Thank you so much for your comment. We are glad you liked you stay: the bedroom which is decorate in an 50's hollywoodien style, le breakfast and our staff who is always doing its best to satisfy our guests. Best regards

Dear Kenneth,Thank you for your review and for being a loyal guest of Hotel Renoir over the years.We are delighted to hear that you appreciate our convenient location, friendly and helpful staff, and comfortable beds with lovely linens. Your continued patronage means a lot to us.We apologize for the wear and tear you noticed in your room during this stay. We take your feedback seriously and will address the issue with the shower area to ensure it meets our high standards of cleanliness and comfort. We look forward to welcoming you back on your next visit and providing you with an even better experience.Best regards,

Cher Enrico,Merci beaucoup pour votre évaluation parfaite de 5 sur 5 sur Expedia ! Nous sommes ravis de savoir que vous avez passé un séjour parfait à l'Hôtel Renoir.Votre satisfaction est notre plus grande récompense. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite à Cannes.Cordialement,

Dear Kouami,Thank you for your message. I would like to clarify that the 100 security deposit is a common practice in many hotels and is requested as a guarantee for any potential damages or additional expenses during the stay. This is usually refunded upon check-out, provided there are no damages or extra charges to be applied.I apologize if this information was not clear to you at the time of booking. However, I want to emphasize that this information is typically specified in the booking details that are sent at the time of confirmation. It is important to carefully read the booking details to be aware of any security deposits or additional costs.That being said, I assure you that I will review the details of your reservation to ensure that all information was communicated clearly and transparently. Regarding the 100 security deposit, I have already initiated the process for the refund. Please allow a few business days for the transaction to reflect in your bank account.I sincerely apologize for any inconvenience caused. If you have any further questions or concerns, please do not hesitate to contact me directly at renoir@hotels-groupeboucau.fr Best regards,Marco Antonio Front Office Manager Hotel Renoir

Dear Samira,Thank you very much for your kind feedbackBest RegardsHotel Renoir staff

Dear Nikolajus,thank you very much for your kind feedback,Best regardsHotel Renoir staff