old and rundown the outside wasn't kept up the TV had 26 channels and half were blurry.i would like to know why you have this place as an option it...

”Estaba sucia la habitación, y rotas las sabanas, no habia electricidad, y por eso no funcionó el aire acondicionado, ni agua caliente. Tuve que cancelar la reservacion que tenia para la siguente noche. Le daría 0 estrellas.”

”Staff was very friendly and helpful.”

”Large room, comfortable king size bed. Ac/ heat and hot water great. Dated, worn out furnishing, chairs and pillows. Room odors...”

”Bar closes early and isn't open on Sunday. 110 Grill also closes early. Hotel is very nice but quite a few homeless people outside. Not the best neighborhood to walk in.”

”No soap in our shower. Stayed overnight quickly so didn't really allocate time to ask for some, but we really shouldn't have to do that at all.”