Minibaari, tallelokero huoneessa, työpöytä, pimennysverhot

Arvostelut: Novotel Cairo Airport

4 out of 5
Novotel Cairo Airport
Salah Salem Highway, Cairo

Arvostelut

7,2

Hyvä

Arvosana 10 - Loistava. 318 kautta 1000 arvostelua" "
Arvosana 8 - Hyvä. 272 kautta 1000 arvostelua" "
Arvosana 6 - OK. 150 kautta 1000 arvostelua" "
Arvosana 4 - Huono. 122 kautta 1000 arvostelua" "
Arvosana 2 - Hirveä. 138 kautta 1000 arvostelua" "

7,6/10

Siisteys

7,4/10

Henkilökunta ja palvelu

7,6/10

Palvelut/mukavuudet

7,4/10

Majoituspaikan kunto ja tilat

7,2/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Valtteri

Yöpyi 1 yön tammikuussa 2023
Hotel Management vastasi 13.12.2023
Dear Valtteri ,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Atta El DessoukyGeneral Manager

8/10 Hyvä

Kalle

Yöpyi 2 yötä marraskuussa 2021
Novotel Cairo Airport vastasi 14.12.2021
Dear Kalle Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Atta ELDESSOUKY General Manager

6/10 OK

Man

Liikematkailija
Hyvää: Siisteys ja henkilökunta ja palvelu
Avoid the hotel restaurant, Both for breakfast and dinner
Yöpyi 4 yötä toukokuussa 2024
Yassmin Yehia vastasi 26.5.2024
Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Atta ELDESSOUKYGeneral Manager

10/10 Loistava

Ghaly

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Friendly staff
Yöpyi 1 yön toukokuussa 2024
Yassmin Yehia vastasi 24.5.2024
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Atta ELDESSOUKYGeneral Manager

6/10 OK

Melissa

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön toukokuussa 2024
Yassmin Yehia vastasi 23.5.2024
Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Atta ELDESSOUKYGeneral Manager

4/10 Huono

Vladimir

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
In our room 4129 the whole time was an air-conditioned hum, I guess from nearest facility. They know that and to cover it they give you a room with TV swich on and working air condition in the room,so youbwould not hear it.
Yöpyi 2 yötä toukokuussa 2024
Yassmin Yehia vastasi 20.5.2024
Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Atta ELDESSOUKYGeneral Manager

8/10 Hyvä

Vinod

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Poor shuttle service from airport. Had to take a cab
Yöpyi 1 yön toukokuussa 2024
Hotel management vastasi 11.5.2024
Dear Mr. Vinod,Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Atta ELDESSOUKYGeneral Manager

8/10 Hyvä

Sharon, Gold Coast

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The Novotel was a welcome relief from the hustle and bustle of Cairo. The room was huge- in fact two rooms. It was quiet and clean with good facilities. The staff were very friendly and efficient. Especially Emir the waiter who looked after me.
Yöpyi 2 yötä huhtikuussa 2024
Hotel management vastasi 11.5.2024
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Atta ELDESSOUKYGeneral Manager

6/10 OK

Ghazi, Modesto

Yöpyi 2 yötä toukokuussa 2024
Yassmin Yehia vastasi 26.5.2024
Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Atta ELDESSOUKYGeneral Manager

10/10 Loistava

Nessym

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Honestly this is the BEST hotel I been to in Cairo and j cannot wait to come back
Yöpyi 7 yötä huhtikuussa 2024
Yassmin Yehia vastasi 3.5.2024
Dear Nessym,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Atta ELDESSOUKYGeneral Manager

8/10 Hyvä

Julie

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Parfait pour un cours séjour!
Yöpyi 1 yön huhtikuussa 2024
Yassmin Yehia vastasi 3.5.2024
Madame/Monsieur Julie,Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Cairo Airport.C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments lesmeilleursAtta ELDESSOUKYGeneral Manager

10/10 Loistava

Abdulkader

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great experience!!
Yöpyi 6 yötä huhtikuussa 2024
Yassmin Yehia vastasi 2.5.2024
Dear Abdulkader,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Atta ELDESSOUKYGeneral Manager

