Dear Mr. Jouni, First of all, thank you very much for choosing Hotel Camiral during your stay in Catalunya. We highly appreciate the detail for letting us know your opinion about your stay with us. Your kind words encourage us to maintain our smiles on and keeps us following our values and the standards of the Leading Hotels of the World. We are thrilled to hear your comments regarding Customer service, hotel and golf facilities. On the other hand, At Hotel Camiral at PGA, one of The Leading Hotels of the World, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem you mentioned above and prevent any future occurrences. We will take your comments as an incentive to continue to provide our clients with the most outstanding service we can offer. The entire team of Hotel Camiral hope to have the chance welcoming you back here at the PGA Catalunya Resort. Kind regards, David Salomon General Manager Hotel Camiral

Thank you very much for visiting Lavida hotel at Camiral Golf & Wellness. It has been a pleasure to host you at our resort.We look forward to welcoming you back so that you can once again enjoy the peace and quiet of our paradise of well-being. Thank you again for your message. We send you our warmest greetings.Jaume DonjóGeneral Manager

Dear Mr.Jason,Thank you for your kind comment and your visit to Camiral Golf & Wellness.Really looking forward to welcome you soon.Kind regards Jaume DonjóGeneral Manager

Cher Mr.Olivier,Nous vous remercions pour vos propos, que nous ne manquerons pas de transmettre à toute l’équipe. Nous serons ravis de vous revoir lors d’un prochain séjour au Camiral Golf & Wellness. Jaume DonjóGeneral Manager

Dear Mrs.Iuliia,We are pleased to hear that you enjoyed during your stay and had a great time at Camiral Golf & Wellness. We hope to see you again very soon. Jaume Donjó General Manager

Cher Kessas,Nous sommes ravis de vos propos et de savoir que vous avez passé un excellent séjour au Camiral Golf & Wellness.Nous espérons vous accueillir à nouveau prochainement. Jaume DonjóGeneral Manager

Dear Mr.Morgan,We deeply regret that your experience during your stay with us did not live up to your expectations. We are very sorry for the incidents you have experienced and would like to convey our sincerest apologies.We look forward to welcoming you back to our resort and to giving you the extraordinary experience that you deserve.We send our cordial greetings. Jaume DonjóGeneral ManagerHotel Camiral

Dear Aymen,We are very grateful for your opinion and really happy to hear that you enjoyed your experience at PGA Catalunya. We will, of course, be delighted to welcome you back again soon. Jaume DonjóGeneral ManagerHotel Camiral

Dear Nathalie, First of all, we thank you for choosing PGA Catalunya Golf and Wellness for your holiday. It has been a pleasure to host you at our resort and we are happy to know that you enjoyed the facilities. We are looking forward to welcoming you back so that you can once again enjoy the peace and quiet of our paradise of well-being. Thank you again for your message. We send you our warmest greetings. Jaume Donjó General Manager Hotel Camiral

Dear Mme.Shelton, First of all, we thank you for choosing PGA Catalunya Golf and Wellness for your holiday. It has been a pleasure to host you at our resort and we are happy to know that you enjoyed the facilities. We are looking forward to welcoming you back so that you can once again enjoy the peace and quiet of our paradise of well-being. Thank you again for your message. We send you our warmest greetings. Jaume Donjó General Manager Hotel Camiral

Dear Ms.Anna, Thank you very much for visiting PGA Catalunya Golf and Wellness. It has been a pleasure to host you at our resort. We are happy to know that you enjoyed the hotel. We will convey your words to the team, who will surely appreciate your message very much. It is sure to motivate our team to continue working day by day to offer the best possible experience. It was a shame you couldn´t get any treatment due to the high occupancy, we really hope to welcome you back and to offer you an experience in our new wellness as you deserve. With warm regards, Jaume Donjó General Manager Hotel Camiral

