Sisäänkäynti

Arvostelut: Hotel Hubert Grand Place

4 out of 5
Hotel Hubert Grand Place
Rue d'Arenberg 18, Brussels

Arvostelut

9,2

Upea

Arvosana 10 - Loistava. 783 kautta 1155 arvostelua" "
Arvosana 8 - Hyvä. 264 kautta 1155 arvostelua" "
Arvosana 6 - OK. 62 kautta 1155 arvostelua" "
Arvosana 4 - Huono. 30 kautta 1155 arvostelua" "
Arvosana 2 - Hirveä. 16 kautta 1155 arvostelua" "

9,2/10

Siisteys

9,4/10

Henkilökunta ja palvelu

9,0/10

Palvelut/mukavuudet

9,0/10

Majoituspaikan kunto ja tilat

9,2/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Susanna

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great location with good vibes
We had a great stay. The hotel is located nearby the attractions in the city center and train station is within 5 min walking distance. The hotel decoration is unique and has good vibes.
Yöpyi 3 yötä lokakuussa 2023
Mr. Hubert vastasi 23.10.2023
Hi Susanna,I would like to thank you for this review.I am delighted to hear that you enjoyed our central location, just a short walk from the city's main attractions and the train station. It's great to know that our unique decoration and atmosphere contributed to a positive experience during your stay.I look forward to welcoming you back on future visits. Kindest regards,

8/10 Hyvä

Vahur

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Erinomainen sijainti. Pientä korjausa tarvitaan vessassa
Yöpyi 2 yötä heinäkuussa 2023
Mr. Hubert vastasi 10.7.2023
Hei VahurKiitos arvostelustasi.Pahoittelut, että vessa olisi kaivannut pientä korjausta. Otamme palautteen käsittelyyn ja teemme tarvittavat korjaukset. Henkilökunnallemme voi toki myös heti ilmoittaa epäkohdista, jotta voimme välittömästi ratkaista kaikki ongelmat.Ilahduttavaa, että pidit hotellini sijainnista, josta onkin esimerkiksi vain muutaman minuutin kävelymatka Brysselin kuuluisalle Grand Place -aukiolle. Loistavaa, että tiimini tarjosi hyvää palvelua. Välitän kivat terveiset eteenpäin heille.Kiitos vierailustasi ja nähdäänhän toistekin,Mr. Hubert

6/10 OK

Katri

Yöpyi 1 yön huhtikuussa 2023
Mr. Hubert vastasi 15.5.2023
Dear Katri,Thanks very much for your feedback.I am sorry your stay was not as enjoyable as we would have liked.However, I would be interested in knowing how we could have improved on your time with us.I do hope that we have the pleasure of welcoming you back in the future. Cheers,Mr. Hubert

10/10 Loistava

Tiina

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2022
Mr. Hubert vastasi 7.10.2022
Dear Tiina,Many thanks for this high rating.I am glad we were able to meet all your requirementsThank you again.Best regards,Mr. Hubert

8/10 Hyvä

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice hotel!
Yöpyi 1 yön lokakuussa 2021
Mr. Hubert vastasi 2.11.2021
Hi there, Thank you for positively reviewing your recent stay. Your satisfaction is always the top priority, and it's great to know that you enjoyed your stay here. I look forward to welcoming you back in the future. Cheers, Mr. Hubert

8/10 Hyvä

Jarmo

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great location
Locations is great. Breakfast served at an external restaurant and it's vegetarian only.
Yöpyi 3 yötä syyskuussa 2021
Mr. Hubert vastasi 27.9.2021
Dear Jarmo, Thank you for this great review. We are delighted to read that your time with us was pleasant but regret that you experienced issues with your bathroom. We do wish that you had told us a bit more regarding the problem you had. I look forward to welcoming you back in the future. Best wishes, Mr. Hubert

8/10 Hyvä

Jarmo

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good value
Nice place, very good location. Room facing the courtyard was quite noisy.
Yöpyi 2 yötä syyskuussa 2021
Mr. Hubert vastasi 2.10.2021
Dear Jarmo, Many thanks for your feedback. I aim to make every experience with us memorable, so it is very rewarding to receive your message of satisfaction. Thank you for highlighting our convenient location. I'm truly sorry that you were disturbed, all the rooms are double glazed, please come and ask us if you have any concerns at all when you're here and we'll find the right solution. I hope to welcome you back in the future! Best wishes, Mr. Hubert

