Näkymä majoituspaikasta

Arvostelut: Hotel Dann Cartagena

4 out of 5
Hotel Dann Cartagena
Calle 1A 1-60, El Laguito, Cartagena, Bolivar

Arvostelut

9,0

Upea

Arvosana 10 - Loistava. 672 kautta 1018 arvostelua" "
Arvosana 8 - Hyvä. 222 kautta 1018 arvostelua" "
Arvosana 6 - OK. 61 kautta 1018 arvostelua" "
Arvosana 4 - Huono. 28 kautta 1018 arvostelua" "
Arvosana 2 - Hirveä. 35 kautta 1018 arvostelua" "

9,2/10

Siisteys

9,4/10

Henkilökunta ja palvelu

8,6/10

Palvelut/mukavuudet

8,8/10

Majoituspaikan kunto ja tilat

9,0/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Tytti tuulia

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä kesäkuussa 2023
Guest service / Dann Cartagena hotel vastasi 8.6.2023
Dear Mrs. TyttiWe thank you for your important comments, we are glad to know that you enjoyed the service that our work team was able to offer and that you felt the warmth that we place in each of our tasks, thank you for the recognition, your comments have been shared with the work team.

8/10 Hyvä

Harold William

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We enjoyed the area in that the beach, beach clubs, ATMs, and convenient stores were very close and safe for walking. We very much like the hotel and loved looking out all windows and terrace in #1805. Our only criticism is that the second bathroom could use an upgrade. The inside of the door is crude and shabby. There is also an opening in the wall between the bathroom and the dining area.
Yöpyi 4 yötä toukokuussa 2024

10/10 Loistava

Sandra

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Muy cuidada muy buen servicio .
Yöpyi 4 yötä toukokuussa 2024
Guest Service vastasi 20.5.2024
Estimada Sra. Sandra : Agradecemos sus valiosos comentarios, nos alegra saber que disfrutó de la atención de nuestro equipo y que sintió el esmero que ponemos en cada una de nuestras funciones. Esperamos tenerle de vuelta y gracias por tomarse el tiempo de contarnos su estancia.Saludos cordialesYeison Batista Coordinador de Atención al Cliente Hotel Dann Cartagena

10/10 Loistava

Denitsa

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä toukokuussa 2024
Guest Service vastasi 20.5.2024
Dear Mrs. Denitsa We are pleased to receive your rating about our service. It is a pleasure to know that your stay was satisfactory and we were able to provide the service that characterizes our hotels. We hope to have you back soon in this your Dann Cartagena HotelBest regardsYeison Batista Customer Service Coordinator

10/10 Loistava

Pamela Del Rosario

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 6 yötä toukokuussa 2024
Guest Service vastasi 20.5.2024
Dear Mr. Pamela Del Rosario We are pleased to receive your rating about our service. It is a pleasure to know that your stay was satisfactory and we were able to provide the service that characterizes our hotels. We hope to have you back soon in this your Dann Cartagena Hotel Best regardsYeison Batista Customer Service Coordinator

10/10 Loistava

Fabiola

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We had an excellent stay at Dann Hotel. The staff was wonderfull. Everybody was helpfull and attentive to our needs. Breakfast was delicious with good variety. Will stay again when visiting Cartagena.
Guest Service vastasi 20.5.2024
Dear Mrs. Fabiola : We appreciate your valuable comments, we are glad to know that you enjoyed the attention of our team and that you felt the care we put in each of our functions.We love to know that, without hesitation, we will always be your choice in the City of Cartagena!BestYeison BatistaCustomer Service Coordinator Dann Cartagena Hotel

8/10 Hyvä

William, dorchester

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 3 yötä toukokuussa 2024
Guest Service vastasi 20.5.2024
Dear Mr. William We are pleased to receive your rating about our service. It is a pleasure to know that your stay was satisfactory and we were able to provide the service that characterizes our hotels. We hope to have you back soon in this your Dann Cartagena HotelBest Regards Yeison Batista Customer Service Coordinator Dann Cartagena Hotel

6/10 OK

Mercedes

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel is good. The breakfast , was excellent. The only problem was the A/C in the room. Was either to cold or to warm. Overall. I will stay there again.
Yöpyi 7 yötä toukokuussa 2024
Guest Service vastasi 20.5.2024
Dear Mrs. Mercedes Thank you for sharing with us the experience of your accommodation, it is a pleasure to know that we achieved our goal and provided memorable moments.We are very happy to know that the breakfast exceeded your expectations.We hope you visit us again to enjoy the services that we strengthen daily.Best regards,Yeison Batista Guest service coordinator Dann Cartagena Hotel

