Businesshotellit - Cap Cana, Punta Cana

”I was very disappointed with my stay, primarily due to the lack of basic communication and service. On our first night, there was no running water. Which meant no showers or no using toilets. Each time we called the front desk, we were told it would be back on in “10 minutes,” but it ultimately took four hours from the initial call. I understand that on a small island, resources and repairs may take time—but honesty goes a long way. I would have much preferred a realistic timeframe and been...

”Beautiful property, the food was incredibly delicious and great quality. The staff were all un amor!! So caring, friendly and ready to assist! The rooms were a little worn but still very clean and well maintained. The gym equipment can use an update.”

”The property feels quite dated despite charging premium rates. Its five-star designation is misleading; it aligns more closely with a four-star experience. For context, the St. Regis next door clearly meets true five-star standards and highlights the difference. That said, the food quality at Eden Roc is very good, and the villas are spacious. However, the promotional images are somewhat misleading and don’t reflect the reality of most rooms. The beach, is beautiful, and we really enjoyed...

”Great and relaxing stay for a solo traveler! Food was excelente!”

”Love this hotel. I can’t count days for come back. Clean areas, nice staff, love the pool and the Spa.”

”Service is terrific. The staff always goes above and beyond. Food is solid for resort food. Would visit again no doubt ”

”Todo excelente, comida nítida, atención de los empleados muy amigable ”

”My boyfriend and I stayed for 4 nights last week and we absolutely loved the resort, it was beautiful. The food options weren’t the best but they weren’t awful. We weren’t told that we were only able to do 2 reservations which sucked. All in all we enjoyed our stay and will stay again next time we come to DR.”