10/10 Loistava

Paramjit

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel was great! Clean, close to the main areas but still far enough that it was nice and calm at night. There is only one thing that wasn't great, the noise of the water from the floor above me. I could hear the pipes when even ever the top floor was using the bathroom. Maybe some sound proofing for the bathroom. Otherwise I loved the hotel.
Yöpyi 8 yötä toukokuussa 2024
Mr. Hubert vastasi 28.5.2024
Hi there,Thanks for sharing the impressions of your stay with me.It brings me joy to hear that you found the hotel to be impeccably clean and well-situated for tranquility yet convenient access to the city's main attractions. I'm also glad that the balance between peace and proximity contributed to the enjoyment of your stay. Regarding the noise from the water pipes you mentioned, please accept my sincere apologies for the disturbance. My hotel takes the comfort of our guests seriously, and while the building's infrastructure sometimes presents challenges, I am actively seeking ways to minimize any inconvenience and enhance the tranquility of each guest's stay.I hope to welcome you back. Best wishes,Mr. Hubert

10/10 Loistava

Diana

Hyvää: Palvelut/mukavuudet
Best hotel, fair price!
Yöpyi 1 yön toukokuussa 2024
Mr. Hubert vastasi 28.5.2024
Hello Diana,I'm delighted you took the time to share your experience at Hotel Hubert, Grand Place.It's wonderful to hear that you like my hotel and consider the pricing fair. My hosts and I strive to offer a unique and enjoyable experience to all our guests and I'm glad to see this reflected in your feedback.I look forward to seeing you again. Best wishes,Mr. Hubert

6/10 OK

Cheng

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Facilities a bit dated. Hotel room was fairly large but amenities were lacking. Smart TV dated. Noise from the street was pretty loud. Staff were nice and the shared areas at the entrance was fairly comfortable but the room and amenities left a lot to be desired.
Yöpyi 3 yötä toukokuussa 2024

10/10 Loistava

Carlos, EL PASO

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything perfect
Yöpyi 1 yön toukokuussa 2024
Mr. Hubert vastasi 28.5.2024
Dear Carlos,I appreciate that you took the time to review your recent stay.My hosts and I always aim to deliver the best experience possible to all our guests and are ready to assist at any time. Therefore I am more than happy to know they were living up to their reputation and will be sure to pass on your kind words to them.I look forward to welcoming you for another pleasant stay. Best wishes,Mr. Hubert

10/10 Loistava

Jpablo

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excelente ubicación y limpieza
Yöpyi 2 yötä toukokuussa 2024
Mr. Hubert vastasi 21.5.2024
Estimado Pablo,Es para mí una gran satisfacción leer su valoración tan positiva.Nos complace haberle podido otorgar una grata experiencia en nuestro alojamiento y que nos haya dado por ello la máxima puntuación, cosa que le agradecemos.Por otro lado, agradecemos que destaque nuestro buen servicio y nos alegramos de saber que todo estuvo a su gusto.Con la satisfacción del trabajo bien hecho, nos despedimos animándole a regresar en un futuro próximo. Saludos cordiales.Mr. Hubert

8/10 Hyvä

Wendy

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great experience all around. Would stay there again.
Yöpyi 3 yötä toukokuussa 2024
Mr. Hubert vastasi 21.5.2024
Hi Wendy,I would like to thank you for this review.It's wonderful to hear that you had a great experience at Hotel Hubert, Grand Place and that you would consider returning. My hosts and I strive to create a memorable stay for each guest, and it's heartening to know when we've succeeded.I look forward to welcoming you back. Take care,Mr. Hubert

10/10 Loistava

Anne

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff members are excellent! Helpful, kind, and pleasant.
Yöpyi 2 yötä toukokuussa 2024
Mr. Hubert vastasi 18.5.2024
Hi Anne,I would like to thank you for this review.I'm thrilled to hear that my hosts made such a positive impression with their assistance and kindness. It's fantastic to know that their dedication to guest satisfaction is being noticed and appreciated. My team strives to create a hospitable and welcoming atmosphere, making everyone feel right at home, so your compliments are especially rewarding.I look forward to welcoming you back. Best wishes,Mr. Hubert