10/10 Loistava

Cathleen Ann

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff was friendly and helpful. Balcony rooms were really nice.
Yöpyi 10 yötä toukokuussa 2024
Guest Service vastasi 17.5.2024
Dear Mrs. Cathleen Ann : We appreciate your valuable comments, we are glad to know that you enjoyed the attention of our team and that you felt the care we put in each of our functions.We look forward to having you back and thank you for taking the time to tell us about your stay.Best Yeison BatistaCustomer Service CoordinatorDann Cartagena Hotel

10/10 Loistava

Alonso

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
NONE
Yöpyi 7 yötä toukokuussa 2024
Guest Service vastasi 16.5.2024
Dear Mr. Alonso We are pleased to receive your rating about our service. It is a pleasure to know that your stay was satisfactory and we were able to provide the service that characterizes our hotels. We hope to have you back soon in this your Dann Cartagena Hotel

10/10 Loistava

Luis

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent
Yöpyi 3 yötä toukokuussa 2024
Guest Service vastasi 16.5.2024
Estimado Sr. Luis: Agradecemos sus valiosos comentarios, nos alegra saber que disfrutó de la atención de nuestro equipo y que sintió el esmero que ponemos en cada una de nuestras funciones. Esperamos tenerle de vuelta y gracias por tomarse el tiempo de contarnos su estancia.

10/10 Loistava

Giovanni

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Personal muy amable
Yöpyi 4 yötä maaliskuussa 2024
Guest Service vastasi 14.5.2024
Estimado Sr. Giovanni : Agradecemos sus valiosos comentarios, nos alegra saber que disfrutó de la atención de nuestro equipo y que sintió el esmero que ponemos en cada una de nuestras funciones. Esperamos tenerle de vuelta y gracias por tomarse el tiempo de contarnos su estancia.

10/10 Loistava

Joshua

Yöpyi 4 yötä helmikuussa 2024
Guest Service vastasi 14.5.2024
Dear Mr. Joshua We are pleased to receive your rating about our service. It is a pleasure to know that your stay was satisfactory and we were able to provide the service that characterizes our hotels. We hope to have you back soon in this your Dann Cartagena Hotel

10/10 Loistava

José

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excelente service
Yöpyi 6 yötä toukokuussa 2024
Guest Service vastasi 14.5.2024
Estimado Sr. Jose: Agradecemos sus valiosos comentarios, nos alegra saber que disfrutó de la atención de nuestro equipo y que sintió el esmero que ponemos en cada una de nuestras funciones. Esperamos tenerle de vuelta y gracias por tomarse el tiempo de contarnos su estancia.

8/10 Hyvä

Anthony

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Didn't like that they don't give face cloths to wash with, very very big disappointment!!
Yöpyi 7 yötä toukokuussa 2024
Guest Service vastasi 14.5.2024
Dear Mr. AnthonyThank you for taking the time to share your experience with us.It is a pleasure to know that during your stay at Hotel Dann Cartagena you perceived pleasant facilities and in general a satisfactory service, We greatly appreciate your comments, this feedback allows us to take action against this specific situation of service and prevent further problems of this type.We hope to have you back soon.Best regards,

10/10 Loistava

Alba M

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä toukokuussa 2024
Guest Service vastasi 11.5.2024
Dear Mrs. Alba We are pleased to receive your rating about our service. It is a pleasure to know that your stay was satisfactory and we were able to provide the service that characterizes our hotels. We hope to have you back soon in this your Dann Cartagena Hotel

10/10 Loistava

Sharon

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property is beautifully situated on the beach in the beginning of the action. the views from the balcony I was on the 17th floor gorgeous. all the security great but Luis is the best he helped sincerely not expecting anything. then from the dining area Yuri, Jose major y menor pretty much everyone was kind and very helpful. Unfortunately, the people at the front desk aren't that kind and helpful. Nonetheless I would stay again and recommend.
Yöpyi 13 yötä huhtikuussa 2024
Guest Service vastasi 9.5.2024
Dear Mrs. Marlyn : We appreciate your valuable comments, we are glad to know that you enjoyed the attention of our team and that you felt the care we put in each of our functions.We look forward to having you back and thank you for taking the time to tell us about your stay.Best Yeison BatistaCustomer ServiceCoordinator Dann Cartagena Hotel

