Ulkouima-allas

Arvostelut: Eastin Ashta Resort Canggu

4 out of 5
Eastin Ashta Resort Canggu
Jl. Munduk Catu No.8, Canggu, Kuta Utara, Canggu

Arvostelut

9,4

Poikkeuksellisen hyvä

Arvosana 10 - Loistava. 286 kautta 401 arvostelua" "
Arvosana 8 - Hyvä. 90 kautta 401 arvostelua" "
Arvosana 6 - OK. 13 kautta 401 arvostelua" "
Arvosana 4 - Huono. 6 kautta 401 arvostelua" "
Arvosana 2 - Hirveä. 6 kautta 401 arvostelua" "

9,6/10

Siisteys

9,6/10

Henkilökunta ja palvelu

9,4/10

Palvelut/mukavuudet

9,4/10

Majoituspaikan kunto ja tilat

9,0/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Tarkistettu asiakas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huoneemme oli juuri kuin kuvissa ja tilavampi! Koko hotelli oli tyylikkäästi sisustettu. Aamupala oli erittäin hyvä, varsinkin pannukakut jotka valmistettiin tilauksesta. Jos jotain huonoa pitää keksiä, niin hotellin uima-altaan pohjasta lähti hieman laattoja irti yhdestä kohtaa, mutta eiköhän sekin korjata ajallaan. Allas olisi voinut olla hieman syvempi.
Yöpyi 4 yötä joulukuussa 2019
GM vastasi 10.1.2020
Dear Guest, Dear Guest, Many thanks for the feedback. We're delighted to see that you enjoyed your stay. Thank you for choosing Eastin Canggu as your destination of choice for your Bali holiday! Best Regards, Anders General Manager

10/10 Loistava

Tarkistettu asiakas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Erinomaisella paikalla, aamupala oikeasti hyvä ja monipuolinen, hyvä palvelu ja siisteys tosi hyvä! Suosittelen!
Yöpyi 7 yötä toukokuussa 2019
GM vastasi 16.5.2019
Dear Guest, Thank you for taking the time to share your feedback of your recent stay with us. We are so pleased to know that you had an enjoyable stay with us. It was a pleasure for us to serve you and we certainly hope that we may have the opportunity to welcome you back to us again in the future! Best Regards, Anders General Manager

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
3 yön majoitus
Hotelli oli uusi ja paljon siistimpi kuin kuvista katsottaessa. Huoneet tilavia ja puhtaita. Suihkusta tuli lämmintä vettä. Allasalue oli iso, jossa paljon aurinkotuoleja. Pyyhkeet altaalla. Hyvä ja ilmastoitu kuntosali ja monipuoliset laitteet. Aamiaisbuffet erinomainen ja auki klo 11.30 saakka. Kävelymatkan päässä rannasta. Kahviloita ja ravintoloita myös paljon lähipiirissä. Ainut miinus hotellissa oli, ettei luottopuolta voinut käyttää credit/ debit korttiyhdistelmällä.
Yöpyi 3 yötä maaliskuussa 2019
GM vastasi 2.4.2019
Dear Guest, Thank you for taking the time to share your feedback of your recent stay with us here on Hotels.com. We are so happy to see that you enjoyed your stay with us. It would certainly be a pleasure for us to welcome you back, should you ever find your way back to Bali and Canggu. Best Regards, Anders General Manager

10/10 Loistava

Heli

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 9 yötä helmikuussa 2019
GM vastasi 18.3.2019
Dear Heli, Thank you for taking the time to share your feedback of your recent stay with us, much appreciated. We certainly hope that we'll have the pleasure of welcoming you back to us again in the future! Best Regards, Anders Lund General Manager

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
A great hotel in Canggu
The hotel is brand new so everything was in excellent condition. Room was very nice and breakfast good. Smartly located within short walking distance from all main activities in Canggu. Overall a good option in Canggu if looking for a more traditional hotel over a villa.
Yöpyi 5 yötä syyskuussa 2018
General Manager vastasi 9.10.2018
Dear Guest, Thank you for your ecxellent review, we truly appreciate your feedback. We're delighted to read that you had an enjoyable stay at Eastin Canggu. We certainly hope we'll have a chance to serve you again in the future. Best Regards, Anders