10/10 Loistava

Jonny

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Met vriendelijke groet van het hele team, vastasi 18.5.2024
Beste Jonny,Bedankt voor uw positieve beoordeling.Bedankt om even te laten weten dat u een aangenaam verblijf had bij ons en dat alle voorzieningen volledig naar wens waren.Ik kijk alvast uit naar uw volgende bezoek aan Hotel Hubert - Grand Place.Met vriendelijke groet van het hele team,

10/10 Loistava

Gary

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Cool property and very eco friendly.
Yöpyi 2 yötä toukokuussa 2024
Manager vastasi 18.5.2024
Hello Gary,I'm delighted to hear about your experience at my hotel.It's wonderful to know that my hotel's commitment to sustainability made a positive impression on you. My team and I are deeply dedicated to environmental stewardship, including water preservation efforts by providing housekeeping services upon request. I'm thrilled that you found the property to be both cool and eco-friendly, as these are qualities we strive to maintain consistently throughout the hotel experience.I look forward to welcoming you back for another pleasant stay at Hotel Hubert, Grand Place. Cheers,

6/10 OK

Julie

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
There was a stale smell to the room
Yöpyi 1 yön toukokuussa 2024
Mr. Hubert vastasi 18.5.2024
Hi Julie,I appreciate you taking the time to review your stay.It's disheartening to hear that your room had a stale odour. My hosts and I prioritize the comfort and satisfaction of our guests, and I'm truly sorry for this inconvenience. Please rest assured that we attend to the cleanliness of our rooms with utmost care and have reinforced our cleaning procedures, especially focusing on frequently touched surfaces. I will personally address this with my housekeeping team to ensure that it is an isolated issue that is corrected moving forward. Should you choose to stay with us again, I would encourage you to reach out to my hosts during your visit so we can ensure your experience is nothing but pleasant.We hope to have the opportunity to welcome you back for a more enjoyable experience, Cheers,Mr. Hubert

10/10 Loistava

Rina

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent! The property well kept. The amenities superb. The staff with great customer service. They offer free coffee, fruits and some treats by the reception station. Truly worth your stay.
Yöpyi 1 yön toukokuussa 2024
Manager vastasi 14.5.2024
Hello Rina,Thank you for taking the time to share your experience at Hotel Hubert, Grand Place.I'm delighted to hear that you found the property well-maintained and the amenities to your liking. It’s wonderful that my hosts made such a positive impression with their service. Ensuring that all guests have a variety of comforts, such as complimentary coffee and treats at the reception, is a priority for me, and I'm glad you enjoyed these small gestures that make a stay special.I look forward to welcoming you back to Hotel Hubert, Grand Place for another splendid visit. Cheers,

10/10 Loistava

Samuel

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Convieniience and security
Yöpyi 2 yötä toukokuussa 2024
Manager vastasi 18.5.2024
Hello Samuel,thank you for sharing your thoughts on your recent stay.I'm thrilled to know that you found our prime location ideal for your visit to Brussels and that you appreciated the high standard of service you received at Hotel Hubert - Grand Place.It is also great to read that you appreciated the convenience and security of the establishment. My team strives to ensure that all my guests have a seamless and safe experience, from the self-check-in kiosks to the secure elevator access limited to your floor only. Moreover, I take pride in the measures we've implemented for the well-being of my guests, such as contactless payment options and rigorous cleaning protocols for peace of mind.I look forward to the pleasure of welcoming you back. Cheers,

8/10 Hyvä

Lisa

Yöpyi 3 yötä toukokuussa 2024

6/10 OK

Emily

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Central location make get around very easy
Yöpyi 1 yön huhtikuussa 2024
Manager vastasi 14.5.2024
Hi Emily,I appreciate you taking the time to review your stay.It is great to know that you appreciated our location. Being just steps away from the downtown attractions, shopping, and public transport makes it easy to have an enjoyable stay in Brussels.Please don't hesitate to share any suggestions or comments you may have to make sure your next visit gets the perfect mark.I do hope that we have the pleasure of welcoming you back. Wishing you all the best,

