10/10 Loistava
Stacey
5.9.2025
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel in a great location, walkable to everything in Cairns, a block from the Esplanade. Nice clean and quiet rooms. Always appreciate refillable toiletries as a sustainable measure, especially when they are of decent quality. Shampoo, conditioner, body wash, hand wash and body lotion all with a refreshing scent.
The Mexican restaurant alongside the pool had great happy hour and cocktail specials. Decent coffee from the onsite coffee shop.
During my stay, a fault by Cairns Water left the property without water for the majority of the day. The staff handled all queries with patience and friendliness, despite being under a lot of pressure from something out of their control. Also appreciated the offer of free breakfast for the remainder of my stay as a gesture to make up for the less than ideal experience.
Only minor complaint would be the pool on level 3 was smaller than some pictures suggest. It is also fully in the shade after around 2pm in the afternoon, and with the breeze felt at that level, it doesn't make for ideal swimming conditions, even when the temperatures outside are in the high 20s. Something very minor though, and I should note that I was always able to find a lounger, although during peak season this may be more of an issue.
Stacey
Yöpyi 5 yötä elokuussa 2025