10/10 Loistava

DITJON, Ioannina

Yöpyi 1 yön huhtikuussa 2024
Yassmin Yehia vastasi 20.5.2024
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Atta ELDESSOUKYGeneral Manager

10/10 Loistava

Kenji

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Pretty close to the airport, excellent staff and very nice accomodations. I strongly recommended
Yöpyi 2 yötä huhtikuussa 2024
Yassmin Yehia vastasi 30.4.2024
Dear Kenji,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Atta ELDESSOUKYGeneral Manager

10/10 Loistava

Janet

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I checked in last min to get away from a hotel I didn’t feel safe as a solo traveler at. This hotel is gated with some at the gate and a dog they walked around the car. At the door it’s a bag check like the airport very quick. Staff was fast with help and check in took about 2 mins bel hop took my things to my room for me. Hotel quite beautiful clean and nice will stay again. Free shuttle to the airport every 30 mins on time.
Yöpyi 1 yön huhtikuussa 2024
Yassmin Yehia vastasi 29.4.2024
Dear Janet,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Atta El Dessouky General Manager,

6/10 OK

Alejandro

Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
The hotel was a little expensive for what they offer, but it was clean and the shuttle to the airport was good.
Yöpyi 1 yön huhtikuussa 2024
Yassmin Yehia vastasi 29.4.2024
Dear Alejandro,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Atta ELDESSOUKYGeneral Manager

4/10 Huono

Maurizio

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Yassmin Yehia vastasi 21.4.2024
Dear Maurizio,Thank you for taking the time to tell us about your experience at Novotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Atta ELDESSOUKYGeneral Manager

10/10 Loistava

Jennifer

Yöpyi 1 yön huhtikuussa 2024
Yassmin Yehia vastasi 29.4.2024
Dear Jennifer,Thank you for the great rate of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Atta ELDESSOUKYGeneral Manager

4/10 Huono

Danielle

Matkusti pienten lasten kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Clean modern airport hotel, with comfortable beds. It was badly let down however by 2 issues - the shuttle and the food. Shuttle - advertised as free 24 hour service. On arriving to Cairo however it is extremely difficult to actually use it. You have to ring the hotel reception and wait 30 minutes, which isn’t easy unless you have an Egyptian mobile. They ignored my messages sent in advance with our flight details, so we had a stressful wait in the blazing heat with our toddler. The Italian food (Primavera restaurant, beside the pool) - the pizzas had NO tomato on them so were basically cheesy bread with toppings, and the “tenderloin” beef was inedible. The “risotto” was just plain rice in a bowl served upside down. We tried to highlight this to staff but were ignored and had to pay the full amount.
Yöpyi 1 yön huhtikuussa 2024
Yassmin Yehia vastasi 8.4.2024
Dear Danielle,Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Atta ELDESSOUKYGeneral Manager

8/10 Hyvä

Jugdip

Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Convenient for airport
Yöpyi 1 yön helmikuussa 2024
Hotel Management vastasi 7.4.2024
Dear Jugdip,Thank you for choosing Novotel Cairo Airport. We are delighted to hear that you found our hotel convenient for the airport. We look forward to welcoming you back soon. Best Regards, Atta El Dessouky General Manager

10/10 Loistava

Sebastian

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean, comfortable beds.
Yöpyi 1 yön huhtikuussa 2024
Hotel Management vastasi 7.4.2024
Dear Sebastian, Thank you for your positive feedback regarding our clean and comfortable beds. We are delighted to hear that you had a pleasant stay. Best Regards, Atta El Dessouky General Manager

10/10 Loistava

sue

Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very quick check in, close to airport and room very quiet, allowing for a good nights sleep.
Yöpyi 1 yön huhtikuussa 2024
Yassmin Yehia vastasi 4.4.2024
Dear sue,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Atta ELDESSOUKYGeneral Manager

