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Arvostelut: Anantara New York Palace Budapest - A Leading Hotel of the World

5 out of 5
Anantara New York Palace Budapest - A Leading Hotel of the World
Erzsebet Korut 9-11, Budapest

Arvostelut

9,4

Poikkeuksellisen hyvä

Arvosana 10 - Loistava. 749 kautta 1001 arvostelua" "
Arvosana 8 - Hyvä. 161 kautta 1001 arvostelua" "
Arvosana 6 - OK. 60 kautta 1001 arvostelua" "
Arvosana 4 - Huono. 16 kautta 1001 arvostelua" "
Arvosana 2 - Hirveä. 15 kautta 1001 arvostelua" "

9,4/10

Siisteys

9,4/10

Henkilökunta ja palvelu

9,2/10

Palvelut/mukavuudet

9,2/10

Majoituspaikan kunto ja tilat

9,2/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Jonne

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön elokuussa 2020

10/10 Loistava

Tarkistettu asiakas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Ystävällinen palvelu patasta. Ilmastointi vaikea säätää
Yöpyi 5 yötä elokuussa 2019

6/10 OK

Tarkistettu asiakas

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Majoituspaikan kunto ja tilat
Huone oli vaatimaton hotellin sisääntulotiloihin verrattuna. Likaiset tapetit ja repsottava tuuletusluukku katossa. Suihku oli katossa, ei lainkaan käsisuihkua. Sänky oli kuitenkin hyvä.
Yöpyi 3 yötä huhtikuussa 2019

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great experience
Excellent service and a good location near many restaurants. I did not use any public transportation because all places of interest were so close. Room was clean and the staff was very friendly, even a late checkout was arranged free of charge.
Yöpyi 2 yötä helmikuussa 2019

8/10 Hyvä

Markku

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä helmikuussa 2019

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 5 yötä marraskuussa 2018

8/10 Hyvä

Liisa

Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä marraskuussa 2018

10/10 Loistava

Juha, Helsinki, Finland

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Erinomainen
Erittäin hieno hotelli. Palvelu ja miljöö ensiluokkaista. Tilat siellä täällä hieman kulahtaneet mutta kokonaisuus erittäin hyvä.
Yöpyi 3 yötä lokakuussa 2018

10/10 Loistava

Elina

Vanhan ajan luksusta Budapestissa
Upea, siisti hotelli ja todella palvelualtis ja miellyttävä henkilökunta. Aamiainen luksusta. Spa-osasto tarvitsisi valaisua ja henkilökunta lisäkoulutusta.
Yöpyi 2 yötä heinäkuussa 2018
Orsolya Szlopp - Office Manager vastasi 27.9.2018
Dear Guest Elina, Thank you very much for your stay at the New York Palace and your review on Expedia. We are glad to hear that you truly enjoyed your stay. Thank you, in particular, for your positive comments regarding the beauty of the hotel and helpful staff. We hope to have the pleasure of welcoming you soon again at the New York Palace. Kind regards, Oliver Hutten - General Manage

10/10 Loistava

Jouni

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hintansa arvoinen.
Luksusta lomalla! Huippuhotelli. Ainoa miinus kunnollisen käsisuihkun puuttuminen huoneen pesutilasta. Mahtava aamiainen New York Cafesta erotetulla alueella. Ystävällinen ja avulias henkilökunta.
Yöpyi 5 yötä kesäkuussa 2018
Oliver Hutten vastasi 3.7.2018
Dear Guest Jouni, Thank you very much for your stay at the New York Palace and your review on expedia. We are glad to hear that you truly enjoyed your stay and your personal comments regarding the staff's attitude and the breakfast on the Café. We hope to have the pleasure of welcoming you soon again at the New York Palace. Kind regards, Oliver Hutten - General Manager

10/10 Loistava

satu

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Oliver Hutten vastasi 18.6.2018
Dear Guest Satu, Thank you very much for your stay at the New York Palace and your review on expedia. We are glad to hear that you truly enjoyed your stay. We hope to have the pleasure of welcoming you soon again at the New York Palace. Kind regards, Oliver Hutten - General Manager

10/10 Loistava

Wanchi

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Enjoyed when we stayed. Thanks so much.
Yöpyi 4 yötä toukokuussa 2024
Virág Juhász Assistant Guest Experience Manager vastasi 29.5.2024
Dear Wanchi, Thank you for sharing your great scores and kind words.We look forward to see you back very soon!Kind Regards,