6/10 OK

Nicholas Charles

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
No drawers in the room, very bizarre. There is one clothes rail with eight hangers, for anything else you need to keep it in your case. The sink plug didn't work so water just drained away when trying to use it. The shower should have had two screens but only one watt present, consequently when you used it water went all over the bathroom floor. Room service want very good, leaving dirty cups in the room. We went out one day and came back at five in the evening to find the room hadn't been cleaned, we didn't report it but fifteen minutes later a chamber maid knocked on the door asking to clean the room! It's all very bizarre. The rooms are small. On the plus side it's very close to the main tourist attractions and the station
Yöpyi 5 yötä toukokuussa 2024
Mr. Hubert vastasi 13.5.2024
Hi Nicholas,Thanks for taking the time to share your review.It's wonderful to hear that our location served you well for your visit to the city's attractions and transport connections. I'm glad you found this aspect of your stay convenient. Our design is indeed modern with an open closet concept and a limited number of hangers, catering to the needs of a short stay and maintaining a spacious feel. If guests require additional storage, my hosts are always ready to assist. I apologize for the inconvenience with the sink plug and the shower screen; I'll make sure to have these looked into to prevent future occurrences. The housekeeping service is provided upon request, as part of our commitment to environmental conservation, and I regret any misunderstanding this may have caused during your stay. I aim to provide guests with the best experience possible and truly appreciate your feedback.My team and I hope that we will have the chance to welcome you back on another occasion. Cheers,Mr. Hubert

6/10 OK

Bobby

Hyvää: Siisteys ja henkilökunta ja palvelu
Cost quiet rooms, perhaps a bit too tiny
Yöpyi 1 yön huhtikuussa 2024
Mr. Hubert vastasi 13.5.2024
Hello Bobby,I appreciate you taking the time to share your feedback.I'm glad to hear that you enjoyed the tranquility of your accommodations; it's wonderful to know this was a highlight of your stay. Our hotel offers a variety of room layouts, and while each is designed to maximize comfort and functionality, I recognize that preferences for space can vary. For future visits, please do not hesitate to let us know of any requirements. My hosts are always ready to assist with finding a room that best suits your needs.I look forward to the opportunity of welcoming you back to Hotel Hubert, Grand Place.Cheers,Mr. Hubert

8/10 Hyvä

Michel

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great hotel in wonderful location. Really enjoyed the room and bed was super comfy. Thank you.
Yöpyi 3 yötä toukokuussa 2024
Mr. Hubert vastasi 6.5.2024
Dear Michel,I appreciate that you took the time to review your recent stay.It's delightful to hear that the comfort of your room met your expectations and that you found the bedding to your liking.Your enjoyment of the hotel's prime location is also much appreciated; it's wonderful to know that the convenience added to your positive experience.I look forward to welcoming you back. Best wishes,Mr. Hubert

6/10 OK

HAI

Matkusti kumppanin kanssa
Hyvää: Siisteys
The location is good however it is noisy so I could not sleep well.
Yöpyi 5 yötä huhtikuussa 2024
Mr. Hubert vastasi 13.5.2024
Hi Hai,Thanks for this feedback on your recent stay.I'm pleased to hear that you found the location of my hotel to your liking, as it is indeed a stone's throw away from many of the city's attractions and amenities. I understand, however, that you experienced some disturbances during your stay. My hotel is situated in a bustling area of Brussels, which can sometimes contribute to external noise. I am sorry for any inconvenience this may have caused you. I assure you that my hosts are dedicated to ensuring our guests have a comfortable stay, and we have taken measures such as double-glazed windows to minimize any external noise. Should you stay with us again, please feel free to request a room that may be located in a quieter part of the hotel, and my hosts will do their utmost to accommodate your preference.I hope to welcome you back to a more peaceful experience in the future,Cheers,Mr. Hubert

10/10 Loistava

giuseppe

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä huhtikuussa 2024
Manager vastasi 5.5.2024
Dear Giuseppe,I appreciate that you took the time to review your recent stay.I am glad we were able to meet all your requirements and that you had an excellent experience at the Hotel Hubert - Grand Place.I look forward to welcoming you back in the future.Kind regards,