Cher Mr.Gilles, Nous souhaitons avant tout vous remercier d’avoir pris le temps de nous écrire. Nous sommes ravis d’avoir répondu à vos attentes lors de vos vacances, ce fut un grand plaisir de vous accueillir au sein de notre complexe. En tant que client, vos commentaires à notre égard sont très importants. Nous avons pris note de chaque détail concernant votre experience et nous allons maintenant analyser nos erreurs en vue d’améliorer notre service. Nous nous réjouissons de vous accueillir à nouveau pour vous offrir l’expérience fabuleuse qui vous est due. Avec nos meilleures salutations, Jaume Donjó General Manager Hotel Camiral

Dear Mr.Ricardo, Thank you very much for visiting PGA Catalunya Golf and Wellness. It has been a pleasure to host you at our resort. We are happy to know that you enjoyed the facilities. We look forward to welcoming you back so that you can once again enjoy the peace and quiet of our paradise of well-being. Thank you again for your message. We send you our warmest greetings. Jaume Donjó General Manager Hotel Camiral

Dear Mr.Leo, First of all, we thank you for choosing PGA Catalunya Golf and Wellness for your holiday. It has been a pleasure to host you at our resort and we are happy to know that you enjoyed the facilities. We are looking forward to welcoming you back so that you can once again enjoy the peace and quiet of our paradise of well-being. Thank you again for your message. We send you our warmest greetings. Jaume Donjó General Manager Hotel Camiral

Cher client, Tout d’abord, nous tenons à vous remercier pour avoir choisi PGA Catalunya Golf and Wellness pour vos vacances. Cela fut un plaisir de vous accueillir au sein de notre complexe et nous sommes ravis de vous savoir satisfait de nos services. Nous nous réjouissons de vous accueillir à nouveau pour profiter du calme et de la tranquillité de notre écrin de bien-être. Merci encore pour votre message. Nous saisissons cette occasion pour vous transmettre nos sincères salutations. Jaume Donjó General Manager Hotel Camiral

Apreciado Sr.Carrero, Primero de todo le agradecemos que haya escogido PGA Catalunya Golf and Wellness para su viaje de descanso. Ha sido un placer acogerle en nuestro resort. Lamentamos profundamente que la experiencia durante estos días con nosotros no haya estado a la altura de lo que esperaba de nosotros. Como hemos comentado por teléfono queremos transmitirle nuestras más sinceras disculpas. Como nuestro huésped, sus comentarios son muy importantes para nosotros y nos ayudan a mejorar cada día. Esperamos poder darle la bienvenida nuevamente en nuestro resort y brindarle la experiencia extraordinaria que se merece. Reciba un cordial saludo. Jaume Donjó General Manager Hotel Camiral

Dear Guest, Thank you very much for visiting PGA Catalunya Golf and Wellness. It has been a pleasure to host you at our resort. We are happy to know that you enjoyed the facilities and that you especially enjoyed the tree tour with Oriol. As our guest, your comments are very important to us. We assure you that we have taken note of your suggestions in order to improve our service. We look forward to welcoming you back to our resort very soon. We send our cordial greetings. Jaume Donjó General Manager Hotel Camiral

Dear guest, First of all, we thank you for choosing PGA Catalunya Golf and Wellness for your holiday. It has been a pleasure to host you at our resort and we are happy to know that you liked our facilities and especially our staff. As our guest, your comments are very important to us. We assure you that we have taken note of every detail you have indicated, and that we will analyse the incident in order to improve our service. We look forward to welcoming you back to our resort and to giving you the extraordinary experience that you deserve. Warm greetings. Jaume Donjó General Manager Hotel Camiral

Nous souhaitons avant tout vous remercier d’avoir pris le temps de nous écrire. Ce fut un grand plaisir de vous accueillir au sein de notre complexe. Nous sommes désolés de lire que vos attentes en terme de calme ne fut pas satisfaisant. PGA Catalunya Golf and Wellness est une destination famille où les enfants sont bienvenus. Nous espérons que malgré cette déception, vous conserverez un souvenir agréable de votre passage au sein de PGA Catalunya Golf and Wellness, et que nous aurons le plaisir de vous accueillir prochainement. Bien cordialement, Jaume Donjó General Manager Hotel Camiral