Hotellit lähellä kohdetta Castillo de San Cristobal

”Great, new hotel. Nicely done. The only surprise was that our room, which was really big and good as such, didn’t have a window! It was like an interior room in the middle of the hotel building and hence couldn’t have a window, but still it would have been good to see that info in the room description when booking the room. :-) In addition, we got a connected room - I usually write a special request ’no connecting room’ but this time I forgot it - and the doors between the rooms let sound...

”Water power was very week. Water termperature changed many times during shower. Very noisy place to sleep. Personel were very polite.”

”The front desk lobby employees were very friendly. The employees who were checking the rooms really did a great job and were very respectful and friendly.”

”Loved being in the heart of Old San Juan. Walked everywhere!! Thank you so much!”

”Clean, quiet and new hotel. Excellent location. Do go!😊”

”Hieno miljöö, vanha, viihtyisä ja pieni hotelli keskellä San Juanin vanhaa kaupunkia. Ystäväpariskunnan huoneen seinät olivat OK, mutta meidän huoneessa kaksi seinää oli maalattu valkoisella 'lateksilla', joka kupruili lähes kauttaaltaan - amatöörikin näki, että kuprujen alla oli kosteutta (ymmärtäen kuvittelimme sen olevan viime syksyn hurrikaanin seurausta). Allergialääkkeillä selvisimme, mutta huoneessamme H2 oli kyllä vahva homeen haju. Se harmitti, koska muuten koko hotellin kokonaisuus...

”Five stars all around. We will be back.”

”Couple of issues: 1. Arrived at noon - checkin was 4pm…repeatedly told working on our room …checked in at 330 finally…. Not the best first impression - maybe HSK works on island time. 2. 1115 on Monday - Hsk staff(male) entered room to replenish shower soap - DIDNT knock and wooden sign was showing do not enter equivalent. This is unsafe…Pool small but comfortable - great view…on site restaurants ok …”

”Very clean”

”Love the location and the rooms”

”Just meh. There were way more things wrong than right with this hotel. Almost all the staff were rude with customer service absolutely not a priority, inuding the male server at breakfast who was visibly angry because people arrived. I saw several people give up and leave rather than continue to wait for an hour for food or attention from waitstaff. I specifically asked if there were any umbrellas for the pool area because there was only 1 being used by someone else. Although I was promised by 2...

”Air conditioning was great. Staff was helpful, good stay.”

”Air conditioner very effective. Staff was difficult to reach at first when doing a later check in since the main lobby building was closed after hours. ”

”Great location with excellent amenities and layout. The gym and the pool were absolute favorites. The breakfast bar which transitioned to a cocktail bar was also a nice treat! Housekeeping was friendly and easily accessible.”

” Great location. No elevator is a drawback. ”

”The staff were helpful, informative, and incredibly welcoming! We arrived earlier than we expected and they offered to hold our luggage for us, while also giving us recommendations on places to eat or visit while we waiting for our room to be ready. They had a wonderful live piano performance in the lounge while we were served drinks at the bar. It truly made our visit so much more comfortable! I highly recommend this stay! ”

”Loistava sijainti vanhassa San Juanissa, hieno sisustus sekä huoneessa että hotellin yleisissä tiloissa, mukava henkilökunta”

”Front desk staff Hector and Joseph were amazing. Hector directed us to a close place for a late lunch and Joseph drove us to a restaurant for dinner and picked us up later. Outstanding service!!”

”Súper, la pasamos de show, no me quería irrrr.. ”

”Great to stay”