10/10 Loistava

Robert

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great staff. Very clean property and easy access
Yöpyi 6 yötä huhtikuussa 2024
Guest Service vastasi 8.5.2024
Dear Mr. Robert:We sincerely thank you for choosing us as your accommodation option, your comments strengthen the confidence of our work teams, it is a real pleasure to know that we meet your expectations.We hope to have you back soon in this your Dann Cartagena Hotel.Best regards,

10/10 Loistava

Jessika

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beach not good
Yöpyi 4 yötä huhtikuussa 2024
Guest Service vastasi 6.5.2024
Dear Mrs. Jessika We are pleased to receive your rating about our service. It is a pleasure to know that your stay was satisfactory and we were able to provide the service that characterizes our hotels. We hope to have you back soon in this your Dann Cartagena Hotel

10/10 Loistava

Marlyn, Bronx

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great staff, and super clean
Yöpyi 4 yötä huhtikuussa 2024
Guest Service vastasi 6.5.2024
Dear Mrs. Marlyn : We appreciate your valuable comments, we are glad to know that you enjoyed the attention of our team and that you felt the care we put in each of our functions.We look forward to having you back and thank you for taking the time to tell us about your stay.Best Yeison BatistaCustomer Service Coordinator Dann Cartagena Hotel

10/10 Loistava

Jahaira, New York

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
my room was fabulous PH on the 17th floor and the view was to die for! loved the balcony to watch sunsets and meditate! The staff was extremely friendly and accommodating to me! Everyone seemed genuinely concern that I had lost my voice in Medellin and were very helpful in getting me warm fluids so I can heal fast and enjpy my bday solo trip! Every day I would ask for ubers twice a day and bell staff was very polite to have me sit and wait while they took care of my taxi! Carlos at secuirty was very helpful guarding my bag while I went to the beach. Everyone here made me feel safe, cared for and especial. I will def be back & highly reccommend!
Yöpyi 4 yötä helmikuussa 2024
Guest Service vastasi 6.5.2024
Dear Mrs. Jahaira: We appreciate your valuable comments, we are glad to know that you enjoyed the attention of our team and that you felt the care we put in each of our functions.We look forward to having you back and thank you for taking the time to tell us about your stay.Best Yeison Batista Customer Service Coordinator Dann Cartagena Hotel

2/10 Hirveä

Alexander

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything is bad. I didn't like!
Yöpyi 3 yötä huhtikuussa 2024
Guest Service vastasi 3.5.2024
Dear Mr. Alexander We offer our sincere apologies for any inconvenience we may have caused you during your stay, it was not and will not be our intention. We thank you for communicating your experience with us It is a daily goal for us to offer the best service in town and to meet all our guests' expectationsWe are very sorry that on this occasion it was not presented in this wayBest Regards

8/10 Hyvä

Felipe

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice breakfast
Yöpyi 5 yötä huhtikuussa 2024
Guest Service vastasi 3.5.2024
Dear Mr. FelipeThank you for sharing with us the experience of your accommodation, it is a pleasure to know that we achieved our goal and provided memorable moments.We are very happy to know that the Breakfast service exceeded your expectations.We hope you visit us again to enjoy the services that we strengthen daily.Best regards,

10/10 Loistava

Arisleyda, Bronx

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Me encantó el trato del personal , la limpieza del hotel , el desayuno riquísimo y muy variado , la habitación muy w
Yöpyi 4 yötä huhtikuussa 2024
Guest Service vastasi 3.5.2024
Estimada Sra. Arisleyda: Agradecemos sus valiosos comentarios, nos alegra saber que disfrutó de la atención de nuestro equipo y que sintió el esmero que ponemos en cada una de nuestras funciones. Esperamos tenerle de vuelta y gracias por tomarse el tiempo de contarnos su estancia.