10/10 Loistava

Janeth, Miami

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Verify friendly staff clean very good
Yöpyi 3 yötä huhtikuussa 2024
Manager vastasi 5.5.2024
Hi Janeth,I would like to thank you for this kind review.I am thrilled to hear that our exceptional team made a difference during your stay, and that you appreciated their helpfulness and friendly service. It's also great to know that you found your room to be impeccably clean and well-maintained, with all the necessary amenities.I look forward to the pleasure of seeing you again in the future. All the best,

10/10 Loistava

david

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Close to nearby attractions.
Yöpyi 2 yötä huhtikuussa 2024
Manager vastasi 5.5.2024
Dear David,I appreciate that you took the time to review your recent stay.I'm happy that we catered to all your needs and requirements and that our location was a real standout for you.I look forward to seeing you again soon.Best regards,

8/10 Hyvä

Nathan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä huhtikuussa 2024
Manager vastasi 5.5.2024
Beste Nathan,Het was een plezier u te mogen verwelkomen, leuk dat uw verblijf helemaal naar wens is verlopen.Het verheugt mij te lezen dat u heeft genoten van een aangenaam verblijf in mijn hotel. Wat leuk dat u de gastvrije service als een pluspunt aanhaalt. De tevredenheid van mijn gasten is namelijk mijn topprioriteit!Ik kijk alvast uit naar uw volgende bezoek aan Hotel Hubert - Grand Place.Met vriendelijke groet van het hele team,

10/10 Loistava

manuel alejandro

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Muy bonito hotel
Yöpyi 1 yön huhtikuussa 2024
Manager vastasi 5.5.2024
Estimado Alejandro,Es para mí una gran satisfacción leer su valoración tan positiva.Me complace saber que ha encontrado el hotel a su gusto. Siempre es un placer recibir comentarios que resaltan la belleza y el encanto de nuestro establecimiento. Mis anfitriones y yo estamos dedicados a crear un ambiente acogedor y memorias duraderas para nuestros huéspedes. Espero que hayan disfrutado de todas las comodidades y que la ubicación céntrica haya contribuido a una experiencia inolvidable en Bruselas.Siempre buscamos maneras de mejorar y sus palabras nos motivan a continuar trabajando con pasión. Será un placer darle la bienvenida nuevamente y asegurarme de que su próxima estancia sea igual de agradable.Espero tener el placer de recibirlos otra vez en su próxima visita a la ciuda.Saludos cordiales,

10/10 Loistava

Carlos, Culiacan

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excelente ubicación
Yöpyi 1 yön huhtikuussa 2024
Mr. Hubert vastasi 30.4.2024
Estimado Carlos,Es para mí una gran satisfacción leer su valoración tan positiva.Nos complace haberle podido otorgar una grata experiencia en nuestro alojamiento y que nos haya dado por ello la máxima puntuación, cosa que le agradecemos.Por otro lado, agradecemos que destaque nuestro buen servicio y nos alegramos de saber que todo estuvo a su gusto.Con la satisfacción del trabajo bien hecho, me despido animándole a regresar en un futuro próximo. Saludos cordiales,Mr. Hubert

10/10 Loistava

ralph

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Conveniently located to train station, the Grand Place, restaurants and shopping. Had an intimate feel and some unusual benefits such as a fountain for filling water bottles with either still or fizzy water. If you pressed a button on the elevator there were colored lights and disco music. Comfortable rooms which included a safe and fridge. We stayed six nights and couldn't have been more pleased.
Yöpyi 6 yötä huhtikuussa 2024
Mr. Hubert vastasi 4.5.2024
Hi Ralph,Thanks for sharing your positive review.It's wonderful to learn that our prime location provided you with easy access to the train station, Grand Place, and the various dining and shopping venues. I'm also delighted that you appreciated the unique features of my hotel, including the water fountain that offers both still and sparkling options – it's a favorite among my eco-conscious guests. The colorful elevator experience is indeed a special touch designed to add a bit of unexpected fun to your day. The comfort and safety provided by the in-room amenities such as the safe and fridge are part of my commitment to ensuring a pleasant stay. It's gratifying to know that these details contributed to a satisfying six-night stay for you. My hosts and I are here to create an atmosphere that feels more like a home than a hotel, and it seems we've succeeded with your visit.I look forward to welcoming you for another pleasant stay. Best wishes,Mr. Hubert