10/10 Loistava

Silvia

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Einzigartiges Hotel, man fühlt sich in eine andere Zeit versetzt. Das Personal ist hervorzuheben, es ist ein ganz ruhiges sehr aufmerksames Team, nicht aufdringlich aber immer da wenn man etwas braucht.
Yöpyi 3 yötä toukokuussa 2024
Virág Juhász Assistant Guest Experience Manager vastasi 29.5.2024
Dear Silvia, Thank you for sharing your kind words and your praise to our team members are utmost appreciated. We look forward to welcome you back very soon in the future!Kind Regards,

10/10 Loistava

Marie, Absarokee

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Pleasantly surprised at the magnificence of the hotel as well as the restaurant and spa. Luxury everywhere! The staff was extremely helpful and contributed to making this a wonderful stay.
Yöpyi 4 yötä toukokuussa 2024
Virág Juhász Assistant Guest Experience Manager vastasi 14.5.2024
Dear Marie, Thank you for taking time to share your valuable feedback with us and your kind words related to our facilities and our team's contribution. We will forward it to our team to motivate them and very much look forward to welcome you back as soon as your travel plans bring you back to Budapest.Kind Regards,

10/10 Loistava

Gaurav

Yöpyi 2 yötä huhtikuussa 2024
Virág Juhász Assistant Guest Experience Manager vastasi 29.5.2024
Dear Gaurav, thank you for sharing your great scores!We look forward to see you back very soon!Kind Regards,

10/10 Loistava

marvin

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Rooms were clean and spacious, we had breakfast in the New York cafe and I’d highly recommend choosing this option. Staff were friendly and helpful,
Yöpyi 1 yön huhtikuussa 2024
Virág Juhász Assistant Guest Experience Manager vastasi 20.5.2024
Dear Marvin, Thank you for sharing your valuable feedback. your kind words related to our rooms and the entire staff are truly appreciated. We very much look forward to welcome you back as soon as your travel plans bring you back to Budapest. Kind Regards,

10/10 Loistava

jeffrey

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The service from the entire staff was exceptional. When we encountered a mechanical issue with our room, Juhasz Virag the guest manager upgraded our room, comped breakfast, gave us a departure box of chocolates and had the kitchen prepare a snack for our flight. She went above and beyond to provide exceptional service. We travel the world staying in the finest hotels and this hotel and service ranks up there with the best. We also took advantage of the spa including massages. Leona in the spa provided one of the best massages I have ever experienced. Incredible!! This was our 2nd visit to Budapest, we love this city, and if we return, we will be staying again at the Anantara in a junior suite.
Yöpyi 3 yötä huhtikuussa 2024

6/10 OK

Alan

Matkusti kumppanin kanssa
Hyvää: Siisteys ja palvelut/mukavuudet
1st. the breakfast was a big downer, with intrusion from visitors to the grand café, that was opened to hotel guests as well as for visitors from the street, taking pictures all the time, which bothered me a lot. Didn't feel like I was in a private place for the hotel guests. It was noisy and agitated to the point I could not enjoy it, so I did not take the breakfast at the hotel the following day. I asked the guest service to remove the breakfast from my room bill, and it was denied, which is rude and uncommon from a 5 star hotel, from service standpoint for a hotel at this level. Air conditioning was intermittent so it was hot inside the room suite at nights. The area around the hotel is not very nice, quite a rundown city center. For these reasons I can say that It was not resting or relaxing vacationing as I expected it to be. I couldnt sleep well or have proper calm breakfast. I wouldnt be back.
Yöpyi 4 yötä huhtikuussa 2024

10/10 Loistava

Christina

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This hotel was faultless, the facilities, rooms, service and all the staff were amazing. Definitely looking forward to staying here again.
Yöpyi 2 yötä maaliskuussa 2024
Virág Juhász Assistant Guest Experience Manager vastasi 22.4.2024
Dear Christina, Thank you so much for your kind feedback! We are glad to learn we were able to exceed your expectations and your kind praising words on our staff members are truly appreciated. We look forward to welcome you back as soon as your travel plans bring you back to Budapest!

8/10 Hyvä

Maria Monica, Mandaluyong

Hyvää: Majoituspaikan kunto ja tilat
Yöpyi 4 yötä huhtikuussa 2024
Virág Juhász Assistant Guest Experience Manager vastasi 22.4.2024
Dear Maria, Dear Guest, Thank you for your great feedback!Kind Regards,

8/10 Hyvä

Rohan

Hyvää: Palvelut/mukavuudet
Yöpyi 5 yötä maaliskuussa 2024

10/10 Loistava

Somayeh, Oran Park

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Such an excellent hotel with friendly and helpful staff. I highly recommend this hotel. It definitely makes the budapest trip more memorable.
Yöpyi 3 yötä maaliskuussa 2024
Virág Juhász Assistant Guest Experience Manager vastasi 7.4.2024
Dear Somayeh, Thank you for sharing your heart warming feedback with us. We are utmost delighted to learn you had a pleasant stay and look forward to make more unforgettable memories together.