10/10 Loistava

Pasquale

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
everything
Yöpyi 7 yötä huhtikuussa 2024
Guest Service vastasi 30.4.2024
Dear Mr. Pasquale We are pleased to receive your rating about our service. It is a pleasure to know that your stay was satisfactory and we were able to provide the service that characterizes our hotels. We hope to have you back soon in this your Dann Cartagena Hotel

10/10 Loistava

jose, oakland

Yöpyi 4 yötä huhtikuussa 2024
Guest Service vastasi 3.5.2024
Estimado Sr. Jose Nos complace recibir su calificación sobre nuestro servicio. Es un placer saber que su estadía fue satisfactoria y que pudimos brindarle el servicio que caracteriza a nuestros hoteles. Esperamos tenerlo pronto de regreso en este su Hotel Dann Cartagena

10/10 Loistava

Mark

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä huhtikuussa 2024
Guest Service vastasi 30.4.2024
Dear Mr. mark We are pleased to receive your rating about our service. It is a pleasure to know that your stay was satisfactory and we were able to provide the service that characterizes our hotels. We hope to have you back soon in this your Dann Cartagena Hotel

6/10 OK

Leah

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
The staff at this hotel were some of the kindest people we met in Colombia. We just had an issue with the reservations manager who was very inflexible. Hotel is clean and well maintained but definitely dated. The location as far as Bocca Grande goes was fine, I just didn’t love this district in general, especially after staying in the walled city. Again, can’t say enough good about the staff. The pool was fun too and had a good vibe at night.
Yöpyi 5 yötä huhtikuussa 2024
Guest Service vastasi 29.4.2024
Dear Mrs. Leah: We appreciate your valuable comments, we are glad to know that you enjoyed the attention of our team and that you felt the care we put in each of our functions.We look forward to having you back and thank you for taking the time to tell us about your stay.Best Yeison Batista Customer Service CoordinatorDann Cartagena Hotel

8/10 Hyvä

Rosario

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Everything was great. The only downside is that tip asking situation. We know that we tip is the if the tip is deserved I just didn’t like the constant asking of the tipping and knocking on your door before you left to remind you about the tip that was the only reason I gave three start of the stuff With, and that everything was great
Yöpyi 6 yötä huhtikuussa 2024

10/10 Loistava

JORGE

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Is very good at
Yöpyi 7 yötä huhtikuussa 2024
Guest Service vastasi 29.4.2024
Dear Mr. Jorge We are pleased to receive your rating about our service. It is a pleasure to know that your stay was satisfactory and we were able to provide the service that characterizes our hotels. We hope to have you back soon in this your Dann Cartagena Hotel.

10/10 Loistava

Brian

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The stay here was amazing. The food, The staff, The pool and the quietness of this hotel was awesome. Being right by the beach is a plus too, Unfortunately because it’s right next to the beach as soon as you walk from the property to the beach you are immediately hounded by people trying to sell or rent you stuff. This happens the whole time you’re on the beach. This is not the fault of the hotel. I couldn’t even enjoy the beach due to constant bothering but I did enjoy the pool at the hotel. There were nobody at the pool trying to get me to rent or buy stuff. All in all this is a great place and I’ll be back for sure!!!!
Yöpyi 6 yötä huhtikuussa 2024
Guest Service vastasi 29.4.2024
Dear Mr. Brian We appreciate your valuable comments, we are glad to know that you enjoyed the attention of our team and that you felt the care we put in each of our functionsWe love to know that, without hesitation, we will always be your choice in the City of Cartagena!

10/10 Loistava

Staysel

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything in the hotel was great, I loved it Luis give us a great service every morning, the only thing I didn't like very much is that some of the staff only think about tips without even waiting for you to act of your own.
Yöpyi 6 yötä huhtikuussa 2024
Guest Service vastasi 29.4.2024
Dear Mrs. StayselWe are pleased to receive your comments about our service. It is a pleasure to know that your accommodation was satisfactory and we were able to provide the service that characterizes our hotels.We greatly appreciate your comments, this feedback allows us to take action against this specific situation of service and prevent further problems of this type.We hope to have you back soon.best regard

6/10 OK

Henry

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Guest Service vastasi 27.4.2024
Dear Mr. Henry We are pleased to receive your rating about our service. It is a pleasure to know that your stay was satisfactory and we were able to provide the service that characterizes our hotels. We hope to have you back soon in this your Dann Cartagena Hotel.

