Majatalot – Burnley

”The property did not fully match the listing, one of the bedrooms shown in the photos does not appear to exist, and the room our children were going to stay in had visible mould on the walls. While the property had been cleaned well, this is clearly a maintenance issue rather than a cleaning one. The hot tub, which was a key reason for booking, was not available on our first night. We were only told after arrival that a pump had been fitted that day and it needed time to heat overnight. This was...

”I was extremely disappointed with my stay at this hotel. The room was very dirty and clearly not properly cleaned. There were noticeable yellow stains on the wall next to the toilet in the bathroom, which was completely unacceptable. To make matters worse, the bedding was unhygienic and didn't feel clean at all. I definitely would not recommend staying here.”

”This "lodge" was a disappointment. The "breakfast" consisted of shrink wrapped continental breakfast items in the room. There was no "service" here to speak of. Not even a number to call or a basic information sheet. Completely unattended!”

”Horrible experience. They gave me the wrong code for the lock box so I wasn’t able to get in until 645 pm. The place was a mess as well. When I finally got into my room it reeked of weed. When I told them about this they told me just to light a candle. I left and asked for a refund immediately, and they stopped responding until Expedia got involved. Then they eventually denied it. Awful service, gross place”

”Hotellirakennus oli aika vanha. Äänieristys ei ollut nykyaikaisella tasolla ja äänet naapurihuoneista kuuluivat. Sijainti oli lähiössä. Bussipysäkki keskustaan oli lähellä. Sisäänkirjautumisaika oli 16 - 21 eikä mahdollisuutta myöhäiseen sisäänkirjautumiseen ollut.”

”Good location, but some things could be improved We stayed at the hotel and overall had a mixed experience. The location is very good—it’s not far from the city centre and also not far from the train station, which was very convenient. The first room we were given had a double bed, which was fine as I was staying with my daughter. However, the shared shower was not working properly and there was no hot water. Thankfully, Joan was very helpful when we contacted her and arranged for us to move...

”Great location with parking on street, easy and comfortable stay. Pool table was a hit with my teen boys!”