Dirty unclean towels in bathroom with either makeup or blood stains on them. Big fail on cleanliness given price for stay. No communication on check-in process!! On arrival found out reception was closed - permanently no answer on mobile for property manager. After an hour of waiting grounds man stumbled across us and got it sorted. If it wasn't for him I would be asking for a refund and posting the appalling experience on all my social media accounts. Real shame that we have stayed here previously and now with no common facilities like the gym more than likely won't choose this property again. This is a premium price for an and aged, dirty, and poor overall accommodation experience.