Dear Christina,Thank you for taking time to review The Aquincum Hotel Budapest. It is nice to learn that in overall our Hotel met with your expectations and you had a nice time with us. Many thanks for highlighting our rich and various breakfast. We all hope to have the opportunity to welcoming you back at The Aquincum Hotel Budapest soon. Sincerely,Philippe MahuasGeneral Manager

Dear Guest,Thank you for taking time to reviewing The Aquincum Hotel Budapest. While, it is great to read that you found our breakfast good and various and yet our location was convenient for you, we regret to learn that other aspects of our hotel did not meet with your expectation, therefore your stay with us was not as enjoyable as you expected. We do apologize for the inconveniences you have encountered in your room. Please, rest assured that it does not reflect our standards and corrective actions have been already taken and we have forwarded your comments to the relevant departments to avoid similar feedbacks in the future. We are sorry to learn that overall, you found our hotel outdated, however, we do understand your point. Despite of it we hope to have the opportunity to welcoming you back at The Aquincum Hotel Budapest in the future.Sincerely,Philippe MahuasGeneral Manager

Dear Mika, Thank you for taking time to rating The Aquincum Hotel Budapest. We are pleased to learn that our Hotel met with your expectations and you had a nice time with us. We hope to have the opportunity to welcoming you back at The Aquincum Hotel Budapest in the near future. Sincerely, Philippe Mahuas General Manager

Dear Mika, Thank you for this amazing rating. We are delighted to learn that you had such a great time with us. We all look forward to welcoming you back at The Aquincum Hotel Budapest. Sincerely, Philippe Mahuas General Manager

Dear Guest, Thank you for choosing our hotel. We regret to read that you have rated us with 1 point. We regret to read that you were not satisfied with our hotel and services. Hope to give us a second chance and travel back to Aquincum. Best regards, Timea Besze Rooms Division Manager

Dear Aino, Thank you for choosing us again. We are happy to read that you enjoyed your stay and you were satisfied with our hotel and services. Hope to see you again soon. Best regards, Enikő Vázsonyiné Ásoth Quality Supervisor

Dear Aino, Thank you for choosing us. Thank you for taking the time to provide us with valuable customer's feedback about your recent stay at The Aquincum Hotel Budapest. We are happy to read that you enjoyed your stay. Hope to see you again soon. Best regards, Gábor Nemes General Manager

Dear Erika, Thank you for choosing us. We are happy to read that you enjoyed your stay. We are happy to read that you liked our location, room and you were satisfied with our staff. Hope to see you again soon. Best regards, Gábor Nemes General Manager

Dear Mrs. Holmstrom, Thank you for choosing us. Please accept our apology again for the restaurant service. Finally, we are happy that you had a lovely holiday here and you enjoyed it. Hope to see you again soon. Best regards, Gábor Nemes General Manager

Dear Mr. Toni, Thank you for choosing us. We regret to read that you were not satisfied with the spa area. Our guests like it very much, this is the most popular place in our hotel. Please accept our apology for the A/C. We are happy to read that you liked our room. Hope to see you again soon. Best regards, Gábor Nemes General Manager

Dear Guest, Thank you for choosing us. We are happy that your overall experience was positive, but please accept our apologies for the inconvenience caused during your stay. We hope to see you soon. Kind regards, Gabor Nemes General Manager

Dear Kristina,Thank you for choosing us. We are very happy to see your overall experience was positive. Please accept our apologies for any inconvenience caused during your stay. We look forward seeing you soon. Kind Regards, Gabor Nemes, General Manager

Dear Mr/Mrs Pekka, Thank you for choosing our hotel. We regret to read that you were not satisfied with the hotel, cleaning and staff behavior. Please accept our apology for the inconvenience. Hope to see you again. Best regards, Gábor Nemes General Manager

Dear Guest, Thank you for choosing our hotel and thank you for your review and comment. Hope to see you soon. Kind regards, Gábor Nemes General Manager

Dear Guest, Thank you for choosing The Aquincum Hotel Budapest, and for leaving a rating. We are extremely happy that we could earn a full 5* rating from you, we will continue to strive to provide a luxurious experience for our dear guests. We hope that we can welcome you back again in the near future. Yours sincerely, Gábor Nemes General Manager

Dear Guest, Thank you for choosing The Aquincum Hotel Budapest, and for leaving a rating. We are happy that we could earn a 4* rating from you, we will continue to strive to provide a luxurious experience for our dear guests. We hope that we can welcome you back again in the near future, so that we can earn a full 5* rating. Yours sincerely, Gábor Nemes General Manager

Dear Guest, Thank you for choosing The Aquincum Hotel Budapest, and for leaving a rating. We are happy that we could earn a 4* rating from you, we will continue to strive to provide a luxurious experience for our dear guests. We hope that we can welcome you back again in the near future, so that we can earn a full 5* rating. Yours sincerely, Gábor Nemes General Manager

Dear Guest, Thank you for choosing us and for taking your time to write this feedback. We regret to read that you were not satisfied with our Hotel. Please accept our apology for the inconveniences that you experienced during your stay, we will make sure to make improvements in the future so that such problems will never happen again. We hope that despite the inconveniences we can welcome you back again in the future. Best regards, Gabor Nemes General Manager