8/10 Hyvä

Salvador

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Localizado al lado de la galeria royal & todo el centro ! Caminas a pie a todos los lugares ! Cerca de la estación central de bruselas ! Limpio y ordenado!
Yöpyi 2 yötä huhtikuussa 2024
Mr. Hubert vastasi 29.4.2024
Estimado Salvador,Es para mí una gran satisfacción leer su valoración tan positiva.Me alegra saber que la céntrica ubicación, junto a la galería real, y la cercanía a la estación central de Bruselas fueron de su agrado y contribuyeron a una estancia positiva. También es un placer para mí leer que encontró las instalaciones del hotel limpias y en orden, algo en lo que mis anfitriones y yo ponemos especial énfasis para garantizar el bienestar de nuestros huéspedes.Con la satisfacción del trabajo bien hecho, me despido animándole a regresar en un futuro próximo. Saludos cordiales,Mr. Hubert

10/10 Loistava

Daniela, Montreal

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very good service from all personnel. Very clean. Bathroom a bit awkward, shower door in front of the toilet. Location excellent.
Yöpyi 4 yötä huhtikuussa 2024
Mr. Hubert vastasi 25.4.2024
Hi Daniela,I appreciate you taking the time to review your stay.I'm thrilled to hear that the service provided by my hosts met your expectations and that you found the cleanliness to a high standard. It's also wonderful to know that our prime location contributed positively to your stay. Regarding the bathroom layout, I appreciate your feedback and understand that the design may have felt a bit unconventional. While the shower door placement is intended to maximize space, I recognize it may not suit everyone's preferences. Thank you for bringing this to my attention. Rest assured, I am always looking for ways to enhance guest comfort and your observations are invaluable.I do hope that we have the pleasure of welcoming you back in the future. Cheers,Mr. Hubert

10/10 Loistava

Vladislava

Matkusti perheen kanssa
Hyvää: Siisteys
Conveniently located to points of interest, within walking distance.
Yöpyi 1 yön huhtikuussa 2024
Mr. Hubert vastasi 25.4.2024
Hi Vladislava,I would like to thank you for this kind review.A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. It's a pleasure to know that you found our location convenient.I look forward to seeing you again. Best wishes,Mr. Hubert

8/10 Hyvä

Douglas

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good location near train and old town. Clean and quiet but room was cold.
Yöpyi 2 yötä huhtikuussa 2024
Mr. Hubert vastasi 25.4.2024
Hi Douglas,Thanks for taking the time to share your review.I'm delighted to hear that our central location was convenient for your visit to the train station and the historic old town. Cleanliness and tranquility are among my top priorities, so it's gratifying to know these aspects met your expectations. Regarding the temperature in your room, I apologize for any discomfort you may have experienced. The unique structure of the hotel presents challenges with air circulation, particularly in rooms facing the atrium. To ensure a warmer setting, my hosts can adjust the air conditioning to a more comfortable level upon request. If your travels bring you back, we'd be more than happy to ensure your room is pre-warmed prior to your arrival.I hope to see you again on a future occasion. Cheers,Mr. Hubert

8/10 Hyvä

Lois, Greenbrae

Yöpyi 3 yötä huhtikuussa 2024
Mr. Hubert vastasi 13.5.2024
Hi Lois,I would like to thank you for the rating of your recent stay.I'm delighted that you enjoyed your time at my hotel.Should there have been any aspects of your stay that did not meet your expectations, please do let me know. I strive for excellence and your feedback is valuable for continuous improvement.I look forward to the opportunity of welcoming you back in the future,Cheers,Mr. Hubert

10/10 Loistava

Raymond

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Es bien bueno
Yöpyi 3 yötä huhtikuussa 2024
Mr. Hubert vastasi 20.4.2024
Estimado Raymond,Muchas gracias por compartir su experiencia en Hotel Hubert, Grand Place.Me alegra saber que su estancia fue de su agrado. Mi equipo y yo nos esforzamos por ofrecer un ambiente acogedor y un servicio atento, así que es un placer ver que esto se refleja en sus comentarios. Espero que haya disfrutado de las comodidades de la habitación y de la ubicación privilegiada del hotel.Sería un honor darle la bienvenida nuevamente en su próxima visita a Bruselas. Saludos cordiales,Mr. Hubert