6/10 OK

Mark

Matkusti kumppanin kanssa
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
Called for shuttle, was told to call shuttle ourselves and given number. This should not happen, staff at hotel should call shuttle for us. Second driver of shuttle did nothing except pick us up. We lifted our bags into truck, he sat. When we got to hotel he asked for tip. Pretty bad image for Novotel. Front desk check in Amr was great. Very efficient and helpful.
Yöpyi 1 yön maaliskuussa 2024
Yassmin Yehia vastasi 21.3.2024
Dear Mark,Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Atta ELDESSOUKYGeneral Manager

10/10 Loistava

Erin

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The shuttle was easy to grab and liked that the bar was open 24/7. Rooms were clean and perfect for landing for a layover while facilities offered made you feel like you were at a resort rather than a ‘landing ground’. Prices were fair and would visit again
Yöpyi 2 yötä maaliskuussa 2024
Yassmin Yehia vastasi 21.3.2024
Dear Erin,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Atta ELDESSOUKYGeneral Manager

8/10 Hyvä

Ghazi, Modesto

Yöpyi 1 yön maaliskuussa 2024
Hotel Management vastasi 12.3.2024
Dear Ghazi,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best Regards,Atta El Dessouky General Manager

8/10 Hyvä

修�

Yöpyi 3 yötä helmikuussa 2024
Yassmin Yehia vastasi 24.3.2024
Dear ä¿ä? , Thank you for the great rate of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Atta ELDESSOUKY General Manager

2/10 Hirveä

Tarkistettu asiakas

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
Hotel Management vastasi 27.2.2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Atta ELDESSOUKYGeneral Manager

10/10 Loistava

Cormac

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent staff
Yöpyi 1 yön helmikuussa 2024
Yassmin Yehia vastasi 23.2.2024
Dear Cormac,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Atta ELDESSOUKYGeneral Manager

2/10 Hirveä

Elie

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Horrible hotel. Much better options out there.
Horrible place and terrible people. Rude, obnoxious staff. Smelly, poorly managed and overpriced hotel.
Yöpyi 1 yön tammikuussa 2024
Yassmin Yehia vastasi 22.2.2024
Dear Elie,Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Atta ELDESSOUKYGeneral Manager

8/10 Hyvä

Augustus

Yöpyi 1 yön tammikuussa 2024
Hotel Management vastasi 7.2.2024
Dear Augustus,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best Regards,Atta El Dessouky General Manager

10/10 Loistava

Jennifer

Yöpyi 1 yön tammikuussa 2024
Yassmin Yehia vastasi 30.1.2024
Dear Jennifer,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Atta ELDESSOUKYGeneral Manager

10/10 Loistava

Edward, Bath

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Yassmin Yehia vastasi 28.1.2024
Dear Edward,Thank you for the great rate of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Atta ELDESSOUKYGeneral Manager

6/10 OK

Tatiana

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
The staff, room, location, and food are excellent. We experienced problems with the room bathroom. It would be nice to have more trees, bushes, flowers, especially around pools - it was a bit intimidating to go to a pool - people could see you very well from the restaurant windows.
Yöpyi 1 yön tammikuussa 2024
Yassmin Yehia vastasi 24.1.2024
Dear Tatiana,Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Yassmin YehiaGuest Relation

10/10 Loistava

Jorge, Staten Island

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
All was ok
Yöpyi 1 yön tammikuussa 2024
Yassmin Yehia vastasi 19.1.2024
Dear Jorge,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Yassmin YehiaGuest Relation

10/10 Loistava

Mary

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We were travelling from Canada and this was a great place after long flights to rest before starting our travels in Egypt. Easy shuttle from arrivals, very attentive staff, very good food service options within hotel. Enjoyed our stay and would recommend.
Yassmin Yehia vastasi 19.1.2024
Dear Mary,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Yassmin YehiaGuest Relation

6/10 OK

Hannah

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys
Just OK
Our first room reeked of cigarette and non of the outlets worked. They were quick to switch our room though which was nice. Our Hotels.com booking said there was complimentary breakfast but the guy was giving us a hard time saying that’s not a thing. This place is just OK. Better than a motel, but not luxurious by any means.
Yöpyi 1 yön tammikuussa 2024
Hotel Management vastasi 14.1.2024
Dear Hannah,Thank you for your candid review, we apologize that your recent stay did not meet your expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the near future, so that we can provide a better experience.Best Regards,Atta El Dessouky General Manager