10/10 Loistava

Roland

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everythings was nice. The staff was really friendly, the food was extremely delicious. The room was clean and comfortable, they used premium materials everywhere.
Yöpyi 2 yötä maaliskuussa 2024
Tamás vastasi 20.3.2024
Dear Roland, Thank you for your lovely words and sharing your experience. We hope to welcome you back soon. Kind regards,

10/10 Loistava

Zephron

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The building is stunning inside and out. Our room (grand room city view) was enormous and well worth spending a little more; the walk in wardrobe was a very pleasant and welcome surprise. The spa has its own elevator; the pool, saunas and staff were very welcoming after a long day sightseeing. All staff around the hotel are very attentive, helpful and quick in all that they do, the breakfast area is truly beautiful and the hot menu has a fair amount in addition to the buffet. It is located less than a minute from the metro (M2), buses and trams, which can generally get you to a tourist location within 15 mins or less. I would definitely stay here again, a lovely experience and a great treat to yourself!
Yöpyi 6 yötä maaliskuussa 2024
Tamás vastasi 20.3.2024
Dear Zephron, Thank you for sharing your kind review. I appreciate your highlighting our colleagues, the comfort of the room as well as the convenient location. We would be pleased to welcome you back and create another great experience With kind regards,

8/10 Hyvä

Michelle

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property is very nice, the rooms are a bit outdated. I would not stay again because the location is terrible. The surrounding neighborhood is dirty, smelly, and grungy. Really took back from the nice hotel experience.
Yöpyi 1 yön maaliskuussa 2024
Virág Juhász Assistant Guest Experience Manager vastasi 13.3.2024
Thank you for sharing your valuabe feedback. We are sad to learn the surroundings did not live up up to your expectations, however thank you for your kind words regarding our property.We look forward to welcome you back!Kind Regards,

10/10 Loistava

Lenka

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä maaliskuussa 2024
Virág Juhász Assistant Guest Experience Manager vastasi 13.3.2024
Dear Lenka, Thank you for sharing your valuabe feedback and truly appreciate your great score! We look forward to welcome you back as soon as your travels bring you back to Budapest.

2/10 Hirveä

Tin Yu William

Matkusti kumppanin kanssa
Hyvää: Siisteys ja palvelut/mukavuudet
Huonoa: Henkilökunta ja palvelu
One of our worst experiences due to in-room theft, which was have very strong was by housekeeping staff. We do not make these allegations lightly, but there is very good evidence. Moreover, it seems to be a common problem at this hotel as mentioned by other guests. Our biggest gripe with the hotel is how they handled it -- preferring to brush it under the rug and not deal with it. It is their interest to not publically admit the issue, but it doesn't detract from the fact they have a duty to keep guests safe from harms such as the one we experienced. This is a strong failure from the hotel, the group, and even the LHW association.
Yöpyi 5 yötä helmikuussa 2024

10/10 Loistava

Erin

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Exceptional Stay
Our trip here was without a doubt one of the best hotels I have ever stayed at. The service was phenomenal- staff were friendly, attentive, helpful, and simply wonderful. They addressed me by name, and went above and beyond to be helpful to my dietary requirements. If you are thinking of booking this hotel, do it, you won’t be disappointed!
Yöpyi 1 yön helmikuussa 2024
Virág Juhász Assistant Guest Experience Manager vastasi 21.2.2024
Dear Erin, Thank you for taking time to share your heart-warming feedback with us. Finding our property the best truly means a lot for us. Your kind praise of our team members and the service is truly appreciated. We look forward to pamper you again!With kind regards,

4/10 Huono

Milica

Yöpyi 1 yön helmikuussa 2024
Virág Juhász Assistant Guest Experience Manager vastasi 21.3.2024
Dear Milica, Thank you for taking time to share your feedback. I am so sorry to learn that we were unable to retain our high standards during your stay. If you wish to share more about your unpleasant experience with us, feel free to contact us in order to help us improve.