10/10 Loistava

Jason, Edmonton

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Friendly staff. Very accommodating. Ample space. Beach access. Safe area. Would come back with the rest of the family.
Yöpyi 3 yötä huhtikuussa 2024
Guest Service vastasi 27.4.2024
Dear Mr. Jason:We sincerely thank you for choosing us as your accommodation option, your comments strengthen the confidence of our work teams, it is a real pleasure to know that we meet your expectations.We hope to have you back soon in this your Dann Cartagena Hotel.Best regards,

10/10 Loistava

Leonidas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
size of unit
Yöpyi 5 yötä huhtikuussa 2024
Guest Service vastasi 25.4.2024
Dear Mr. Leonidas We are pleased to receive your rating about our service. It is a pleasure to know that your stay was satisfactory and we were able to provide the service that characterizes our hotels. We hope to have you back soon in this your Dann Cartagena Hotel.

6/10 OK

Kemar

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
My only concern is the I was charge $450 cop for having a guest in my room each day and per guest. I found this to be a inconvenience and I was not happy with that
Yöpyi 4 yötä huhtikuussa 2024
Guest Service vastasi 25.4.2024
Dear Mr. KemarThank you for sharing with us the experience of your accommodation, it is a pleasure to know that we achieved our goal and provided memorable moments.We hope you visit us again to enjoy the services that we strengthen daily.Best regards,

10/10 Loistava

maria

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I love this hotel. It was the second time we staying here and I felt so welcoming when most of the employees remembered us from our last trip. That was really nice.
Yöpyi 4 yötä huhtikuussa 2024
Guest Service vastasi 25.4.2024
Dear Mrs. Maria: We appreciate your valuable comments, we are glad to know that you enjoyed the attention of our team and that you felt the care we put in each of our functions.We look forward to having you back and thank you for taking the time to tell us about your stay.

10/10 Loistava

Miguel sotelo

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The door men were excellent help!
Yöpyi 4 yötä huhtikuussa 2024
Guest Service vastasi 24.4.2024
Dear Mr. Mmiguel Sotelo: We appreciate your valuable comments, we are glad to know that you enjoyed the attention of our team and that you felt the care we put in each of our functions.We look forward to having you back and thank you for taking the time to tell us about your stay.

10/10 Loistava

Steve

Matkusti kumppanin kanssa
This property was clean, staff was extremely helpful and friendly. Breakfast was amazing. Pool area was fabulous and you had the option to go to the beach just outside the gate.
Yöpyi 4 yötä huhtikuussa 2024
Guest Service vastasi 23.4.2024
Dear Mr. Steve:We sincerely thank you for choosing us as your accommodation option, your comments strengthen the confidence of our work teams, it is a real pleasure to know that we meet your expectations.We hope to have you back soon in this your Dann Cartagena Hotel.Best regards,

6/10 OK

Tasnim

Matkusti perheen kanssa
The hotel is in a nice location. The room we had was nice and clean. The staff are friendly and try to be accommodating except front of house. The sea/beach area is not that great. The pool area is small. There is no entertainment in the hotel either. They could easily do a manager welcome drinks or something. The breakfast is limited as is flavor. The juice tastes like water. We gave some feedback to the manager who took the feedback on board. Shame we will not get to see any chnages implemented.
Yöpyi 6 yötä huhtikuussa 2024
Guest Service vastasi 23.4.2024
Dear Mrs. Tasnim: We appreciate your valuable comments, we are glad to know that you enjoyed the attention of our team and that you felt the care we put in each of our functions.We look forward to having you back and thank you for taking the time to tell us about your stay.

6/10 OK

Sandra

Hyvää: Siisteys ja henkilökunta ja palvelu
Overall I had a great stay! The building is older & could use some updating, especially the bathrooms. I will say it was clean & everyone was pretty friendly. I appreciated that the staff weren’t pushy about a tip every sec anytime they answered a question or helped you with something. (Unlike everywhere else in town) Mini bar stocked with drinks & snacks. A safe is always nice. Decent closet. Very spacious king suite, comfy, clean bed. I took Luke warm (at best) showers during the evening & pretty much cold showers during the day. It would be nice to have hot water after a long sweaty day out in the sun. Breakfast was nice, basic continental with pastries, fruits, salads ( they eat salads there every meal apparently), cereal, cheese & meats, the omelette station was a great touch! Also basic drip coffee & a few juices. The dinner menu was ok too, I only ate there once, (it was on the pricier side) I didn’t use the pool, it was a small but clean. They could use more umbrellas around the pool, the area is directly in the sun. Pool bar right there, towels available. Access right to the beach but no loungers from the hotel, you would have to rent from some locals that are all over the beach for like $40-50. I had a nice beach front balcony, although the beach wasn’t the prettiest. The water is much darker & almost a grey looking color compared to taking a boat trip out further towards Rosario island. Rosario island has the beautiful turquoise water, a must visit!
Yöpyi 3 yötä huhtikuussa 2024
Guest Service vastasi 23.4.2024
Dear Mrs. Sandra:We sincerely thank you for choosing us as your accommodation option, your comments strengthen the confidence of our work teams, it is a real pleasure to know that we meet your expectations.We hope to have you back soon in this your Dann Cartagena Hotel.Best regards,