10/10 Loistava

lisa

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Would go back just for the breakfast buffet, pool, gym, and overall environment. It’s beautifully appointed and the in room massage was one of the best I’ve had. Would definitely go back again!
Yöpyi 2 yötä helmikuussa 2024
Jari vastasi 27.5.2024
Dear lisa, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Eastin Ashta Resort Canggu.Thank you for recognizing our decent breakfast selections, pool, and gym. We are also glad that you enjoyed the in-room massage service.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Canggu. Kind regards,Jari Nielsen

8/10 Hyvä

Nina

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice Hotel, but very noisy
Yöpyi 2 yötä toukokuussa 2024
Jari vastasi 27.5.2024
Dear Nina, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Eastin Ashta Resort Canggu.Thank you for appreciating the comfort of our hotel. We are located in a convenient location that close to the main attractions, but there are a few ongoing projects and new venue next door that may generate noise in the area. We apologize for any inconvenience this may cause.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Canggu. Kind regards,Jari Nielsen

10/10 Loistava

AKHTAR, Mesa

Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property is well kept. Staff is helpful and kind. Breakfast is great. Only downside is a club next door. Tuesday and Friday nights are loud- all night.
Yöpyi 2 yötä toukokuussa 2024
Jari vastasi 27.5.2024
Dear AKHTAR, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Eastin Ashta Resort Canggu.Thank you for appreciating the delicious breakfast selections and enjoyed the exceptional service from our team. We apologize for the noise from the venue next door. It's a new establishment and while we were initially unaware of their exact nature, their recent trial event made it clear they may generate noise. We have addressed this with the local community to find a solution that works for everyone.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Canggu. Kind regards,Jari Nielsen

4/10 Huono

Abbas

Matkusti kumppanin kanssa
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Overall I’d give the Eastin at this moment a 4/10: - Location is central and in a happening area of Canggu - Cleanliness: Rooms depending on your luck smell mouldy as it’s located next to the beach - Noise Levels: Desa Kitsunè opened next door so it’s really noisy on nights they’re holding events My wife and I had to cut our stay short at this hotel given their pool was under renovation and we just couldn’t bear the noise as we were working remotely and needed a good nights sleep. For the same budget there are many other options to choose from in Canggu - sadly a miss despite other reviews you may read.
Yöpyi 6 yötä toukokuussa 2024
Jari vastasi 23.5.2024
Dear Abbas, Thank you very much for taking the time to let us know about your experience during your stay with us. We sincerely apologize that your stay at Eastin Ashta Resort Canggu did not meet your expectations.Thank you for appreciating our convenient location, close to the main attractions. Your feedback on the rooms will be shared with relevant department for improvement. We apologize for the noise from the venue next door. It's a new establishment and while we were initially unaware of their exact nature, their recent trial event made it clear they may generate noise. We have addressed this with the local community to find a solution that works for everyone.We hope that the inconveniences you endured do not stop you from staying with us in the future and that we are given another chance to prove our high standards to you.Kind regards, Jari Nielsen

10/10 Loistava

Stephanie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä toukokuussa 2024

10/10 Loistava

Simmui

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The facility were great ie gym. Great breakfast. Excellent location to everything including beach 😍
Yöpyi 4 yötä huhtikuussa 2024
Jari vastasi 20.5.2024
Dear Simmui, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Eastin Ashta Resort Canggu.Thank you for recognizing our convenient location that close to the main attractions. We are also glad that you appreciate our gym, and the delicious breakfast selections.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Canggu. Kind regards,Jari Nielsen

6/10 OK

T

Hyvää: Siisteys
Yöpyi 3 yötä toukokuussa 2024

10/10 Loistava

Harleen

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä huhtikuussa 2024

10/10 Loistava

Taekyung

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
다들 아시다시피 짱구에서는 쇼핑이나 외식 등 즐길거리가 많아요! 호텔 위치가 워낙 좋아서 다 걸어다닐 수 있는게 장점이구요. 걱정하시는 것처럼 밤에 엄청 시끄러운 정도는.. 아닙니다. 여자친구는 좀 설쳤다구 하는데 저는 잘잤어요. 아침 조식도 맛있으니까 꼭 드시길 추천바랍니다.
Yöpyi 1 yön huhtikuussa 2024
Jari vastasi 23.4.2024
Dear Taekyung, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Eastin Ashta Resort Canggu.Thank you for recognizing our strategic location, close to main attractions, and the delicious breakfast selections. We are located in a strategic location, but there are a few ongoing projects that may cause noise in the area. We apologize for any inconvenience this may cause.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Canggu. Kind regards,Jari Nielsen