10/10 Loistava

Marni

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
10/10 experience, highly recommend
The most amazing hotel experience - lovely friendly staff, hosted in an incredible building. Everything was spectacular.
Yöpyi 2 yötä helmikuussa 2024
Virág Juhász Assistant Guest Experience Manager vastasi 21.2.2024
Dear Marni, Thank you for taking time to share your valuable feedback with us. Your kind praise of our team members and the building is truly appreciated. We look forward to pamper you again!With kind regards,

10/10 Loistava

jong rok

Yöpyi 2 yötä helmikuussa 2024
Virág Juhász Assistant Guest Experience Manager vastasi 21.2.2024
Dear Jong Rok, Thank you for taking time to share your great scores on ous services!With kindest regards,

10/10 Loistava

Lucien

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Werkelijk een prachtig hotel met vriendelijke mensen, geweldige kamers en een vorstelijke ontbijt.
Yöpyi 1 yön helmikuussa 2024
Virág Juhász Assistant Guest Experience Manager vastasi 21.2.2024
Dear Lucien, Thank you for taking time to share your valuable feedback with us! We are delighted to learn you found the breakfast royal, your praising words related to our team & rooms are truly appreciated. Our sincere pleasure to welcome you back as soon as your travels bring you back to Budapest. With kindest Regards,

8/10 Hyvä

Marco

Liikematkailija
Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
A little consideration about food
Nice stay but I got very ill last night I was there soon after having dinner too roof Indian restaurant. That being said, everything else was great
Yöpyi 2 yötä tammikuussa 2024

10/10 Loistava

Lawrence

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
We stayed here during a 3 day visit of Budapest. Can’t say enough good things about the hotel. Beautiful architecturally. Friendly service. Beautiful clean rooms. The hotel is placed in a very continent area. Transportation to around the city is found with in one block walking distance. Plenty of options for breakfast, lunch and dinner close by. Nightlife in the area is great. Lots of cool bars. Very cool indoor pool in the basement with a sauna as well. We also paid for one morning breakfast in the cafe. It’s expensive but worth the experience.
Yöpyi 3 yötä tammikuussa 2024
Virág Juhász Assistant Guest Experience Manager vastasi 27.1.2024
Dear Lawrence, Thank you for taking time to share your valuable feedback with us. We are truy amazed by your kind words regarding our location, architecture and service. We look forward to welcome you back to create more memories together!Kind Regards,

10/10 Loistava

Kyle

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent hotel and the staff couldn’t have been more accommodating.
Yöpyi 3 yötä tammikuussa 2024
Virág Juhász Assistant Guest Experience Manager vastasi 20.1.2024
Dear Kyle, Thank you for your kind words, we truly appreciate your praise on our team members.

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä tammikuussa 2024
Virág Juhász Assistant Guest Experience Manager vastasi 20.1.2024
Thank you for your feedback!

10/10 Loistava

Famina

Everything is exceptional from the gracious hospitality, stunning historical beauty and maintenance of the hotel, the magnificent New York Café, etc. An unforgettable experience. Many thanks to the staff and management for making my and my children’s Budapest stay a remarkable one.
Yöpyi 9 yötä tammikuussa 2024
Virág Juhász Assistant Guest Experience Manager vastasi 15.1.2024
Dear Famina, hank you so much for your kind words! We're thrilled to hear that your experience at our hotel, from the gracious hospitality to the stunning historical beauty, and the magnificent New York Café, was exceptional. It's always our goal to create unforgettable experiences, and we're delighted to have made your and your children's stay in Budapest remarkable. Your appreciation means a lot to our dedicated staff and management. We look forward to welcoming you back for more memorable moments in the future!

10/10 Loistava

catherine

Yöpyi 2 yötä tammikuussa 2024
Virág Juhász Assistant Guest Experience Manager vastasi 15.1.2024
Dear Catherine, Thank you for your feedback.

10/10 Loistava

oscar

Yöpyi 2 yötä tammikuussa 2024
Virág Juhász Assistant Guest Experience Manager vastasi 15.1.2024
Dear Oscar, Thank you for your feedback.

10/10 Loistava

DEBORA

Yöpyi 1 yön tammikuussa 2024
Virág Juhász Assistant Guest Experience Manager vastasi 15.1.2024
Dear Debora, Thank you for your kind feedback!

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä joulukuussa 2023
Virág Juhász Assistant Guest Experience Manager vastasi 15.1.2024
Thank you for your feedback!