10/10 Loistava

Dayainik Cupito

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Que tiene acceso directo ala playa sin tener que cruzar la calle
Yöpyi 6 yötä huhtikuussa 2024
Guest Service vastasi 23.4.2024
Estimada Sra. Dayainik Cupito: Agradecemos sus valiosos comentarios, nos alegra saber que disfrutó de la atención de nuestro equipo y que sintió el esmero que ponemos en cada una de nuestras funciones. Esperamos tenerle de vuelta y le agradecemos que se haya tomado el tiempo de contarnos su estancia.

10/10 Loistava

ZEINAB R

Yöpyi 5 yötä huhtikuussa 2024
Guest Service vastasi 10.5.2024
Dear Mrs. Zeinab We are pleased to receive your rating about our service. It is a pleasure to know that your stay was satisfactory and we were able to provide the service that characterizes our hotels. We hope to have you back soon in this your Dann Cartagena Hotel

10/10 Loistava

Steven Alan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The staff was extremely accommodating. Great restaurant on site and wonderful beach access.
Yöpyi 5 yötä huhtikuussa 2024
Guest Service vastasi 19.4.2024
Dear Mr. Steven Alan: We appreciate your valuable comments, we are glad to know that you enjoyed the attention of our team and that you felt the care we put in each of our functions.We look forward to having you back and thank you for taking the time to tell us about your stay.

10/10 Loistava

Andre Ricardo, ORLANDO

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great staff and service.
Yöpyi 4 yötä huhtikuussa 2024
Guest Service vastasi 18.4.2024
Dear Mr. Andre Ricardo: We appreciate your valuable comments, we are glad to know that you enjoyed the attention of our team andthat you felt the care we put in each of our functions.We look forward to having you back and thank you for taking the time to tell us about your stay.

10/10 Loistava

Lucy, Brooklyn

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was great. Hotel was amazing
Yöpyi 7 yötä helmikuussa 2024
Guest Service vastasi 17.4.2024
Dear Mrs. Lucy:We sincerely thank you for choosing us as your accommodation option, your comments strengthen the confidence of our work teams, it is a real pleasure to know that we meet your expectations.We hope to have you back soon in this your Dann Cartagena Hotel.Best regards,

8/10 Hyvä

Thomas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beach is private access but not private. Very strict guest policy
Yöpyi 6 yötä maaliskuussa 2024
Guest Service vastasi 16.4.2024
Dear Mr. ThomasThank you for sharing with us your experience in our facilities and for the opportunity to offer you our best service.Remember that we always want to provide wellness and comfort during your stay in our facilities.Best regards,

8/10 Hyvä

Marius

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä huhtikuussa 2024
Guest Service vastasi 15.4.2024
Dear Mr. MariusWe are pleased to receive your rating about our service. It is a pleasure to know that your accommodation was satisfactory and we were able to provide the service that characterizes our hotels.We hope to see you back very soon

10/10 Loistava

Sean

Matkusti perheen kanssa
I liked everything especially the employees, except that they didn’t provide an electric kettle in the room especially in the mornings when your body depends on coffee or hot water for tea to wake up properly.
Yöpyi 3 yötä huhtikuussa 2024
Guest Service vastasi 15.4.2024
Dear Mrs. Sean:We sincerely thank you for choosing us as your accommodation option, your comments strengthen the confidence of our work teams, it is a real pleasure to know that we meet your expectations, we take special note of your comments to take improvement actions in order to provide the best service. We hope to have you back soon in this your Dann Cartagena Hotel.Best regards,

10/10 Loistava

David

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Proximity to the beach
Yöpyi 4 yötä maaliskuussa 2024
Guest Service vastasi 25.4.2024
Dear Mr. DavidThank you for sharing with us the experience of your accommodation, it is a pleasure to know that we achieved our goal and provided memorable moments.We hope you visit us again to enjoy the services that we strengthen daily.