10/10 Loistava

Emily

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was in a very good location. The staff was really nice and friendly. There were many things to do around the area and a lot of different restaurants. Will defiantly stay here again next time I come to Bali.
Yöpyi 3 yötä huhtikuussa 2024
Jari vastasi 23.4.2024
Dear Emily, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Eastin Ashta Resort Canggu.Thank you for appreciating our convenient location, close to main attractions. We are also glad that you enjoyed the exceptional service from our team.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Canggu. Kind regards,Jari Nielsen

10/10 Loistava

Rosalie

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This hotel was beautiful, very clean & the staff was very friendly and helpful! I really enjoyed my stay! Recommend a 10/10
Yöpyi 6 yötä tammikuussa 2024
Jari vastasi 22.4.2024
Dear Rosalie, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Eastin Ashta Resort Canggu.Thank you for appreciating the hotel ambience, cleanliness, and the exceptional service from our team.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Canggu. Kind regards,Jari Nielsen

8/10 Hyvä

Arthur

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
There's construction happening next door which is very noisy in the mornings.
Yöpyi 4 yötä huhtikuussa 2024
Jari vastasi 19.4.2024
Dear Arthur, Thank you very much for taking the time to let us know about your experience during your stay with us. We sincerely apologies that your stay at Eastin Ashta Resort Canggu did not meet your expectations.We are located in a strategic location, but there are a few ongoing projects that may generate noise in the area. We apologize for any inconvenience this may caused.We hope that the inconveniences you endured do not stop you from staying with us in the future and that we are given another chance to prove our high standards to you.Kind regards, Jari Nielsen

10/10 Loistava

Simon

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Magnifique hôtel, le personnel vraiment sympathique, service impeccable ! J'avais une chambre au dernier étage avec vue sur l'océan 😍
Yöpyi 6 yötä maaliskuussa 2024
Jari vastasi 19.4.2024
Dear Simon, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Eastin Ashta Resort Canggu.Thank you for appreciating the comfort of our rooms. We are also glad that you enjoyed the exceptional service from our team.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Canggu. Kind regards,Jari Nielsen

10/10 Loistava

Yulia

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice hotel in a busy area walking distance to the beach. Very nice rooms and friendly staff
Yöpyi 4 yötä maaliskuussa 2024
Jari vastasi 8.4.2024
Dear Yulia, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Eastin Ashta Resort Canggu.Thank you for appreciating our convenient location, and comfort of our rooms. We are also glad that you enjoyed the friendliness service from our team.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Canggu. Kind regards,Jari Nielsen

10/10 Loistava

Linda

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Enjoyed the hotel and pool area.
Yöpyi 5 yötä maaliskuussa 2024
Jari vastasi 8.4.2024
Dear Linda, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Eastin Ashta Resort Canggu.Thank you for appreciating the relaxing ambience of the pool and hotel area.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Canggu. Kind regards,Jari Nielsen

8/10 Hyvä

Mark, Langwarrin

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great hotel with amazing services. Staff could not be more helpful and friendly. One one thing I would suggest is possibly a sail shade even just over half the pool as the sun can get extremely hot. Apart from that we cannot fault the hotel
Yöpyi 4 yötä maaliskuussa 2024
Jari vastasi 8.4.2024
Dear Mark, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Eastin Ashta Resort Canggu.Thank you for enjoying the exceptional service from our team. Your feedback on the shade around the pool will be shared with relevant department for improvement.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Canggu. Kind regards,Jari Nielsen

8/10 Hyvä

Madeleine

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location
Yöpyi 3 yötä maaliskuussa 2024
Jari vastasi 5.4.2024
Dear Madeleine, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Eastin Ashta Resort Canggu.Thank you for appreciating our convenient location that close to the main attractions.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Canggu. Kind regards,Jari Nielsen

10/10 Loistava

Matija

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
All was good.
Yöpyi 1 yön maaliskuussa 2024
Jari vastasi 27.3.2024
Dear Matija, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Eastin Ashta Resort Canggu.We look forward to welcoming you back on your next visit to Canggu. Kind regards,Jari Nielsen

