Brookfield Hotellit

”Host seemed annoyed that we reserved through Expedia. There were only two couples staying in the place and she stuck us both upstairs next to each other. We asked if another room was available but she said that because we reserved through Expedia she couldn’t switch our room. Didn’t make much sense. The place has a lot of character, but we wish the owner was more friendly/welcoming. Also, food was mediocre. It has been much better in past visits here. It’s like we were an annoyance to her this...

”Clean quite and friendly staff! Would recommend to anyone looking for a good price on a place to stay.”

”Super clean, modern, and comfy. Host communicated warmly and timely. Bathroom had everything we needed and not the super cheesy stuff 👌Kitchenette was great too. The only thing I would complain about was that it’s sits on a busier street. Not crazy busy, but if you don’t like the sounds of cars driving by, it can be annoying. I travel with ear muffs and they were needed. But did not hear any other guests which was great!”

”Courteous staff, room was clean. Convenient for our trip”

”We really enjoyed our stay. The rooms were cozy and had many nice touches. The property is lovingly decorated. It was fun staying in this classic New England hotel. Thanks to the owner and innkeepers! ”

”Great indoor pool area !”

”We had a very nice room. We were given a free upgrade. Staff was very accommodating. Property is right in the center of town within walking distance of restaurants, shops, the lake and X-country skiing. We had a great time.”

”You want to feel like you’re at home? This is the place. Inn keeper knew who I was when I walked in the door and that was customer service approach thru our stay. We went to Stone mountain arts center for concert, had apps in bar prior.. we were welcomed back to the inn and questioned with how was the concert as we closed out our night back at bar. Breakfast staff at Lindsay’s was quick with the coffee and food was Amazing!!! Home cooked meal- fresh! Inn keeper saw us after breakfast and...

”Carriage House was very nice and comfortable. ”

”Room was good, had a weird smell, staff was great. Breakfast was good.”

”Amazing place with great amenities like a game area, outside patio with a nice fire, and snacks/drinks in the room. Easy to get to the slopes too. ”

”Clean and comfortable.”

”Great staff, super clean rooms and pool area was well kept. ”

”We had a great stay overall. The room was clean and well maintained, and the staff was friendly and welcoming. Breakfast was your typical continental selection—nothing fancy, but perfectly fine. I especially enjoyed having access to the pool. One thing to note is that the carpeted area around the pool tends to stay wet, which is understandable but something to be aware of. Unfortunately, the sauna was not working during our stay. It snowed while we were there, and the parking lot was cleared...

”Clean rooms, kind and helpful staff”

”The room was very spacious and bright, with a gas fireplace and sitting area in front of it. The chairs in the seating area were a bit uncomfortable, saggy, so one night we watched the small tv in bed. The beds and bedding were very comfortable. Great water pressure in the shower and the whole room was very clean. The mini fridge had a freezer which was appreciated for our freezer packs. The ice machine in the breakfast area is not for coolers. The pool was not open, which was a drawback. The...

”The inn itself was nice and met our needs. I especially appreciated the grab-and-go breakfast — it was convenient and well organized. The location is excellent and close to everything we wanted to do. However, our check-in experience could have been smoother. We arrived about two hours early and were asked to return at 4 PM. When we came back, there was a long line and it took about 35–40 minutes to check in. The staff seemed overwhelmed due to the busy school vacation week. We were also...

”The entire hotel has been neglected and running at minimal cost. The pool was closed with no intention of opening during our three night stay. Ice machines broken and coffee machine. Breakfast was minimal with no bagels, fruit, even bowls for cereals. The elevators inspection date was overdue almost one year. I asked multiple times to speak with the manager regarding the pool being closed since that was reason I booked there. We were multiple families with eight children between us. She was...