6/10 OK

CLAUDIO

Matkusti perheen kanssa
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
A suíte Júnior apesar de confortável apresentou-se com problemas no chuveiro, sem nenhum pressão de água. Realmente muito deficitário. Temperatura do quarto muito elevada, sem condições de regulagem do ar-condicionado, pois travado para alterações. A existência do café New York, símbolo do hotel traz muito desconforto aos hóspedes, pois uma multidão permanentemente perturba o sossego daqueles que estão hospedados no hotel e ao que parece o hotel não se importa com isso, preferindo o marketing de manter inúmeras pessoas em fila na porta do hotel e no lobby. A recepção fria e muito mecânica, especialmente pelo atendente Ádám…realmente um dos hotéis da rede que precisa melhorar muito em termos de atendimento 5 estrelas. Há outras opções melhores em Budapeste…Fours Seasons e Matild.
Yöpyi 3 yötä joulukuussa 2023

10/10 Loistava

Dimitrios

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Premium stay !
I think life is a journey and you offer the best experience of that ! Old Fashion Barock and exceptional rooms spacious and luxury! Thank u overall !
Yöpyi 3 yötä joulukuussa 2023

6/10 OK

Rama

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Huoneen mukavuus
Not worth the 5 stars!
It was a beautiful big room! However, I wasn’t able to sleep my whole stay! I could hear every step, doors opening and closing and people and many other random noise! Also the room wasn’t exactly the same as the pictures. Wasn’t a big difference but I got a chair instead of a couch. :) The breakfast is honestly less than average in terms of taste and freshness of fruits/veggies. And the breakfast area is veryyyy chaotic. There is people that come to the breakfast area and takes a lot of pictures and go again, it kept on like that the whole time. Even when there were signs that supposedly should stop other people from disturbing hotel guests during breakfast. They just went over the sign! Otherwise the lounge area is beautiful! But that’s it!
Yöpyi 4 yötä joulukuussa 2023
Virág Juhász Assistant Guest Experience Manager vastasi 26.12.2023
Dear Rama, Thank you for taking time to share your feedback. We truly appreciate your kind words regarding the lounge and the size of the room, however we regret to learn that the the equipments in the room and the quality of your sleep left room for improvement. Regarding your breakfast experience, we truly apologize if you were disturbed by guests of the Cafe. We will take your concerns very seriously in order to evaluate your experience in the future and provide better service. Thank you again and we are terribly sorry for the unpleasant experience. Kind Regards,

10/10 Loistava

Joshua

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very pleasant.
Yöpyi 3 yötä joulukuussa 2023
Virág Juhász Assistant Guest Experience Manager vastasi 21.12.2023
Dear Joshua, Thank you for your kind review. We look forward to welcome you back as soon as your travels bring you back to Budapest.

10/10 Loistava

Phuket

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Can’t wait to come back
Very beautiful hotel. Feel like staying in a palace. Everything is great.
Yöpyi 2 yötä joulukuussa 2023
Virág Juhász Assistant Guest Experience Manager vastasi 21.12.2023
Dear Phuket, Thank you for your kind review. We look forward to welcome you back as soon as your travels bring you back to Budapest.

10/10 Loistava

kirstine

Yöpyi 1 yön joulukuussa 2023
Virág Juhász Assistant Guest Experience Manager vastasi 21.12.2023
Dear Kirstine, Thank you for your kind review. We look forward to welcome you back as soon as your travels bring you back to Budapest.

10/10 Loistava

ertugrul

Yöpyi 8 yötä marraskuussa 2023
Virág Juhász Assistant Guest Experience Manager vastasi 21.12.2023
Dear Ertugrul, Thank you for your kind review. We look forward to welcome you back as soon as your travels bring you back to Budapest.

10/10 Loistava

Hayley

Yöpyi 4 yötä marraskuussa 2023
Virág Juhász Assistant Guest Experience Manager vastasi 21.12.2023
Dear Hayley, Thank you for your kind review. We look forward to welcome you back as soon as your travels bring you back to Budapest.

10/10 Loistava

Rifat

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everyting was perfect! On the first day, we asked the reception to change our room as we wanted to move to a closer room, and they immediately accepted and changed it. Our room was very large, clean and beautiful. We had our breakfast at the open buffet at the New York Cafe. It was amazing. The waiters were very fast, the food was very good. I was very pleased.
Yöpyi 3 yötä marraskuussa 2023
Virág Juhász Assistant Guest Experience Manager vastasi 5.12.2023
Dear Rifat, Thank you so much for sharing your positive experience with us! We're thrilled to hear that everything was perfect during your stay. It's great to know that our team at the reception promptly accommodated your request to change rooms, making your stay even more convenient. We're delighted that you found your room spacious, clean, and beautiful.It's especially rewarding to hear that you enjoyed your breakfast at the New York Cafe.Your satisfaction is our top priority, and we appreciate your kind words. If there's anything else we can do to make your stay even more enjoyable or if you have any specific preferences for future visits, please feel free to let us know. We look forward to welcoming you back and providing you with another outstanding experience in the future!