10/10 Loistava

Zubareva

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä helmikuussa 2024

8/10 Hyvä

Jayden

Hyvää: Henkilökunta ja palvelu
Yöpyi 5 yötä helmikuussa 2024

10/10 Loistava

Peter

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 5 yötä helmikuussa 2024

10/10 Loistava

Roger

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024

8/10 Hyvä

Everton

Yöpyi 5 yötä helmikuussa 2024

10/10 Loistava

Dylan

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great rooms
Yöpyi 3 yötä helmikuussa 2024
Jari vastasi 26.2.2024
Dear Dylan, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Eastin Ashta Resort Canggu.Thank you for appreciating the comfort of our rooms.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Canggu. Kind regards,Jari Nielsen

10/10 Loistava

Shane

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 8 yötä helmikuussa 2024

2/10 Hirveä

Tatsuji

Huonoa: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
高圧的
とにかく受付から掃除スタッフに至るまで高圧的で閉易しました。
Yöpyi 9 yötä helmikuussa 2024
Jari vastasi 26.2.2024
Dear Tatsuji, Thank you very much for taking the time to let us know about your experience during your stay with us. We sincerely apologize that your stay at Eastin Ashta Resort Canggu did not meet your expectations.Thank you for your feedback! We appreciate your insights and will share them with the relevant departments to help us improve our services.We hope that the inconveniences you endured do not stop you from staying with us in the future and that we are given another chance to prove our high standards to you.Kind regards, Jari Nielsen

10/10 Loistava

Emma

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Friendly staff and a great stay!!
Yöpyi 7 yötä helmikuussa 2024
Jari vastasi 26.2.2024
Dear Emma, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Eastin Ashta Resort Canggu.Thank you for appreciating the friendliness service from our team.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Canggu. Kind regards,Jari Nielsen

10/10 Loistava

Sandra

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Fabulous clean and comfortable. Great staff. Awesome buffet. Thanks 🙏
Yöpyi 2 yötä helmikuussa 2024
Jari vastasi 18.2.2024
Dear Sandra, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Eastin Ashta Resort Canggu.Thank you for recognizing the cleanliness and comfort of our rooms. We are also glad that you appreciate the exceptional service from our team and decent breakfast selections.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Canggu. Kind regards,Jari Nielsen

8/10 Hyvä

Tehgan, Coogee

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Bird sounds on roof if your on a higher level I had to ask to be moved rooms on the second night as I got no sleep.
Yöpyi 2 yötä tammikuussa 2024
Jari vastasi 8.2.2024
Dear Tehgan, Thank you very much for taking the time to let us know about your experience during your stay with us. We sincerely apologise that your stay at Eastin Ashta Resort Canggu did not meet your expectations.We sincerely apologize for the bird sounds near your room. We understand this can be disruptive, and we appreciate you bringing it to our attention. Your feedback will be shared with the relevant department for consideration of possible improvements.We hope that the inconveniences you endured do not stop you from staying with us in the future and that we are given another chance to prove our high standards to you.Kind regards, Jari Nielsen

10/10 Loistava

Hannah

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä helmikuussa 2024

10/10 Loistava

Marcell

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Would def stay again!
Yöpyi 3 yötä helmikuussa 2024
Jari vastasi 13.2.2024
Dear Marcell, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Eastin Ashta Resort Canggu.We look forward to welcoming you back on your next visit to Canggu. Kind regards,Jari Nielsen

10/10 Loistava

seung jun

Yöpyi 2 yötä tammikuussa 2024

8/10 Hyvä

tsuyoshi

Hyvää: Majoituspaikan kunto ja tilat
ご飯が美味しい
Yöpyi 4 yötä tammikuussa 2024
Jari vastasi 30.1.2024
Dear tsuyoshi, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Eastin Ashta Resort Canggu.Thank you for appreciating our food quality.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Canggu. Kind regards,Jari Nielsen

8/10 Hyvä

Marianne

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 8 yötä tammikuussa 2024

6/10 OK

Mina

위치가 좋다고 하여 예약했고 무난 했어요. 바닥은 좀 더러웠어요. 발바닥이 까매짐..
Yöpyi 2 yötä tammikuussa 2024
Jari vastasi 24.1.2024
Dear Mina, Thank you very much for taking the time to let us know about your experience during your stay with us. We sincerely apologies that your stay at Eastin Ashta Resort Canggu did not meet your expectations.Thank you for appreciating our convenient location. We truly value your feedback on the rooms, and it will be shared with the relevant departments for ongoing improvement. We continuously strive to enhance the quality of our guest experience.We hope that the inconveniences you endured do not stop you from staying with us in the future and that we are given another chance to prove our high standards to you.Kind regards, Jari Nielsen

