Canterbury Hotellit

”Good service.”

”The resort is large, and very beautiful. There are loads of restaurant choices, from Subway and pizza to upscale restaurants by famous chefs. We ate dinner at Hell's Kitchen, and it was fantastic. We had lunch at Martha Stewart's Bedford, and it was quite good. The spa is lovely, the pool and hot tubs were sooo relaxing, and Lisa, my masseuse was wonderful. I was there with my sisters, we had adjoining rooms, and we had a fantastic time!”

”Simple property with parking right at the door. Very clean. Very easy check in. Super nice staff.”

”The staff- when you could find them tried to be helpful. The walls are thin so we were kept up all night by loud groups on every floor. There is no security and people kept propping stairway door to outside open at night. Our keys cancelled out because staff person who gave us 3 keys did not know room card system can only handle two keys. It took hours to check in - not clear why. Our room had water damage under window.”

”Bed was super uncomfortable. Walls are thin, you can hear the people talking through the walls. Soap and shampoo are poor quality.”

”This is a motel, breakfast is choices of make your own pancakes, bagels, assorted bread, cereals, and blueberry muffins. The cleanliness appeared ok, until I found long strands of hair on 4 of the 5 pillows (2 queen beds) and in the bathtub. ”

”Utilities did not work. Breakfast was extremely limited.”

”When we were there, our floor, including our room smelled of feces. We checked other floors and they didn’t smell like that. We asked the front desk for assistance and they told us to just run the water. It did not help. We asked for other rooms, they said they were fully booked and couldn’t accommodate that. They did not do anything to assist, nor did they provide anything to comp us for the terrible smell on our floor and in our rooms, except give us an air freshener spray, but only when we...

”The rooms were musty and smelled like wet dogs.”

”My wife and I were very pleased with our stay. The whole place was super clean. There was a fridge full of water, o.j., creamer, bagel variety and other items to snack on such as bananas, cereal, oatmeal, coffee, tea, etc. We met one of the hosts who was wonderful. Various activities and places to eat listed on a white board. Very organized and helpful. Would highly recommend and will be coming back. ”

”You need to clean up your parking lot . It’s dirty and it stinks. That’s why I give a 4 star on condition of the property. Your staff need to be trained more with customer service. Some of them looks serious and don’t have welcoming personalities ”

”The handicapped accessibile shower was amazing and a blessing. ”

”We had a wonderful stay at Eileen of Mystic. The place is absolutely beautiful, with tasteful paintings and decor. The room was spotless, very comfortable, and inviting. Josh and Erin were incredibly welcoming and friendly. The breakfast was truly unique and delicious, a highlight of our stay. Overall, the experience felt just like being at home. Highly recommended!”

”My husband,and I frequently stay at this property due to the close proximity of Mohegan Sun Arena. The shuttle service is TOP SHELF!! Though the prices this property charges are much higher than others, we bite the bullet ONLY FOR THE SHUTTLE SERVICE! Now, that being said I have a major problem with the OWNERS of this property! I had written a review a year ago or so. In my review I wrote commending an employee for their dedication, professionalism, and commitment to his employer. I suggested a...

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”Key did not work. TV did not work. No hot water.”

”The room I stayed in was absolutely beautiful, and every little detail was thought of. Very clean, smelled great, quiet. I only stayed one night but will definitely be back!”

”very poorly managed facility. they have a banquet hall and had a prom booked the night we stayed. they didn't tell us until we checked in and they said it wouldnt be too loud. it was extremely loud and we were on second floor directly above the hall. we were travelling with a 1 year old and baby couldn't sleep because all of the noise. we demanded a refund and left the hotel to find somewhere else. very inconsiderate and un professional. they could've told us prior to check in so we...