Cacos Hotellit

”We have stayed here many times in the past and always loved it, which is why this review makes me sad to write. Every time I visit Puerto Rico, this is the only place I stay. Unfortunately, from what I understand, there is new ownership and the quality of service seems to have declined. The gentleman who checked us in was kind and helpful, but when we arrived at the villa around 8 PM, the front desk was already closed. The villa had not been cleaned properly. There were ants everywhere,...

”Excelente”

”Everyone and everything was good. Just an idea of an elevator. But everything else was perfect.”

”It was very clean and calm the pool was amazing”

”I really like staying here. Good affordable prices and near my family”

”Not sure if there was a vending machine, ice maker or microwave. It would be great to have some kind of food when it is late at night. Not sure if they have a kitchen where they could be a microwave and ice maker. I did not ask for these, but also there were no sign of them having them. There is only one electrical outlet, so a power cord would be helpful. Other than that, it is a beautiful place with nice, beautiful rooms. I would definitely stay in this place again. I definitely recommend...

”The room was clean and good. On the second morning the hotel offered a complimentary breakfast, which was a really nice surprise! The hotel was easy to find and we got some good tips for restaurants and things to do from the reception.”

”Great service”

”The laundry area was our only concern was you didn’t know which washer worked. One washer didn’t rinse well. But everything else was fine.”

”Check in was weird and not mentioned at all through email at all. When we arrived there was no front desk, just staff waiting around in golf carts. I didn’t mind, just preferred that this be mentioned through some communication. Every room has its own personal garage which is nice. There’s no explanation about that on anything either. This is advertised as an adult only property which is fine”

”Relaxing/staff amazing/ very clean and food was good. ”

”They didn't offer military discount and for the 900 spent with no t.v and the toilet being small was not worth that but in a pinch can be a beautiful place as it was for me and my wife. ”

”Clean and spacious room, excellent staff”

”Good”

”Was under construction Huge cockroach’s everywhere Disgusting ”

”Bad customer service (horrible, it’s through a phone line and no one is near the hotel). . TV controller didn’t worked. Very difficult to understand how to get to the lobby. Place is not secured, any guest can lock the lobby from the inside and you will remain outside until someone comes out. I clearly hear the room outside. The fridges are shared with the whole hotel. ”