10/10 Loistava

Mike

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Lovely hotel and staff
Lovely hotel with great service. Clean, great pool and excellent breakfast. Gym is well equipped and all machines properly functioning Staff are first class.
Yöpyi 2 yötä tammikuussa 2024
Jari vastasi 24.1.2024
Dear Mike, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Eastin Ashta Resort Canggu.Thank you for appreciating the high-quality service from our team. We are glad that you recognize the cleanliness of our hotel, pool, and decent breakfast selections as well as well equipped gym facilities.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Canggu. Kind regards,Jari Nielsen

10/10 Loistava

Tranaldo

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 9 yötä joulukuussa 2023

10/10 Loistava

Joyce

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great stay in Canggu
Beautiful stay. Very close to the beach, restaurants and shops. The service was stellar! They were kind, gracious and helpful. Massages were in house. Breakfast & menu items were great. Lots of variety.
Yöpyi 5 yötä tammikuussa 2024
Jari vastasi 12.1.2024
Dear Joyce, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Eastin Ashta Resort Canggu.Thank you for recognizing our strategic location, in-room massage, diverse breakfast selections, and varied menu options. We are also glad that you appreciate the high-quality service from our team.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Canggu. Kind regards,Jari Nielsen

10/10 Loistava

Elizabeth, Coburg

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä joulukuussa 2023

10/10 Loistava

maeve

Yöpyi 3 yötä joulukuussa 2023

10/10 Loistava

Mathias

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 15 yötä joulukuussa 2023

10/10 Loistava

Frances

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 6 yötä joulukuussa 2023

10/10 Loistava

Cansu

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
There was a construction happening next to hotel which was annoying
Yöpyi 7 yötä joulukuussa 2023
Andri vastasi 30.12.2023
Dear Cansu, Thank you very much for taking the time to let us know about your experience during your stay with us.We are located in a convenient location, but there are a few ongoing projects that may cause noise in the area. We apologize for any inconvenience this may cause.We hope that the inconveniences you endured do not stop you from staying with us in the future and that we are given another chance to prove our high standards to you.Kind regards, Andri Kurniawan

2/10 Hirveä

Jenny

Matkusti perheen kanssa
BEWARE: BED BUGS AT THIS PROPERTY IRRESPONSIBLE MANAGEMENT We had booked a 6-night stay at this hotel but cut our stay short due to recurring bed bug bites found after 3 nights. My sister woke up every morning with new red dots and was diagnosed by both a local doctor (in person) and an international doctor (virtually) with bed bug bites. This was a traumatic experience for us and mentally distressing. However, management attempts to shirk responsibility and refuses to fully refund claiming that the hotel has no bed bugs and the source of such bites could've been from elsewhere. We have strong reason to believe that the hotel is the source of bed bugs: 1) my sister woke up every day with new bites; 2) besides the hotel, we have not been to the same place twice; 3) new bites have only been found in the mornings after spending the night in the hotel; 4) after we left room 215, she stopped experiencing bites; 5) this was the first hotel we stayed in since arriving in Bali. This surely is not coincidental. The hotel did conduct a pest control search post our complaint but found no bed bugs. However, the absence of visible bed bugs and stains does not necessarily negate the possibility of their presence, given they are adept at evading detection even during professional searches. The hotel continues to refuse to refund us, which is utterly unacceptable. Besides bed bugs, this hotel is more 3-star than 4. Pictures are better than reality. BEWARE AVOID. NOT WORTH IT.
Yöpyi 6 yötä joulukuussa 2023
Andri vastasi 27.12.2023
Dear Jenny, Thank you very much for taking the time to let us know about your experience during your stay with us. We sincerely apologize that your stay at Eastin Ashta Resort Canggu did not meet your expectations.We are truly sorry for the inconvenience you experienced during your stay at our resort. We maintain rigorous cleaning and pest control protocols to prevent any insect or bug issues in our rooms, and we take any concerns seriously. While several guests stayed in your room before and after you, we received no reports of any bug or insect problems. As previously discussed in our separate email, we've processed a refund for your unused nights in accordance with the terms and conditions of your booking. We hope that the inconveniences you endured do not stop you from staying with us in the future and that we are given another chance to prove our high standards to you.Kind regards, Andri Kurniawan

10/10 Loistava

Chingyi

Yöpyi 4 yötä joulukuussa 2023