Dear Guest, Thank you for staying in our Hotel and for taking your time to write this detailed feedback. We are delighted to read that you had an enjoyable experience. Sorry to hear that you were not completely satisfied with our spa facility, we will make sure to take your detailed feedback into considerataion for future changes and improvements. Thank you for your sharing your thoughts, and we apologize for the inconvenience. Once again thank you for choosing us, and we hope that we can welcome you back again in the future. Yours sincerely, Gábor Nemes General Manager

Dear Guest, Many thanks for your rating, we are extremely happy that we could provide you an excellent service in our hotel. We hope that we can welcome you back again in the near future. Yours sincerely, Gábor Nemes General Manager

Dear Our Guest, Thank you for choosing us and share your comments. We highly appreciated your kind comments. Hope to see you again soon. Kind regards, Gábor Nemes General Manager

Dear Berthold,Thank you for taking time to review The Aquincum Hotel Budapest. We are pleased to learn that overall, our hotel met with your expectations, and you had a nice time with us. Much appreciated to highlighting the Aronia Spa and Wellness Center and our very attentive colleagues, it’s a great feedback to the team so they can continue to provide a high-quality service. We all hope to have the opportunity to welcome you back at the Aquincum Hotel Budapest in the near future.Sincerely,Philippe MahuasGeneral Manager

Dear Jasmin,Thank you for taking time to review The Aquincum Hotel Budapest. We are pleased to learn that overall, our hotel met with your expectations, and you had a nice time with us. We all hope to have the opportunity to welcome you back at the Aquincum Hotel Budapest in the near future.Sincerely,Philippe MahuasGeneral Manager

Dear norman,Thank you for taking time to review The Aquincum Hotel Budapest. We are pleased to learn that overall, our hotel met with your expectations, and you had a nice time with us. Much appreciated to highlighting our very helpful and friendly colleagues, it’s a great feedback to the team so they can continue to provide a high-quality service. We all hope to have the opportunity to welcome you back at the Aquincum Hotel Budapest in the near future.Sincerely,Philippe MahuasGeneral Manager

Dear Mario,Thank you for taking time to review The Aquincum Hotel Budapest. We regret to learn that in some aspect our hotel did not meet with your expectations therefore your stay with us was not as enjoyable as you expected. We do apologize for the inconveniences you have experienced. Please rest assured that we have forwarded your comments to the relevant departments, and we can assure you that we are taking necessary steps to avoid similar guest feedback. Thank you for your constructive comments about the improvements and your experience, we will continue collecting feedback from our guests so we can review and improve. Despite these we all hope to have the opportunity to welcome you back at the Aquincum Hotel Budapest in the near future.Sincerely,Philippe MahuasGeneral Manager

Dear Laszlo J,Thank you for taking time to review The Aquincum Hotel Budapest. We regret to learn that in some aspect our hotel did not meet with your expectations therefore your stay with us was not as enjoyable as you expected. It is true that we do not have a central location however, we are well connected by public transportation making it easy to reach the center. We are sorry to learn that overall, you found our hotel run down, however, we do understand your point. Thank you for your constructive comment regarding the slippery bath tub, We continue collecting feedbacks from our guests so we can review and improve. Ultimately, we are sorry to hear that gathering of smokers just below your window made your stay uncomfortable despite we have a designated smoking area opposite the entrance. We sincerely hope that this will not keep you from returning and we will have the chance to welcome you back at The Aquincum Hotel Budapest to make up for your recent experience. Sincerely,Philippe MahuasGeneral Manager

Dear May,Thank you for taking time to review The Aquincum Hotel Budapest. We are pleased to learn that overall, our hotel met with your expectations, and you had a nice time with us. Much appreciated to highlighting our super service, it’s a great feedback to the team so they can continue to provide a high-quality service. We all hope to have the opportunity to welcome you back at the Aquincum Hotel Budapest in the near future.Sincerely,Philippe MahuasGeneral Manager

Dear ??,Thank you for taking time to review The Aquincum Hotel Budapest. We are pleased to learn that you found our room, parking, the Apicius Restaurant and the Aronia Spa and Wellness Center good. We are sorry to hear that our prices caused inconvenience to you. Please be kindly informed that our prices reflect the prices of similar services in 4* properties in the city of Budapest. We all hope to have the opportunity to welcome you back at the Aquincum Hotel Budapest in the near future.Sincerely,Philippe MahuasGeneral Manager

Good hotel with a nice pool area. Delicious breakfast. Super friendly staff. But the rooms need an update. Do not book a taxi through the hotel, it is too expensive. Use the Bolt app insteadDear Ole,Thank you for taking time to review The Aquincum Hotel Budapest. It is nice to learn that overall, our Hotel met your expectations and you had a nice time with us. Many thanks for highlighting the nice facilities of the Aronia Spa and Wellness Center, our delicious breakfast and our super friendly colleagues. Thank you for drawing our attention to the update of our rooms. We regret to read your comment, however, we do understand your concerns. Regarding your comment on the taxi service, please kindly note that we use a premium taxi service however if you need a regular ride Bolt is indeed a good option. We all hope to have the opportunity to welcome you back at The Aquincum Hotel Budapest soon. Sincerely,Philippe MahuasGeneral Manager