8/10 Hyvä

Christine

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys
Overall, it wasn't a bad stay but it wasn't the best either. Pros: -Hotel is very close to Le Grand Place and Brussels Centraal station -The staff is extremely nice and helpful -Lobby is welcoming with complementary Nespresso coffee -Easy to check in/out using kiosk Cons: -The standard double room I had was incredibly small; I would say it was smaller than the equivalent type of room at any hotel in Tokyo. -There were three flying moth-like insects in the room that I just couldn't kill so they annoyed me for four nights. -The walls of the room had weird stains on them and it made the rest of the room just feel dingy and dirty.
Yöpyi 4 yötä huhtikuussa 2024
Mr. Hubert vastasi 20.4.2024
Hi Christine,I appreciate you taking the time to review your stay.I'm thrilled to hear that my hotel's proximity to Le Grand Place and Brussels Centraal station added convenience to your visit and that my hosts made a lasting impression with their kindness and helpfulness. It's also great to know that the lobby provided a welcoming space with complimentary Nespresso coffee and that the check-in/out process was seamless for you. Regarding the size of the standard double room, I understand that space is at a premium in city center locations and I strive to make the best use of it to create a cozy yet functional environment for my guests. As for the unwanted winged visitors, I regret that they disturbed your stay. Please rest assured that I maintain high cleanliness standards and I'll look into this matter promptly. The stains you mentioned are not typical of my hotel's upkeep, and I will address this with my housekeeping team to ensure rooms meet my exacting standards.I do hope that we have the pleasure of welcoming you back in the future. Cheers,Mr. Hubert

10/10 Loistava

wesley

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Mr. Hubert vastasi 20.4.2024
Beste Wesley,Hartelijke dank voor deze enthousiaste beoordeling.Het verheugt mij te lezen dat u heeft genoten van een aangenaam verblijf in mijn hotel.Het was een plezier u te mogen ontvangen en hopelijk tot een volgende keer.Hartelijke groeten,Mr. Hubert

10/10 Loistava

RAJNEET

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This was an amazing hotel. Very clean and a unique hotel like no other. It was modern and fast to check in and out with self service option too. It is a must to stay at this hotel if you are staying in Brussels, the location is perfect near the bars, restaurants and shops, and train stations with only a few minutes walk. There is some great surprises at the hotel which were funny and very generous but I will leave that for you to find out. Me and my husband had an amazing stay for a city break for the first time. I would highly recommend this hotel it will not disappoint :) x thank you x
Yöpyi 3 yötä huhtikuussa 2024
Mr. Hubert vastasi 20.4.2024
Hi there,Thank you for this great review.I'm thrilled to hear that you found the hotel exceptionally clean and unique. It's wonderful that the modern touches and efficient self-service options contributed to a memorable city break for you and your husband. I appreciate your recognition of our perfect location, close to the vibrant scene of bars, restaurants, shops, and train stations, all just a short walk away. Your kind words are a testament to the dedication of my hosts to provide a welcoming and enjoyable atmosphere for all our guests. Thank you for recommending Hotel Hubert, Grand Place, and for leaving a bit of mystery for future guests to discover.I look forward to the opportunity to welcome you back to the hotel in the future,Cheers, Mr. Hubert,Mr. Hubert

10/10 Loistava

Utamika

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff and the atmosphere was welcoming. The room was really nice and comfortable. We stayed 2 nights. The location was walkable to many things.
Yöpyi 2 yötä huhtikuussa 2024
Mr. Hubert vastasi 15.4.2024
Hi Tamika,I would like to thank you for this review.I'm thrilled to hear that you found the ambiance of my hotel inviting and that your room provided the comfort you needed during your stay. It's also fantastic that you were able to take advantage of our central location to explore the surrounding attractions. My hosts and I strive to create a welcoming environment that feels like a home away from home, and it seems we've succeeded during your visit.I look forward to welcoming you back. Take care,Mr. Hubert

