Asunnot – Burnley

”Very strict policies. Don't arrive early. Don't arrive late. Also be prepared for a long lecture about your duties and responsibilities as a paying customer. I don't think I've ever felt so stressed about staying at a hotel. I actually felt the need to take photos of all surfaces and rooms before check-out just to be prepared for the much advertised spot-checks. The funny thing is that with all the emphasis on guest-cleanliness there was a smell of mildew at the elevators and bathrooms, cobwebs...

”Unfortunately another resident was up all night shouting and banging. We finally managed to sleep around 4am. From the advertisement we thought it was the entire apartment but it was a very small room. ”

”We flew all the way from New Zealand looking forward to a relaxing stay, but unfortunately this experience was anything but relaxing. We booked a room advertised as having two double beds, only to arrive and discover it contained only one. Reception informed us that the property does not have any rooms with two double beds, despite this being how the room was advertised. After countless back-and-forth communications with the hotel and UDTM, as well as additional costs for international phone...