Butler Hotellit

”Honestly, I would’ve given a 5 star rating if it wasn’t for the noisy AC. My husband and I didn’t get much sleep. The next morning we went to speak with the manager whom was very unprofessional. When I asked to speak to the manager, she came from the back and said “what y’all need”. I definitely expected a good morning, hello, or how may I help you. We explained about the Air Conditioner, and asked can we change rooms. She stated verbatim “The Air Conditioners in all the rooms are noisy, so it...

”Staff was great. Room needs updating. Musty and bathroom sink leaked on the floor. Maintenance came and it still leaked.”

”Staff was very friendly and accommodating, gave hotel a 4 star opposed to a 5 star other guest dropped food all in the hall. Staff cleaned it up just that I actually seen the mess and do appreciate they came and cleaned it and not wait for the morning to get it up”

”We booked this accommodation as it was close to a venue we were attending. There was lots of on street parking. This is a gorgeous, grand old home. Note, Wilson House sits near a busy street. However, once inside, due to triple glazed windows, you will not hear the street noise at all! Also, be aware, rooms are on the 2nd-4th floor and there is no elevator. Beds were comfortable and bathrooms were modern. Breakfast was very good. The owners were a pleasure to talk with.”

”Spotless accommodations, felt like home with terrific staff. Most restful night of sleep in months! Highly recommended. ”

”If I could give ZERO stars I would. AWFUL AWFUL AWFUL. Every room reeks of cigarette smoke even though there’s signs everywhere threatening a 250$ smoke cleaning fee. Changed 2 rooms hoping to get a decent one to no avail. This is a disgusting place even for a motel. I booked based on the numerous positive reviews, THOSE LIED. The check in staff is polite and very apologetic about the rooms conditions. Ha! The “continental breakfast” is actually just granola bars and coffee. Laughable. DO NOT...

”My recent stay at Turf Valley Resort was disappointing. The first issue was finding a spider on the ceiling of my room, which immediately raised concerns about cleanliness and maintenance. I was also looking forward to relaxing by the pool, but that experience was ruined by an overly aggressive lifeguard who repeatedly approached and interrupted guests. Instead of feeling welcomed and able to unwind, I felt harassed throughout the visit. When I raised concerns, the staff was not particularly...

”The reception told I would get a quiet room that I had requested upon booking. Eventually, my room was right on top of the main entrance where I could hear all the cars leaving their guests to the hotel. There was also a small playground facing my room. The noise was even worse because the door of my balcony couldn't be closed completely. Sound proofing in my room was also very poor and I could hear my neighbors and people walking on the aisle. There was also smell of smoking coming into my room...

”Clean room”

”We were very disappointed - the website and other online information say that there is an outdoor pool. When we arrived, we were told that it has been two years since they had a pool (meanwhile, there are still signs up at the hotel for where the pool was). There was trash outside of some of the first floor doors that was not picked up while we were staying there. The elevator did not work so we had to carry out luggage up the stairs - I can't remember a hotel not having a functional elevator. I...

”Great location if you are seeing a show at the basketball arena. Staff was kind but they were clearly understaffed and property was cleanish but dated. Would stay again for a concert”

”Great room nice breakfast”

”The front desk staff were so nice and accommodating. Josselin and Tray went above and beyond to help us. They really care about their guests.”

”The staff at the hotel were very friendly and polite.”

”Everything was great!”

”Honestly the room shouldn’t be more than a 50 dollar room that includes taxes”

”The hotel was very well maintained, friendly staff. The bed was very soft and comfortable, the pillows were soft as well. Full size shampoo, conditioner, body gel and lotion, big tv. There was a refrigerator but no microwave. Big bathroom with plenty of soft towels. The pool was heated and plenty of towels as well. Overall, I had a wonderful and relaxing time, I would definitely come back to stay here.”