8/10 Hyvä

Arlene

Yöpyi 1 yön huhtikuussa 2024
Manager vastasi 4.5.2024
Beste Arlene,Wat leuk dat uw verblijf in het hotel geheel naar wens was.Het verheugt mij dat u een fijn verblijf heeft gehad.Het zou een genoegen zijn u in de toekomst nogmaals te mogen verwelkomen.Met vriendelijke groeten,

10/10 Loistava

Isaac

Yöpyi 2 yötä maaliskuussa 2024
Mr. Hubert vastasi 30.4.2024
Hi Isaac,Thanks for sharing your positive review.I am delighted to hear that you enjoyed your time with us.I look forward to welcoming you back. Best wishes,Mr. Hubert

10/10 Loistava

Hein

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Fijn hotel in het centrum van Brussel, vlakbij het centraal station en De Munt. Heel goede hotel gym.
Yöpyi 1 yön huhtikuussa 2024
Mr. Hubert vastasi 9.4.2024
Beste Hein,Bedankt voor uw fijne review.Het verheugt mij te horen dat de centrale ligging van het hotel en de nabijheid van het centraal station en De Munt aan uw verwachtingen hebben voldaan. Het is altijd een plezier om te vernemen dat onze fitnessruimte, met zijn industriële en vintage uitstraling, gewaardeerd wordt door onze gasten. Mijn hosts en ik streven ernaar om elke gast een comfortabele en gedenkwaardige ervaring te bieden.Ik kijk ernaar uit u in de toekomst opnieuw te mogen verwelkomen bij Hotel Hubert, Grand Place.Prettige dag,Mr. Hubert

10/10 Loistava

Stephane

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Hôtel très bien placé, le personnel est aimable, serviable, toujours à votre écoute. Nous avons adoré notre séjour dans cet établissement.
Yöpyi 3 yötä maaliskuussa 2024
Mr. Hubert vastasi 2.4.2024
Cher Stéphane,Je vous remercie pour cet excellent retour.C'est un plaisir de lire que l'emplacement de l'hôtel a répondu à vos attentes et que la convivialité et l'assistance de mes hôtes ont enrichi votre séjour.À bientôt !Mr. Hubert

10/10 Loistava

Catherine

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We loved the inviting character of the hotel. Everything was clean and the decor was interesting!
Yöpyi 1 yön maaliskuussa 2024
Mr. Hubert vastasi 8.4.2024
Hi Catherine,I would like to thank you for the rating of your recent stay.I'm thrilled to hear that the unique character of my hotel contributed to a warm atmosphere during your stay. My team strives to maintain high standards of cleanliness and I'm delighted to know this was evident throughout your visit. The decor is indeed a point of pride for us, carefully curated to ensure an engaging environment for all my guests.I look forward to welcoming you back. Take care,Mr. Hubert

8/10 Hyvä

Flavia

Yöpyi 1 yön maaliskuussa 2024
Manager vastasi 24.4.2024
Hi Flavia,I would like to thank you for the rating of your recent stay.I am delighted to hear that you enjoyed your time with us.I hope to have the pleasure of seeing you again in the future. Kind regards,

8/10 Hyvä

JOANNA

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Manager vastasi 31.3.2024
Beste Joanna,Hartelijk dank voor uw positieve beoordeling.Het verheugt mij te lezen dat u heeft genoten van een aangenaam verblijf in mijn hotel. Wat leuk dat u de gastvrije service als een pluspunt aanhaalt. De tevredenheid van mijn gasten is namelijk mijn topprioriteit!Prettige dag,

6/10 OK

Nichole

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Nice property. Great location. Very nice helpers but the rooms were HOT. Rooms inside have no windows to open
Yöpyi 1 yön maaliskuussa 2024
Mr. Hubert vastasi 29.3.2024
Hi Nichole,I appreciate you taking the time to review your stay.I'm delighted to hear that our location met your expectations and that you found my hosts to be very nice, they strive to make every guest feel at home. Regarding the temperature in the rooms, I understand that your comfort was compromised. The unique design of our hotel, with some rooms facing the atrium, does pose a challenge for ventilation. I regret that this aspect affected the enjoyment of your stay. For future visits, please let my hosts know of any discomfort, as they are always ready to assist with cooling solutions or a room change when possible.I do hope that we have the pleasure of welcoming you back. Cheers,Mr. Hubert