10/10 Loistava

Stewart

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
This is a large airport hotel with all the facilities one could hope for. The lobby was busy at all times but there was always someone around to answer questions. There are several restaurants adjacent to the lobby and 2 outdoor pools. Our room was typical with 2 twin beds even though we were told we would have one larger bed. The beds were comfortable. The bathroom was a decent size. The holel offered a free shuttle service to/from the airport.
Yöpyi 1 yön tammikuussa 2024
Hotel Management vastasi 14.1.2024
Dear Stewart,We would like to pass you our utmost appreciation and thankfulness for taking the time to publish your fabulous review regarding your recent stay at Novotel Cairo Airport. Our special thanks to you for your lovely, praising words.We are looking forward to welcoming you back in the near future for another unforgettable stay with us at Novotel Cairo Airport.Best Regards,Atta El Dessouky General Manager

8/10 Hyvä

Susane

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very clean and friendly staff. Comfortable bed and pillows and nice room with a beautiful view of pool and grounds. Older and in need of some maintenance. Room service was hit or miss.
Yöpyi 3 yötä tammikuussa 2024
Hotel Management vastasi 11.1.2024
Dear Susane,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Best Regards,Atta El DessoukyGeneral Manager

10/10 Loistava

Jun

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Hotel Management vastasi 8.1.2024
Dear Jun,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best Regards,Atta El Dessouky General Manager

8/10 Hyvä

TOMOKO

Yöpyi 1 yön tammikuussa 2024
Yassmin Yehia vastasi 9.1.2024
Dear TOMOKO,Thank you for the great rate of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Yassmin YehiaGuest Relation

8/10 Hyvä

Ayman Alexander

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön tammikuussa 2024
Yassmin Yehia vastasi 9.1.2024
Dear Ayman Alexander,Thank you for the great rate of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Yassmin YehiaGuest Relation

10/10 Loistava

Jun

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Hotel Management vastasi 8.1.2024
Dear Jun,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best Regards,Atta El Dessouky General Manager

10/10 Loistava

Abubakar

Yöpyi 2 yötä joulukuussa 2023
Hotel Management vastasi 8.1.2024
Dear Abubakar,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best Regards,Atta El Dessouky General Manager

10/10 Loistava

Tatiana

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent place to stay!
Yöpyi 2 yötä joulukuussa 2023
Yassmin Yehia vastasi 1.2.2024
Dear Tatiana,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Atta ELDESSOUKYGeneral Manager

10/10 Loistava

Dia, AVON

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Yassmin Yehia vastasi 30.12.2023
Dear Dia,Thank you for the great rate of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Yassmin YehiaGuest Relation

4/10 Huono

Nadim

Yöpyi 1 yön joulukuussa 2023
Hotel Management vastasi 17.1.2024
Dear Nadim,Thank you for your candid review, we apologize that your recent stay did not meet your expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the near future, so that we can provide a better experience.Best Regards,Atta El Dessouky General Manager

10/10 Loistava

Mani

Nice Hotel
Overall good in cleanliness, service and complimentary breakfast!
Yöpyi 2 yötä joulukuussa 2023
Yassmin Yehia vastasi 27.12.2023
Dear Mani,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Yassmin YehiaGuest Relation

6/10 OK

Sidney

Yöpyi 1 yön joulukuussa 2023
Yassmin Yehia vastasi 27.12.2023
Dear Sidney,Thank you for the great rate of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Yassmin YehiaGuest Relation

4/10 Huono

Alexia

Hotel Management vastasi 7.2.2024
Dear Alexia,Thank you for taking the time to tell us about your experience at Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and we hope that you will give us the opportunity to better serve you soon.Best Regards,Atta El Dessouky General Manager

10/10 Loistava

Wael, Round Rock

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Thank you so much, we enjoyed staying at Novotel.
Yöpyi 3 yötä lokakuussa 2023
Yassmin Yehia vastasi 21.12.2023
Dear Wael,We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Yassmin YehiaGuest Relation