Dear Robert,Thank you for taking time to review The Aquincum Hotel Budapest. We are pleased to learn that overall our Hotel met with your expectations and you had a nice time with us. Thank you for your constructive comments about the hot water. Please rest assured that we have forwarded your comments to the relevant department, and we can assure you that we are taking necessary steps to avoid similar guest feedback. We all hope to have the opportunity to welcome you back at the Aquincum Hotel Budapest in the near future.Sincerely,Philippe MahuasGeneral Manager

Dear Robert Thomas,Thank you for taking time to review The Aquincum Hotel Budapest. We regret to learn that in some aspect our hotel did not meet with your expectations therefore your stay with us was not as enjoyable as you expected. We do apologize for the inconvenience you have experienced with the billing procedure. Please kindly note that we can allow consumption to be charged to the room account if we have an authorized card or cash deposit left upon check in as mentioned by our colleagues at reception. We are sorry to read that this caused inconvenience for you. Also, please kindly note that our colleagues only wanted to follow our procedures by calling you and reminding you to kindly settle the bill however, we are regretted to see that you found the communication sarcastic. It is advisable to book a room with breakfast included to avoid this the next time you are staying with us. Ultimately, we are disappointed to read that you found our furniture old and worn however, we do understand your point. We sincerely hope that this will not keep you from returning and we will have the chance to welcome you back at The Aquincum Hotel Budapest to make up for your recent experience.Sincerely,Philippe MahuasGeneral Manager

Kedves Gábor!Köszönjük, hogy időt szánt rá és értékelte az Aquincum Hotel Budapestet. Sajnálattal olvastuk, hogy szállodánk nem minden szempontból felelt meg az Ön elvárásainak, ezért a nálunk töltött idő, nem volt olyan élvezetes, mint várta. Köszönjük észrevételeit és hogy megosztotta velünk tapasztalatait. Továbbra is figyelemmel kísérjük Vendégeink visszajelzéseit szolgáltatásaink fejlesztésének érdekében és a tapasztalt kellemetlenségekért ezúton is szeretnénk szíves elnézését kérni. Észrevételeit továbbítottuk az illetékes osztályoknak, és biztosíthatjuk afelől, hogy megtesszük szükséges lépéseket a hasonló vendégvisszajelzések elkerülése érdekében. Bízunk benne, hogy mindezek ellenére a jövőben is lesz alkalmunk viszont üdvözölni Önt az Aquincum Hotel Budapestben, hogy felülírhassuk a kellemetlen tapasztalatokat. Üdvözlettel,Philippe MahuasGeneral Manager

Dear Andrea,Thank you for taking time to review The Aquincum Hotel Budapest. We are pleased to learn that overall, our hotel met with your expectations, and you had a nice time with us. We all hope to have the opportunity to welcome you back at the Aquincum Hotel Budapest in the near future.Sincerely,Philippe MahuasGeneral Manager

Dear saber,Thank you for taking time to review The Aquincum Hotel Budapest. We are pleased to learn that overall, our hotel met with your expectations, and you had a nice time with us. We all hope to have the opportunity to welcome you back at the Aquincum Hotel Budapest in the near future.Sincerely,Philippe MahuasGeneral Manager

Dear Enzo,Thank you for taking time to review The Aquincum Hotel Budapest. We regret to learn that our hotel did not meet with your expectations therefore your stay with us was not as enjoyable as you expected. However, we would have been happy if you could share more details with us so that we can learn from it and avoid similar feedback in the future. We honestly hope to have the opportunity to welcoming you back at The Aquincum Hotel Budapest in the future.Sincerely,Philippe MahuasGeneral Manager

Dear Alessia,Thank you for taking time to review The Aquincum Hotel Budapest. It is nice to learn that overall, our Hotel met your expectations and you had a nice time with us. Many thanks for highlighting our structure, our service and our breakfast. We all hope to have the opportunity to welcome you back at The Aquincum Hotel Budapest soon. Sincerely,Philippe MahuasGeneral Manager

Dear Hotels.com User, Thank you for taking time to review The Aquincum Hotel Budapest. While we are glad to read that you were satisfied with the overall cleanliness of our hotel, we regret to learn that in some aspect our hotel did not meet with your expectations therefore your stay with us was not as enjoyable as you expected. Please accept our apology regarding the daily cleaning service. Please rest assured that this experience does not reflect our standards and corrective actions will be taken. Thank you for your constructive feedback on the showerhead in the bathroom. Please rest assured that we have forwarded your comments to the relevant department, and we can assure you that we are taking necessary steps to avoid similar guest feedback. Ultimately, please kindly note that conditioner and sewing kits are available on request, please ask any of our colleagues the next time you stay with us, and we will be happy to provide. Despite of these we hope to have the opportunity to welcoming you back at The Aquincum Hotel Budapest in the future to make up your recent experience. Sincerely,Philippe MahuasGeneral Manager