Byron Hotellit

”Our stay was disappointing from the moment we arrived. We checked in during the evening when the hotel was not busy, yet we still had to wait several minutes because the front desk receptionist (I believe her name was Debby) was apparently at the gas station on the corner. During that time, the hotel entrance and desk were left completely unattended, which felt unsafe and unprofessional. Although this is advertised as a smoke-free property, the receptionist was smoking behind the counter, and...

”They do not have an elevator, the place was dirty.”

”Very convenient location close to the airport. Room was clean, good bed and pillows. Surprisingly quiet. Average breakfast, go elsewhere for coffee. the property looks a bit rundown. ”

”The breakfast was excellent. ”

”The visitors next door were a little loud.Could not stay sleep.”

”Had a good stay at the La Quinta Inn in Batavia. The room was spacious and comfortable, and I really liked the bed. The location worked well for me since it was about an hour from Niagara Falls and around 30 minutes from Rochester where I attended a graduation. Breakfast was decent — the usual bagels, eggs, juice, fruit, etc. Nothing fancy, but everything was clean and good. Also convenient area with coffee shops and restaurants nearby. A special mention to Ganesh at the front desk — he was...

”The room was clean and the staff was polite and friendly ”

”Quiet comfortable room”

”I come for only an overnight stay-less than 12 hrs. I rest for a long ride home. Everyone is always pleasant and helpful.”

”Close to RIT and restaurants. Comfortable and easy temperature control. Decent. Friendly staff.”

”Good enough”

”The bed was the most comfortable I've ever slept in. Nice updated room. The walls are a bit thin, but it is a historic building, so I expected it. Fantastic stay and I highly recommend!”

”Staff was great.”

”The room was smaller than expected but fortunately we were only staying one night. The room didn’t seem to have enough insulation and it was a cold, windy night when we arrived. The heating system worked great but the bathroom remained cold even with the door left open. It was easy to complete the check-in process and receive our door code. The only suggestions I would make is for more areas in the bathroom for supplies, maybe a small shelf and more drinking cups, only 2 were provided.”

”There was ample parking, the room was clean, and staff was nice. There is an onsite restaurant, Petals, which is fine for meals, but it would have been nice to have a complimentary continental breakfast included with our room.”

”Good”

”We had a small issue with the toilet in our room. Upon informing the front desk staff, she gave us a different room with an upgrade!”

”Great stay. Nice and quiet area. No complaints at all.”

”Ran out of regular coffee! ”

”The staff was friendly!! When we got to our room we had no toilet paper then the toilet was messed up we had to call for a plunger at 3am and again at 10:15 this morning then they left the plunger in front of the room door. Beds are very uncomfortable and the tv wouldn’t turn up or off smh. Our check out was at 11am at 10:52 someone was coming in our room and we were still getting ready to leave no knock or anything very uncomfortable and unprofessional…Yikes!!! ”